One-on-one with United president Scott Kirby - McGinnis
#32
Join Date: Apr 2017
Location: Bay Area - East Bay
Programs: UA 1k, AS 75k, Marriott Platinum, Hyatt Explorist
Posts: 639
#33
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 8,994
Isnt DEN the hub with the highest margins, IIRC? Each hub is strategically important for its own reasons.
I personally would like UA trying to build our focus cities, like DL has been able to do, but methinks they will focus on rebanking and optimizing existing hub traffic before even contemplating that.
I personally would like UA trying to build our focus cities, like DL has been able to do, but methinks they will focus on rebanking and optimizing existing hub traffic before even contemplating that.
#34
Join Date: Sep 1999
Location: SF Bay Area
Programs: UA 1K MM, Accor Plat, Htz PC, Natl ExEm, other random status
Posts: 2,876
SFO is a hub with many GS and 1K. I'll bet many of them would have liked the interviewer to at least ask the question. If you're a journalist, and you can't at least ask one hard question, all you are doing is acting as a paid PR shill for the company whose President you're interviewing.
#35
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
I thought it was a good interview - sure a question on Polaris might be interesting but he's got to balance his questions as to not get on a banned list - I get that.
Besides, he simply say something like - we believe it is in the best interest of customers to balance our costs with a superior on-board seat and our MileagePlus program that allows upgrade opportunities not only for our frequent fliers but also other fliers as well. We've made a significant investment in Polaris Lounges and we feel this is the best balance for our customers - blah blah blah......
Besides, he simply say something like - we believe it is in the best interest of customers to balance our costs with a superior on-board seat and our MileagePlus program that allows upgrade opportunities not only for our frequent fliers but also other fliers as well. We've made a significant investment in Polaris Lounges and we feel this is the best balance for our customers - blah blah blah......
#37
Join Date: Apr 2012
Location: Colorado
Programs: UA 1k 1.75 MM
Posts: 197
"So are people willing to pay an extra $110 on a $1000 transatlantic fare to sit in a row with one less seat?"
Yes.
To be more specific, I will not fly transatlantic on the 10 across 777 at any price. Give me back the original 2-5-2 on the 777 and charge more. Make the pairs of seats premium seating and charge for it if you must.
Yes.
To be more specific, I will not fly transatlantic on the 10 across 777 at any price. Give me back the original 2-5-2 on the 777 and charge more. Make the pairs of seats premium seating and charge for it if you must.
#38
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,362
P+ is intended to try to bridge the gap. How well it will do that remains to be seen, but the relative size of the cabin should tell you a lot about the population of the various groups of people. (PE cabins are similarly sized throughout the industry, so this isn't just UA not understanding its market or whatever).
#41
Suspended
Join Date: Oct 2006
Location: New York, NY
Posts: 557
What's the future of low fare flying to Europe in light of WOW Air's demise?
I have always said that all low cost carriers flying long haul international are going to go out of business. I continue to think they will all fail. The business model just does not work. It's one thing for a 1-2 hour flight, but not for SFO to Europe. The low fare product is at a big disadvantage because the lie-flat seats that an airline can charge a premium for are not there. Those long haul planes are expensive to operate. Over the last few years we've see Air Berlin fail, Primera, and now WOW
I have always said that all low cost carriers flying long haul international are going to go out of business. I continue to think they will all fail. The business model just does not work. It's one thing for a 1-2 hour flight, but not for SFO to Europe. The low fare product is at a big disadvantage because the lie-flat seats that an airline can charge a premium for are not there. Those long haul planes are expensive to operate. Over the last few years we've see Air Berlin fail, Primera, and now WOW
At the same time IAG just launched a long-haul LCC, Level. Icelandair might be in that category. I guess Condor is similar for LH - and I do think they have lie-flat seats. And what about Air Europa?
It sounds to me like he's trying to scare off potential investors since UA's strategy is to make the back of the plane an expensive LCC I guess.
UA couldn't make TED work, but look at Allegiant and Spirit. They just were doing it wrong.
#42
Join Date: Nov 2017
Posts: 3,359
That being said the airport has a couple of disadvantages namely:
- Terminals A and B are real dumps from slow security, limited facilities and a dated concourse to the fact that there is no airside connection between them all
- Limited Amount of Connections with INTL * carriers (i.e. SN, NH and OZ only go to JFK whilst the LH Group of airlines have significantly larger presence out of JFK)
- No subway connections to NYC (sure you can take NJ Transit trains but again hassle, slow and disgusting)
- It's in NJ!
If anything, I see UA dropping LGA and moving some of their domestic flights to JFK to support connections with the rest of the * network since I don't see those carriers moving to LGA or EWR given how stretched to the limits the latter's Terminal B is! UA's decision to have no presence in JFK is also hampering their JV partner AC since they can't dump flights into JFK to support international routings, no no no! Instead, they must sync up with UA's hubs to support onward connections on the network.
Safe Travels,
James
#43
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,147
ie, people who select "BE" at first, but then realize by the time they check the bag they now can't carry-on it's going to cost basically the same - and with other disadvantages like no seat selection.
#44
Join Date: Feb 2015
Programs: united
Posts: 1,636
#45
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
"So are people willing to pay an extra $110 on a $1000 transatlantic fare to sit in a row with one less seat?"
Yes.
To be more specific, I will not fly transatlantic on the 10 across 777 at any price. Give me back the original 2-5-2 on the 777 and charge more. Make the pairs of seats premium seating and charge for it if you must.
Yes.
To be more specific, I will not fly transatlantic on the 10 across 777 at any price. Give me back the original 2-5-2 on the 777 and charge more. Make the pairs of seats premium seating and charge for it if you must.
Then they demolish the old A and I'm going to guess build another on top of that site down the line.
As for the "it's NJ"...
The most exclusive airport in the NY metro favored by people who value time the most by far is in NJ.
It's Teterboro.
Last edited by cerealmarketer; Apr 2, 2019 at 8:51 pm