"Updates To Our Upgrade System"
May 16, 2019, 8:32 pm
A FlyerTalk Posting Legend
Original Poster
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
"Updates To Our Upgrade System"
This doesn't look good:
May 16, 2019, 8:35 pm
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Can't check rewards seats either.
May 16, 2019, 8:37 pm
Join Date: Dec 2007
Location: SFO
Posts: 4,914
Wishful thinking that upgrades currently pending will go right through when the system comes back online.
Reality may be that all current pending upgrades are cancelled
May 16, 2019, 8:39 pm
Join Date: Feb 2011
Location: SFO
Programs: MileagePlus 1K, Marriott BonVoy Titanium
Posts: 166
Trying to check for award travel. It went down right around 10:20pm Eastern.
May 16, 2019, 8:40 pm
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 1K 2MM, HH Diamond, Marriott 'clink clink' Titanium
Posts: 1,784
At this point I can't check for any flights! Every attempt reverts to the 'We're working on our system' notice.
May 16, 2019, 9:00 pm
Join Date: Mar 2002
Location: DAL
Posts: 3,398
May 16, 2019, 9:02 pm
Join Date: Dec 2007
Location: SFO
Posts: 4,914
App is working for award reservation, at least as of a minute ago.
May 16, 2019, 9:02 pm
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
Yeah, they can't even get their warning message right as their outage is affecting more than just upgrades. I can't book award travel either.
Quote:
Originally Posted by
myperks
App is working for award reservation, at least as of a minute ago.
That's weird. It wasn't working for me two minutes ago so I posted. Now it's working.
Last edited by WineCountryUA; May 16, 2019 at 9:17 pm
Reason: merging consecutive posts by same member
May 16, 2019, 9:06 pm
A FlyerTalk Posting Legend
Original Poster
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Quote:
Originally Posted by
nycityny
Yeah, they can't even get their warning message right as their outage is affecting more than just upgrades.
Apparently whatever they were doing crashed the reservation system.
May 17, 2019, 12:18 am
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Quote:
Originally Posted by
points_maniac
Trying to check for award travel. It went down right around 10:20pm Eastern.
Was able to book award with agent, albeit "his" system was very slow as well, approx 1 hour past your time stamp.
Same slow issues last night too with an agent trying to book award.
May 17, 2019, 1:23 am
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,295
As of right now, not able to book revenue tickets with GPUs applied on UA.bomb
May 17, 2019, 4:03 am
Join Date: Sep 2016
Posts: 67
May 17, 2019, 4:38 am
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.8MM
Posts: 6,341
Quote:
Originally Posted by
ichigen
seems to be working now.
Error We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-800-825-2296; the U.K., phone 0800 028 5003; elsewhere use the
local phone number .
May 17, 2019, 4:49 am
Join Date: Sep 2016
Posts: 67
I myself actually applied GPUs and completed without problem before posting
#12 .
inconsistency due to transient state ?
May 17, 2019, 5:04 am
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.8MM
Posts: 6,341
Quote:
Originally Posted by
ichigen
I myself actually applied GPUs and completed without problem before posting
#12 .
Nice one!
It is especially annoying for me as PZ seems to be available on both legs for my chosen dates!
May 16, 2019, 9:02 pm
