Lux Flyer

I mean I think you can make an argument they'd be on the hook for any incidental expenses people occur due to the delays (food, hotels, etc.); I mean this is a mechanical event of their doing, not an act of God or weather event.

xliioper

There are no US regulations that require airlines pay for incidentals even for events that are under their control (like mechanical delays). The United CoC details what they are willing to provide in these cases (see below). This is what you agree to when you purchase a ticket. They don't make an open ended commitment to reimburse for incidentals for rather obvious reasons. In other words, you should always ask what they can provide under the CoC terms rather than assuming they will simply reimburse whatever expenses you incur.

Lodging - UA will provide at its option either one night’s lodging, or, if no lodging is provided and upon the passenger’s request only, reimbursement for one night’s lodging in the form of an electronic travel certificate that may be applied to future travel on UA up to a maximum amount determined by UA when a UA flight on which a Passenger is being transported incurs Irregular Operations and the Passenger incurs a delay that is expected to exceed four hours between the hours of 10:00 p.m. to 6:00 a.m. local time. Where lodging has been offered but not accepted by a Passenger for whatever reason, UA is not liable to reimburse the Passenger for expenses relating to alternative lodging secured independently by the Passenger.

Snacks and Meals - UA will provide snacks and/or food and beverage vouchers in the event of an extensive delay caused by UA. Where food and beverage vouchers have been offered but not accepted by a Passenger for whatever reason, UA is not liable to reimburse the Passenger for expenses relating to food and beverage secured independently by the Passenger.

Ground Transportation - When lodging is furnished in accordance with 1) above and ground transportation is not furnished by the hotel, UA will provide ground transportation to the place of lodging via public conveyance. Rule 17 also governs any provision of ground transportation to a place of lodging. Where ground transportation has been offered but not accepted by a Passenger for whatever reason, UA is not liable to reimburse the Passenger for expenses relating to alternative ground transportation secured by the Passenger.

aCavalierInCoach

On what basis are you making the claim that they would be on the hook for anyone's expenses by virtue of it being a UA plane that caused the operational disruption? Not aware of any laws or regs that provide for such relief, but IANAL. Did folks on flights other other airlines that were impacted by e.g. the OZ214 crash disruption have recourse to Asiana? Don't think so.

dilanesp

They gave me a meal voucher in SFO

usbusinesstraveller

Lux Flyer

I am well aware of the CoC provisions, which is why my examples were limited to stating food, hotel, No where did I say they need to make EU type compensation, that there was any type of US regulation (as you have twisted my words to imply such), nor did I say anything about other airlines passengers. Specifically I was saying anyone flying through EWR on UA who was delayed or cancelled, should have UA covers those expenses, because they were responsible for the impacts on all their other flights. If this had been a weather event or act of God they would have happily gone along to say nope, can't help at all.

On an unrelated note, I'm sure the port authority will happily pursue damages from UA for loss of landing fees, etc that they incurred due to this disruption. Which UA will either pay out themselves or their insurance policy for these types of events will cover, along with all the other expenses they had to pay out, such as food/hotel vouches.

xliioper

Saying they are "on the hook" strongly implies some sort of legal obligation to reimburse. The CoC repeatedly notes that while they will provide certain limited amenities in these cases (hotel and food, but no "etc."), they don't reimburse for expenses (even covered amenities like hotel and food) that you incur upon yourself. There's really no argument to be made here because it's already long been settled -

https://www.transportation.gov/indiv...-cancellations

My flight is delayed - am I entitled to money or other compensation from the airline?

• No. There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room. While some airlines offer these amenities to passengers, others do not provide any amenities to stranded passengers.

PsiFighter37

Silver Fox

Any landing you walk away from is a good one!

That'll probably polish out anyway.

MSPeconomist

cerealmarketer

clubord

cruisr

PsiFighter37

Okay, perhaps just my sense of perception, or I am paying more attention during descent as I've become more interested/attentive to flying.

dmurphynj