Last edit by: WineCountryUA
Definitions
Gate Check / White Tags -- this can occur with mainline or UX, this is when not enough space remains in overhead bins for more carry-on. The GA will announce the need for gate check (rarely before boarding group 4 / non-elites, Basic Economy is BG5). You will receive a white tag before boarding and your bag will be checked thru to the destination, at no cost to you and go to the normal bag carousel
Valet Check / Green Tags -- as some UX overhead bins are too small for carry-on, rollaboards, as boarding you will drop your bag off (get a green tag) and it will be return to you as you arrive at the next airport. Sometimes this will be a cart as your board the aircraft, sometime an area in the jet ramp / jet way. There are some reports at very small airports with no connections, bags may go to the carousel -- this is very rare.
Gate Check / White Tags -- this can occur with mainline or UX, this is when not enough space remains in overhead bins for more carry-on. The GA will announce the need for gate check (rarely before boarding group 4 / non-elites, Basic Economy is BG5). You will receive a white tag before boarding and your bag will be checked thru to the destination, at no cost to you and go to the normal bag carousel
- Another gate check case is a Basic Economy customer attempting to bring a too large carry-on when not allowed for the route. The GA may force a gate check and charge the customer.
Valet Check / Green Tags -- as some UX overhead bins are too small for carry-on, rollaboards, as boarding you will drop your bag off (get a green tag) and it will be return to you as you arrive at the next airport. Sometimes this will be a cart as your board the aircraft, sometime an area in the jet ramp / jet way. There are some reports at very small airports with no connections, bags may go to the carousel -- this is very rare.
Green tagged bag - questions, experiences, ...
#31
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,157
Being one who tends to err on the paranoid side I've thought that the stations that *didn't* control distribution of the green tags, e.g. just having a big stack out on the counter, were potentially opening themselves up to a fraudulent "lost bag" claim -- passenger grabs an extra tag without putting it on a corresponding bag, shows up on the other end with the stub/receipt portion of the tag while their imaginary bag is "lost" and...
That said I can't really think of any way to completely avoid that, even with the GA attaching the bag unless the tag was only issued at the point where "custody" of the bag is exchanged so not sure this policy actually gains anything (except for making sure that someone who get a tag actually has a bag... but that bag could still be boarded on the aircraft, etc.
That said I can't really think of any way to completely avoid that, even with the GA attaching the bag unless the tag was only issued at the point where "custody" of the bag is exchanged so not sure this policy actually gains anything (except for making sure that someone who get a tag actually has a bag... but that bag could still be boarded on the aircraft, etc.
#32
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,993
Being one who tends to err on the paranoid side I've thought that the stations that *didn't* control distribution of the green tags, e.g. just having a big stack out on the counter, were potentially opening themselves up to a fraudulent "lost bag" claim -- passenger grabs an extra tag without putting it on a corresponding bag, shows up on the other end with the stub/receipt portion of the tag while their imaginary bag is "lost" and...
That said I can't really think of any way to completely avoid that, even with the GA attaching the bag unless the tag was only issued at the point where "custody" of the bag is exchanged so not sure this policy actually gains anything (except for making sure that someone who get a tag actually has a bag... but that bag could still be boarded on the aircraft, etc.
That said I can't really think of any way to completely avoid that, even with the GA attaching the bag unless the tag was only issued at the point where "custody" of the bag is exchanged so not sure this policy actually gains anything (except for making sure that someone who get a tag actually has a bag... but that bag could still be boarded on the aircraft, etc.
#33
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,193
Would that be why the GA frequently insists on putting a new tag even though there's a perfectly good one already on the bag? (For which I"ve scanned the tracking number into my phone so I don't worry about losing the little "receipt" tag)
#34
Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 927
When I tried this for a UX flight out of IAD earlier this month, the agent said they had to attached them as you were boarding. I heard a bit of discussion between the agents as this was a new policy, as one of them made an announcement about picking up green tags and had that countermanded a few minutes later.
#35
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 2,305
Those things can (and do) happen, as rare as they should be ...
#36
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,652
I reuse tags, and probably have an extra 20 or so laying around that have never been used, but I use them as needed. Often times I'm expecting full overhead bins, so I try for that first, and if its full I add the tag and bring it back in the jetway. Rarely does a GA of FA care if I at least try. My rollerboard is actually pretty small, so much so it fits under the seat in front of me when I'm doing 1 or 2 day trips. But it's only COS that gets silly about the tags, and only with a few agents. The rest leave a pile of them for self install.
#37
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,198
... and if this gets the barcode attached to your PNR as you're boarding, I don't see that as a bad thing at all. Positive bag match + tracking, in case it gets left on the tarmac or in the jetbridge or something.
Those things can (and do) happen, as rare as they should be ...
Those things can (and do) happen, as rare as they should be ...
#38
Join Date: Jul 2008
Location: IAH, YYC
Programs: UA 1K
Posts: 753
I was on the same flight on Tuesday and on arrival in yyc they said the green tag bags will come out in the belt
after all the bags were gone off the #1 belt , about 10 min went bumpy before they announced the Gran tag bags will be in th oversized pickup on the other side of belt 4
total gong show
after all the bags were gone off the #1 belt , about 10 min went bumpy before they announced the Gran tag bags will be in th oversized pickup on the other side of belt 4
total gong show
#39
Join Date: Jun 2017
Location: Melbourne MEL Calgary YYC
Programs: UA1K, QF Plat, *A & Marriot Gold, OW Emerald, Hyatt Hertz PC CanPass Nexus APEC Global Entry
Posts: 468
probably a different flight. My bag was received on the jet bridge. Although our embarrassment of an international terminal is a discussion for another day. The lines for customs were absolutely insane when I arrived. I guess you can’t expect too much for $2bn of taxpayer money these days.
#40
Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
Posts: 9,686
Green (valet) tags? Or just the full, check-to-the-final-destination tags?
I can only remember one person (a gate agent at ORD) saying that she needed to green-tag my bag herself. Generally, if the agent isn't busy, I will approach the podium prior to boarding and request one, in order to expedite the process later. I've also seen agents proactively distribute them around the gate area.
I can only remember one person (a gate agent at ORD) saying that she needed to green-tag my bag herself. Generally, if the agent isn't busy, I will approach the podium prior to boarding and request one, in order to expedite the process later. I've also seen agents proactively distribute them around the gate area.
#41
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,391
I affix all tags for the reasons I already mentioned. It IS in a Shares profile as well, that it is UA policy to tag them ourselves and to not leave them out. If I wasn’t in the middle of vacation, I’d look it up. It’s something like “gg bag uax” or “gg bag gate”. I reverify the policy every few months to make sure I’m still acting in compliance
#42
Join Date: Jan 2006
Location: In between
Programs: UA 1K 1MM, SPG/Marriott Plat, Hertz PC
Posts: 564
IME this process has a lot of variability. Some agents will walk around the boarding area and affix the tags, some will wait until boarding and affix the tags, and some will just put a stack on the podium and request that people come up and get them. I can only recall a handful of times where I proactively asked for a green tag and the agent said they would affix it. Additionally, I'm not sure what the policy is for ground crew to scan the tags before loading; I've seen it about 50/50 (could be done at a different point in the process that I don't see). Like most things, YMMV with this.
#43
Join Date: Aug 2011
Location: missing YX more every day
Programs: Delta KM/PM/MM, Nexus, CLEAR, Sharriott Plat, IHG Plat, Hilton Gold, Hertz PC
Posts: 1,105
#44
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,156
Which is, in itself, a true statement. These tags indicate whether a bag in the hold has been through TSA security, and thus control whether it can be returned plane-side or not.
However controlling who attaches the tags has zero security benefit, especially when the tags are not removed at the destination.
The part that I'm sure TSA cares about is that no checked bags ever make it onto the plane with a green tag on them - but that would obviously be a function of the checkin/baggage staff, not the gate agents.
The only real reason I can see for forcing them to be attached by a gate agent is that it likely increases the chances they are put on properly (at least for those not familiar with the tags) which potentially reduces the chances of one coming off during loading/unloading, at which point you've got a problem as far as where the bag needs to be delivered.
However controlling who attaches the tags has zero security benefit, especially when the tags are not removed at the destination.
The part that I'm sure TSA cares about is that no checked bags ever make it onto the plane with a green tag on them - but that would obviously be a function of the checkin/baggage staff, not the gate agents.
The only real reason I can see for forcing them to be attached by a gate agent is that it likely increases the chances they are put on properly (at least for those not familiar with the tags) which potentially reduces the chances of one coming off during loading/unloading, at which point you've got a problem as far as where the bag needs to be delivered.
#45
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
IME this process has a lot of variability. Some agents will walk around the boarding area and affix the tags, some will wait until boarding and affix the tags, and some will just put a stack on the podium and request that people come up and get them. I can only recall a handful of times where I proactively asked for a green tag and the agent said they would affix it.