Pilot commenting OHB closing in Polaris can disturb those in 777-300 crew rest area
Apr 26, 2019, 9:39 am
#61
Join Date: Dec 2014
Programs: UA GS ,QF Plat
Posts: 686
Mods, feel free to merge this if appropriate. It didn't seem to fit easily elsewhere.
Flew UA 48 EWR-BOM on 17 April. Sitting in forward section of J. Just before they closed the doors the pilot came out into the aisle and greeted the cabin. That's nice, I thought. Then he proceeded to inform us that the crew bunks are overhead in this craft. As such he said, "please don't slam the overhead bins because it vibrates upstairs and disturbs us". I waited for his laugh, but it never came. He then proceeded to show us the proper way to open and close the bins quietly. I was pretty amazed.
He asked if there were any questions........I couldn't help myself and raised my hand. When recognized I asked "could you please tell the FA's not to slam the doors on every cabinet throughout the flight so we could sleep?" He smiled and walked away. I did get the death stare from one of the FA's but I didn't care. Has anyone else had this happen in a flight? Thanks.
Flew UA 48 EWR-BOM on 17 April. Sitting in forward section of J. Just before they closed the doors the pilot came out into the aisle and greeted the cabin. That's nice, I thought. Then he proceeded to inform us that the crew bunks are overhead in this craft. As such he said, "please don't slam the overhead bins because it vibrates upstairs and disturbs us". I waited for his laugh, but it never came. He then proceeded to show us the proper way to open and close the bins quietly. I was pretty amazed.
He asked if there were any questions........I couldn't help myself and raised my hand. When recognized I asked "could you please tell the FA's not to slam the doors on every cabinet throughout the flight so we could sleep?" He smiled and walked away. I did get the death stare from one of the FA's but I didn't care. Has anyone else had this happen in a flight? Thanks.
Apr 26, 2019, 9:44 am
#62
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,219
The pilot is there to pilot the aircraft safely to my destination and obtaining sufficient rest on long haul flights would achieve that safety requirement. That truly is the only requirement I have from the pilot - I do not care if the pilot greets me, makes announcements, I just require the pilot to get me safely to my destination. Please let me know when i can do to help achieve that result - keep my seatbelt on, ensure the pilot gets sufficient rest by quietly closing an overhead bin, whatever it takes.. The pilot is not my servant (nor for that matter are the FAs).
Not saying the FAs do not adopt attitudes at times but then some of the behaviours of the pax astounds me at times. I do not like FAs slamming doors closed during red eyes, talking loudly in the galley, lights on,.etc. and glad OP made a comment when the pilot asked for any questions. I too have responsibilities when I get to the other end of the flight and need my sleep on a red eye.
Mutual kindness and respect goes a long way in this world. * sigh
Apr 26, 2019, 10:48 am
#63
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,998
Sorry, but that would be a pointless complaint. I'm not going to burn my credibility emailing 1kvoice to complain about an FA slamming cabinet doors. What are they going to do - offer me 5k points?
Like others, I suspect that some meaningful percentage of the FAs who slam doors do so deliberately. Classic passive-aggresssive behavior. But good luck ever proving that.
Like others, I suspect that some meaningful percentage of the FAs who slam doors do so deliberately. Classic passive-aggresssive behavior. But good luck ever proving that.
Apr 26, 2019, 10:50 am
#64
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808
May 4, 2019, 9:54 am
#65
Join Date: Aug 2011
Location: Boston MA
Programs: UA 1K/1.5 million miler, SU Gold, JL Sapphire
Posts: 529
I think you missed OP's point, which is understandable if you're not a UA regular.
Many of us find it ironic that a UA crew member would ask passengers to close the overheads quietly given the relish with which many UA FAs slam cabinet doors, repeatedly, while the paying customers are attempting to sleep.
Many of us find it ironic that a UA crew member would ask passengers to close the overheads quietly given the relish with which many UA FAs slam cabinet doors, repeatedly, while the paying customers are attempting to sleep.
May 4, 2019, 3:46 pm
#66
Join Date: Jan 2010
Location: Dublin
Programs: Aer Lingus, United, Virgin Atlantic, Qatar
Posts: 292
Without being there to hear his tone I would assume he was trying to be nice about it as it's important on these long flights for the crew to get the proper rest.
You wouldn't want a tired sleepy pilot trying to land an airplane would you? History has shown us that that doesn't usually end up well.
You wouldn't want a tired sleepy pilot trying to land an airplane would you? History has shown us that that doesn't usually end up well.
Not that I give [redacted] about his tone or what he said he was totally out of line. His job is to fly the aircraft from A to B. It is also his responsibility to be properly rested prior to the flight. If I was paying thousands of dollars to be seated where I want on a long haul flight I deserve to be treated with a degree of respect and not some petulant child who has never been in J before.
If I was in that position I would have filed a complaint with United before the aircraft landed at its destination.
Last edited by J.Edward; May 4, 2019 at 4:19 pm Reason: no quasi / masked profanity please
May 4, 2019, 5:54 pm
#67
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,194
Not that I give [redacted] about his tone or what he said he was totally out of line. His job is to fly the aircraft from A to B. It is also his responsibility to be properly rested prior to the flight. If I was paying thousands of dollars to be seated where I want on a long haul flight I deserve to be treated with a degree of respect and not some petulant child who has never been in J before.
If I was in that position I would have filed a complaint with United before the aircraft landed at its destination.
If I was in that position I would have filed a complaint with United before the aircraft landed at its destination.
May 5, 2019, 5:24 am
#69
Join Date: May 2004
Location: BKK
Posts: 261
Seems a reasonable request, but one that should be delivered by the customer service staff and not the guy who should be worried about bigger things. It only comes across as tacky given the utter lack of consideration given by most FAs to the comfort of the passengers onboard.
May 5, 2019, 5:24 am
#70
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
May 5, 2019, 3:16 pm
#73
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
You're paying a professional to transport you. If he feels theyre unable to do so safely they're fully entitled to just cancel the flight. If they feel you need a talking to to ensure they can safely complete the flight then the same. Their life isn't worth any less than yours. I'm a private pilot and whatwver requests or demands pax may have are absolutely second to the safety requirements of the flight.
May 5, 2019, 3:58 pm
#74
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
May 5, 2019, 4:02 pm
#75
Join Date: Jan 2010
Location: Dublin
Programs: Aer Lingus, United, Virgin Atlantic, Qatar
Posts: 292
You're paying a professional to transport you. If he feels theyre unable to do so safely they're fully entitled to just cancel the flight. If they feel you need a talking to to ensure they can safely complete the flight then the same. Their life isn't worth any less than yours. I'm a private pilot and whatwver requests or demands pax may have are absolutely second to the safety requirements of the flight.
Well thats a new one on me!
Last edited by WineCountryUA; May 5, 2019 at 8:57 pm Reason: discuss the issues; not the poster(s)