Jan 17, 2020, 6:38 pm
Last edit by: WineCountryUA
Archive thread -- Active thread is United Polaris - New Business Class seats & inflight service -- 3+ years after Intro
United website - Explore: http://view.ceros.com/united/polaris-business-class/p/1
from UA's Facebook stream
Official Polaris Lounge Access Rules are here: Polaris Lounge Access Rules
United Polaris Business and Polaris First pax may access the Polaris lounge at connecting airports and their final destination within 24 hours of departure or arrival.
*A international J and F pax may only access the Polaris lounge at the departure airport. For purposes of Polaris lounge access, Canada, the Caribbean, Central America, and Guam are excluded from the definition of "international."
Seat Chart.
Press release: http://www.prnewswire.com/news-relea...300278706.html
NEW YORK, June 2, 2016 /PRNewswire/ -- With the aspiration of making weary business travel a relic of the past, United Airlines today unveiled its all-new United Polaris business class, the airline's most significant product transformation in more than a decade, featuring a reimagined, sleep-enhancing, departure-to-landing experience for intercontinental travelers.
Named after the North Star, United Polaris is the shining new star of business class travel that flyers can turn to for a tranquil and restful journey.
"United Polaris will change the game in international business travel with an exceptional level of relaxation and comfort throughout our customers' journeys," said Oscar Munoz, president and CEO of United. "This completely reconceived experience exemplifies the new spirit of United and the innovation, excitement and operational momentum across our airline."
Path-Breaking Design
In setting out to create a transformative business class experience, United chose to outfit its widebody fleet with a custom-designed, exclusive-to-United seat, rather than select an option already in the marketplace. Designed in partnership with Acumen Design Associates and PriestmanGoode and manufactured by Zodiac Seats United Kingdom, each United Polaris seat will offer direct access to the aisle, 180-degree flat-bed recline and up to 6 foot 6 inches of bed space.
Crafted as individual, forward-facing, suite-like pods, each customer's personal suite will feature a "Do Not Disturb" sign, mood lighting, one-touch lumbar support, several storage areas, multiple surfaces for simultaneous working and dining, a 16-inch high-definition entertainment screen and, for seats in the center of the cabin, electronic privacy dividers. Complementing the new seats, United and PriestmanGoode have also conceived an all-new look for the United Polaris cabins.
In rethinking the international business class experience, United conducted more than 12,000 hours of research, and sleep emerged as the single most important priority for international business class travelers. United Polaris' path-breaking design and sleep-enhancing focus was inspired and informed by insights from hundreds of customers and employees, inflight product simulations and more than 100 product evaluations.
Sleep-Enticing Amenities
In addition to the sleep-enticing United Polaris personal suites, several other amenities were designed with our customers' sleep in mind.
In a first-of-its-kind partnership, United has worked with leading luxury specialty store Saks Fifth Avenue for custom-designed bedding. All designed to provide the best sleep in the sky, the new bedding collection will feature plush duvets, lightweight day-blankets and a large and small pillow for each United Polaris customer. In addition, mattress cushions will be available upon request.
Slippers will be available on all flights, and customized United Polaris pajamas will be available by request on flights longer than 12 hours**. Flyers will also be able to request a gel-cooled pillow. New amenity kits will feature ergonomically designed eye shades, calming lavender pillow mist and additional products from Soho House & Co.'s Cowshed Spa.
With the introduction of United Polaris, the airline intends to donate tens of thousands of pillows, blankets and other inflight service items to Fisher House Foundation, which United and its employees have long supported.
Elevated Dining Experience
Upon boarding their flight, each United Polaris customer will be welcomed with a pre-departure beverage of his or her choice and gourmet chocolate. While in the air, customers will enjoy regionally influenced in-flight menus updated seasonally, developed in partnership with The Trotter Project and its critically recognized chefs, including Bill Kim of acclaimed Chicago restaurants Urbanbelly, bellyQ and Belly Shack.
The airline will offer an upgraded wine experience, with the highest-quality options curated exclusively by United's Master Sommelier. Inflight service will also include made-to-order signature ice cream sundaes, a dessert cart with a variety of petit dessert options, chocolate truffles and wine flights. On daytime flights longer than eight hours and on all flights longer than 12 hours, hot mid-flight snacks such as lobster macaroni and cheese will be available.
Raising The Bar With United Polaris Business Class Lounges
United will also open an exclusive portfolio of United Polaris business class lounges in nine locations around the world – the only lounge of its kind offered by a U.S. airline to business class customers – that will feature custom-designed chairs, private daybeds, spa-like showers and chef-inspired hot meals served in a boutique restaurant setting so customers can refresh and dine before boarding their planes. Premium sparkling wines and spirits, refreshing snacks and bottled water will also be offered.
The first new United Polaris lounge will open at Chicago O'Hare International Airport on Dec. 1, 2016. Lounges in eight other locations – Los Angeles, San Francisco, Houston, New York/Newark, Washington Dulles, Tokyo Narita, Hong Kong and London Heathrow – will follow in 2017.
United Polaris Introduction
United will begin to introduce United Polaris on Dec. 1, 2016, with the new inflight food and beverage experience, new custom bedding from Saks Fifth Avenue, new amenity kits and the new United Polaris lounge in Chicago. The United Polaris business class seat will first take flight in December on Boeing 777-300ER aircraft and subsequently on Boeing 787-10 and Airbus A350-1000 aircraft, as well as on Boeing 767-300 and 777-200 retrofits.
United Polaris will serve business class customers flying the U.S. airline industry's most global route network, reaching more than 330 destinations in more than 50 countries.
More information on the United Polaris business class can be found at united.com/Polaris.
** Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, HGH, XIV, TPE, AKL, HKG, CTU, SYD, TLV, SIN
EWR - NRT, PEK, DEL, BOM, HKG, PVG
ORD - NRT, PEK PVG, HKG
LAX - PVG, SYD, MEL, SIN
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLW...jpg&name=large
{Similar Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
Polaris lounge ORD - opened 01 Dec 2016 (wiki) (thread)
SFO Lounge changes? Which will become Polaris? Shower options?(wiki) (thread)
United Polaris-New Business Class seats & inflight service and new Polaris Lounges(wiki) (thread)}
United website - Explore: http://view.ceros.com/united/polaris-business-class/p/1
from UA's Facebook stream
Only customers traveling in United Polaris business class or United Polaris Global First on international flights and customers in Star Alliance international first or business class cabins on flights longer than six hours will have access to the United Polaris Lounge.
United Polaris Business and Polaris First pax may access the Polaris lounge at connecting airports and their final destination within 24 hours of departure or arrival.
*A international J and F pax may only access the Polaris lounge at the departure airport. For purposes of Polaris lounge access, Canada, the Caribbean, Central America, and Guam are excluded from the definition of "international."
Seat Chart.
Press release: http://www.prnewswire.com/news-relea...300278706.html
NEW YORK, June 2, 2016 /PRNewswire/ -- With the aspiration of making weary business travel a relic of the past, United Airlines today unveiled its all-new United Polaris business class, the airline's most significant product transformation in more than a decade, featuring a reimagined, sleep-enhancing, departure-to-landing experience for intercontinental travelers.
Named after the North Star, United Polaris is the shining new star of business class travel that flyers can turn to for a tranquil and restful journey.
"United Polaris will change the game in international business travel with an exceptional level of relaxation and comfort throughout our customers' journeys," said Oscar Munoz, president and CEO of United. "This completely reconceived experience exemplifies the new spirit of United and the innovation, excitement and operational momentum across our airline."
Path-Breaking Design
In setting out to create a transformative business class experience, United chose to outfit its widebody fleet with a custom-designed, exclusive-to-United seat, rather than select an option already in the marketplace. Designed in partnership with Acumen Design Associates and PriestmanGoode and manufactured by Zodiac Seats United Kingdom, each United Polaris seat will offer direct access to the aisle, 180-degree flat-bed recline and up to 6 foot 6 inches of bed space.
Crafted as individual, forward-facing, suite-like pods, each customer's personal suite will feature a "Do Not Disturb" sign, mood lighting, one-touch lumbar support, several storage areas, multiple surfaces for simultaneous working and dining, a 16-inch high-definition entertainment screen and, for seats in the center of the cabin, electronic privacy dividers. Complementing the new seats, United and PriestmanGoode have also conceived an all-new look for the United Polaris cabins.
In rethinking the international business class experience, United conducted more than 12,000 hours of research, and sleep emerged as the single most important priority for international business class travelers. United Polaris' path-breaking design and sleep-enhancing focus was inspired and informed by insights from hundreds of customers and employees, inflight product simulations and more than 100 product evaluations.
Sleep-Enticing Amenities
In addition to the sleep-enticing United Polaris personal suites, several other amenities were designed with our customers' sleep in mind.
In a first-of-its-kind partnership, United has worked with leading luxury specialty store Saks Fifth Avenue for custom-designed bedding. All designed to provide the best sleep in the sky, the new bedding collection will feature plush duvets, lightweight day-blankets and a large and small pillow for each United Polaris customer. In addition, mattress cushions will be available upon request.
Slippers will be available on all flights, and customized United Polaris pajamas will be available by request on flights longer than 12 hours**. Flyers will also be able to request a gel-cooled pillow. New amenity kits will feature ergonomically designed eye shades, calming lavender pillow mist and additional products from Soho House & Co.'s Cowshed Spa.
With the introduction of United Polaris, the airline intends to donate tens of thousands of pillows, blankets and other inflight service items to Fisher House Foundation, which United and its employees have long supported.
Elevated Dining Experience
Upon boarding their flight, each United Polaris customer will be welcomed with a pre-departure beverage of his or her choice and gourmet chocolate. While in the air, customers will enjoy regionally influenced in-flight menus updated seasonally, developed in partnership with The Trotter Project and its critically recognized chefs, including Bill Kim of acclaimed Chicago restaurants Urbanbelly, bellyQ and Belly Shack.
The airline will offer an upgraded wine experience, with the highest-quality options curated exclusively by United's Master Sommelier. Inflight service will also include made-to-order signature ice cream sundaes, a dessert cart with a variety of petit dessert options, chocolate truffles and wine flights. On daytime flights longer than eight hours and on all flights longer than 12 hours, hot mid-flight snacks such as lobster macaroni and cheese will be available.
Raising The Bar With United Polaris Business Class Lounges
United will also open an exclusive portfolio of United Polaris business class lounges in nine locations around the world – the only lounge of its kind offered by a U.S. airline to business class customers – that will feature custom-designed chairs, private daybeds, spa-like showers and chef-inspired hot meals served in a boutique restaurant setting so customers can refresh and dine before boarding their planes. Premium sparkling wines and spirits, refreshing snacks and bottled water will also be offered.
The first new United Polaris lounge will open at Chicago O'Hare International Airport on Dec. 1, 2016. Lounges in eight other locations – Los Angeles, San Francisco, Houston, New York/Newark, Washington Dulles, Tokyo Narita, Hong Kong and London Heathrow – will follow in 2017.
United Polaris Introduction
United will begin to introduce United Polaris on Dec. 1, 2016, with the new inflight food and beverage experience, new custom bedding from Saks Fifth Avenue, new amenity kits and the new United Polaris lounge in Chicago. The United Polaris business class seat will first take flight in December on Boeing 777-300ER aircraft and subsequently on Boeing 787-10 and Airbus A350-1000 aircraft, as well as on Boeing 767-300 and 777-200 retrofits.
United Polaris will serve business class customers flying the U.S. airline industry's most global route network, reaching more than 330 destinations in more than 50 countries.
More information on the United Polaris business class can be found at united.com/Polaris.
[From [email][email protected] 11/15/2016]
Starting December 1, 2016, United Polaris Business Class service will replace United BusinessFirst service on international flights, and United Polaris Global First service will replace the current United Global First service.
Between 2017 to 2019 eight additional United Polaris lounges will open at EWR, HKG, IAD, IAH, LAX, LHR, NRT and SFO. We do not have the exact opening dates at this time. A scheduling announcement will be forthcoming.
Starting December 1, 2016, United Polaris Business Class service will replace United BusinessFirst service on international flights, and United Polaris Global First service will replace the current United Global First service.
Between 2017 to 2019 eight additional United Polaris lounges will open at EWR, HKG, IAD, IAH, LAX, LHR, NRT and SFO. We do not have the exact opening dates at this time. A scheduling announcement will be forthcoming.
SFO - ICN, PEK, PVG, HGH, XIV, TPE, AKL, HKG, CTU, SYD, TLV, SIN
EWR - NRT, PEK, DEL, BOM, HKG, PVG
ORD - NRT, PEK PVG, HKG
LAX - PVG, SYD, MEL, SIN
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLW...jpg&name=large
{Similar Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
Polaris lounge ORD - opened 01 Dec 2016 (wiki) (thread)
SFO Lounge changes? Which will become Polaris? Shower options?(wiki) (thread)
United Polaris-New Business Class seats & inflight service and new Polaris Lounges(wiki) (thread)}
United Polaris - New Business Class seats & inflight service {Archive}
Jul 13, 2017, 5:23 am
#3061
Join Date: Feb 2001
Location: NYC
Programs: UA MileagePlus 2MM
Posts: 1,567
The delayed Zodiac seats have not helped and undoubtedly having to retrofit the rest of the int'l wide body fleet will take years.
I think the new Polaris lounges in EWR and SFO will make a big difference but it seems that is at least 6 months off still.
So it's not really a hoax it's more like it was a premature launch with the typical complexity of introducing a totally revamped product on a worldwide fleet. At least certain flights to Asia are more or less a given to get the new seats which are great but I hear you - the implementation is not exactly taking place at warp speed....
Adam
I think the new Polaris lounges in EWR and SFO will make a big difference but it seems that is at least 6 months off still.
So it's not really a hoax it's more like it was a premature launch with the typical complexity of introducing a totally revamped product on a worldwide fleet. At least certain flights to Asia are more or less a given to get the new seats which are great but I hear you - the implementation is not exactly taking place at warp speed....
Adam
Jul 13, 2017, 5:33 am
#3062
Join Date: Sep 2006
Location: ORD
Programs: United Plat 2MM, Hilton Gold
Posts: 2,727
At United marketing always is the first step, and the reality follows. Heck, I was on a "Continental" (according to the flight crew) flight last month - and the merger was five years ago.
Jul 13, 2017, 6:05 am
#3063
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,344
I flew UA Polaris twice last week (HKG-SFO and SFO-SIN). Both had gel pillows and wine flights. I wound up not asking for the bedding even though I normally do as I honestly don't find a 1" mattress pad that much more comfortable than what is already provided.
I do wish they rolled out more lounges already. ORD is a fantastic lounge and it would be nice to have one in SFO already.
A hoax? No, not at all. They got people excited about the product and the offering. Only a few flights offer the new seat to date with more coming this year.
-RM
I do wish they rolled out more lounges already. ORD is a fantastic lounge and it would be nice to have one in SFO already.
A hoax? No, not at all. They got people excited about the product and the offering. Only a few flights offer the new seat to date with more coming this year.
-RM
Jul 13, 2017, 6:21 am
#3064
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
I don't think it's a hoax, but I understand why one my think that. All this hype but when polaris started, the seat is no where to be found. I've had numerous GS friends who had no idea about the hard product and thought polaris was just some blankets.
With any new product, there will be some growing pains. Now UA tends to cheap out so we'll see how it ends up. (ie. PDB cup unstable so replace with cheap cup instead of better cup)
Their plan for the lounges is a big disappointment. Only one lounge and not another one planned to open til a year later? And no 77W's fly to that lounge?
With any new product, there will be some growing pains. Now UA tends to cheap out so we'll see how it ends up. (ie. PDB cup unstable so replace with cheap cup instead of better cup)
Their plan for the lounges is a big disappointment. Only one lounge and not another one planned to open til a year later? And no 77W's fly to that lounge?
Jul 13, 2017, 6:25 am
#3065
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
United has produced a case study in how not to rollout a product. It was a complete and utter failure. As the cool kids say, #epicfail .
For starters, United should have never launched "Polaris" until at least a couple of planes with the new seats were on routes. Moreover, it shouldn't have called the old business-class seats "Polaris" because the average passenger -- judging by many of the comments I've read on blogs and elsewhere -- doesn't realize the old, cramped seats without direct-aisle access aren't actually the "new" Polaris seats. As a result, many passengers have a negative first-impression of Polaris. And, as we all know, you can't re-do a first impression.
I get that it takes time to change the fleet, but United itself has admitted that a "majority" (their words, not mine) of long-haul aircraft won't have the "new" seats until 2021, by which point the seats will hardly be "new."
For starters, United should have never launched "Polaris" until at least a couple of planes with the new seats were on routes. Moreover, it shouldn't have called the old business-class seats "Polaris" because the average passenger -- judging by many of the comments I've read on blogs and elsewhere -- doesn't realize the old, cramped seats without direct-aisle access aren't actually the "new" Polaris seats. As a result, many passengers have a negative first-impression of Polaris. And, as we all know, you can't re-do a first impression.
I get that it takes time to change the fleet, but United itself has admitted that a "majority" (their words, not mine) of long-haul aircraft won't have the "new" seats until 2021, by which point the seats will hardly be "new."
Jul 13, 2017, 6:38 am
#3066
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
Bit-by-bit the new Polaris offerings are being taken away. Less pillows, former plain plastic cups are back for PDB, no bedding being offered, no wine flights, etc etc.
In my last few international flights the ONLY real difference has been the better blanket and slightly better food. thats it.
If there was no wine flight, I can't say anything about that, other that my experience doesn't mirror yours.
Jul 13, 2017, 6:40 am
#3067
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212
I flew UA Polaris twice last week (HKG-SFO and SFO-SIN). Both had gel pillows and wine flights. I wound up not asking for the bedding even though I normally do as I honestly don't find a 1" mattress pad that much more comfortable than what is already provided.
I do wish they rolled out more lounges already. ORD is a fantastic lounge and it would be nice to have one in SFO already.
A hoax? No, not at all. They got people excited about the product and the offering. Only a few flights offer the new seat to date with more coming this year.
-RM
I do wish they rolled out more lounges already. ORD is a fantastic lounge and it would be nice to have one in SFO already.
A hoax? No, not at all. They got people excited about the product and the offering. Only a few flights offer the new seat to date with more coming this year.
-RM
Jul 13, 2017, 6:45 am
#3068
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Agreed that it's not a hoax. The FAs actually did better job of delivering the amenities. I did see that not a lot of people asked for the mattress pad. I always do, as it helped me sleep for long stretch of time. The key here is better lounge and more aircraft with these styles of seats. However, I don't know when the 787/777s are going to get those.
Jul 13, 2017, 7:13 am
#3069
Join Date: May 2006
Location: STL
Programs: UA Platinum, AA Platinum Pro, Marriott Platinum
Posts: 1,429
I know the main deal with polaris is the new seat. I have flown it and it is fantastic. But what about the soft product that was launched last december? The soft product is the only change for the fleet without the new seats.
Bit-by-bit the new Polaris offerings are being taken away. Less pillows, former plain plastic cups are back for PDB, no bedding being offered, no wine flights, etc etc.
In my last few international flights the ONLY real difference has been the better blanket and slightly better food. thats it.
Amenity kit? Not a real upgrade from the past IMHO.
So, was this all planned by United to get some attention and then slowly revert back to their former soft product over time?
Bit-by-bit the new Polaris offerings are being taken away. Less pillows, former plain plastic cups are back for PDB, no bedding being offered, no wine flights, etc etc.
In my last few international flights the ONLY real difference has been the better blanket and slightly better food. thats it.
Amenity kit? Not a real upgrade from the past IMHO.
So, was this all planned by United to get some attention and then slowly revert back to their former soft product over time?
It's been beaten to death that some believe UA was putting lipstick on a pig or is falsely advertising Polaris because not all planes have the new seat. I'm sure I will get flack about this but here goes...its really only been 7-8 months since Polaris rolled out. It is far from perfect and I think UA is still trying to perfect a lot of the elements. I'll agree that there still is work to do, still improvements to make, but logistically major product changes, and subsequently trying to strive for consistency doesn't happen overnight. Outstations have a wide-range of issues to work through so unfortunately there will always be inconsistencies. Even the so-called 5 star airlines can have issues ensuring that the product is provisioned correctly or meal recipes are made to specs. There is some quality control but you are dealing with many different vendors in many different countries. No matter how hard you plan there is always going to be variances. Most importantly, service changes need to flow to FA's; this seems to be the biggest problem because some unfortunately are set in pmCO/pmUA mentality and changes seem to be hard to accept but it is getting better.
Bottom line, the product is evolving and considering how bad the previous product declined, Polaris is a step in the right direction.
Jul 13, 2017, 7:20 am
#3070
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,089
The seats will be nice, but to me, the biggest upgrade will be the Polaris lounges. They really need one at IAD. The bedding is okay, wines a little better, food about the same. So it does feel that they rolled out the advertising 6 months to a year early, frankly. Or they should have advertised it as a coming attraction.
Jul 13, 2017, 7:25 am
#3071
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
It's been beaten to death that some believe UA was putting lipstick on a pig or is falsely advertising Polaris because not all planes have the new seat. I'm sure I will get flack about this but here goes...its really only been 7-8 months since Polaris rolled out. It is far from perfect and I think UA is still trying to perfect a lot of the elements.
The notion that this conspiracy theory deserves its own thread while every single compliment or rave review is dumped into a single "positive experiences" thread typifies what's wrong with FT.
Jul 13, 2017, 7:30 am
#3072
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
The seats will be nice, but to me, the biggest upgrade will be the Polaris lounges. They really need one at IAD. The bedding is okay, wines a little better, food about the same. So it does feel that they rolled out the advertising 6 months to a year early, frankly. Or they should have advertised it as a coming attraction.
I just went though IAD yesterday and must say it is a MUCH better experience than EWR.
1. Landed, was greeted by GS rep who told me to head to GFL at C4 after clearing customs.
2. 8 min later I was in the GFL sipping Laurent-Perrier.
3. 40 min after arrival, I was driven per Mercedes to the ramp at A5E, avoiding all of the moon-buggies.
This beats EWR where the only saving grace is the GS escort to the front of the Pre-Check lane.
Jul 13, 2017, 7:32 am
#3073
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,322
I agree with the OP. Maybe not a hoax, but 'fake news'. 
Even the awkward mimosa / bloody mary cart thing takes forever because 50% or more pax ask for a drink that requires a galley visit. Simple things like attentive wine top-ups, addressing by name, etc could have remained but it's definitely slipping back to 'normal' UA BusinessFirst for me. DL's switchover to 'DeltaOne' or whatever seems to be better executed and consistent.
*I do like the royal blue / navy blue table linen and the shallow bowl crockery.
Even the awkward mimosa / bloody mary cart thing takes forever because 50% or more pax ask for a drink that requires a galley visit. Simple things like attentive wine top-ups, addressing by name, etc could have remained but it's definitely slipping back to 'normal' UA BusinessFirst for me. DL's switchover to 'DeltaOne' or whatever seems to be better executed and consistent.
*I do like the royal blue / navy blue table linen and the shallow bowl crockery.
Jul 13, 2017, 7:53 am
#3074
Join Date: Feb 2009
Location: CLE
Programs: UA 1K MM, DL Plat
Posts: 982
Ice cream, no ice cream. Wine flights, no wine flights, now maybe wine flights if the FA is feeling up to it. Maybe bedding, maybe not. Mash that all in with still having to pick a "good" route, or you're mashed into pmUA 2-4-2 J seats, and well... it's a hell of a lot easier for me to just book CX or SQ half the time. *shrug*
I loved Polaris when I flew it on December 6. Now it's pretty much just BusinessFirst again. Maybe the bear was a vital part of the experience!!
Jul 13, 2017, 7:55 am
#3075
Join Date: Nov 2007
Location: BOS
Programs: UA 1K 1.45MM, Marriott+SPG Plat, Clear, Nexus, Global Entry and MEX Viajero Confiable
Posts: 1,777