LX (Swiss) Phantom Award Space
Jan 17, 2018, 8:42 am
#91
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
LX F is not available for award redemption unless you hold top Miles & More status (SEN, HON).
It has occasionally been available briefly for booking by mere mortals, but those releases have been a mistake and LX canceled the last round of tickets.
What you are seeing is almost certainly phantom inventory.
It has occasionally been available briefly for booking by mere mortals, but those releases have been a mistake and LX canceled the last round of tickets.
What you are seeing is almost certainly phantom inventory.
Jan 17, 2018, 7:42 pm
#93
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
I really liked the 77W hard product (soft not so much), and the flight times on LX 38/39 are excellent.
Jan 17, 2018, 9:04 pm
#94
Join Date: Feb 2011
Location: LAX
Programs: UA:1k; MR: PLT; Hilton: Gold
Posts: 1,324
Agreed. LX business awards from the west coast used to be the white whale. Now I see it more often. What’s infuriating is the LX married segment logic combined with the new UA award rules/system. LAX-ZRH alone wasn’t available, but LAX-ZRH-VIE had availability. Wanted LAX-ZRH-FCO , but that wouldn’t come up. ZRH-FCO showed X availability when searching LAX-ZRH-FCO, but couldn’t get an agent to change my LAX-ZRH-VIE to LAX-ZRH(I)-FCO(X). If your head is spinning, imagine my pain, and the poor UA agent. Needless to say I still have an LAX-ZRH-VIE and not sure what to do. Hopeful LH F will open and it’ll be moot.
Mar 21, 2019, 1:39 pm
#95
Join Date: Feb 2003
Programs: UA1K, *G & Wife of UA1K MM
Posts: 3,431
LX (Swiss) Phantom Award Space
Just a quick note that the UA website is showing a bunch of LX (Swiss) business class award space in August. It appears that at least some of these options are not bookable. I errored out on the website and calls to the 1K desk didn’t help.
So, don’t get too excited until your credit card goes through!
So, don’t get too excited until your credit card goes through!
Mar 21, 2019, 4:04 pm
#97
Join Date: Dec 2013
Location: YYZ
Programs: Marriott Titanium Elite, Accor Diamond, AC 35K, National Exec, Hertz Gold
Posts: 376
I booked 4 J seats YYZ-LIS-VIE-DBV on TAP and (ZAG-ZRH-ORD)LX-YYZ(AC) via Aeroplan in August a few days ago. The 2 LX segments kept vanishing and coming back but I was eventually able to book.
Mar 21, 2019, 7:13 pm
#98
Join Date: Nov 2005
Location: LAX
Programs: UA 1K MM; Bonvoy Titanium; most other FF programs...
Posts: 654
I was surprised at the amount of LX availability I saw last night and was actually able to book a RT to Europe in July from LAX. One option did error out, but I am fine with the flights i ultimately got!
Mar 21, 2019, 10:01 pm
#99
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,322
All my options error out at the last Payment step. Oh well.
Mar 21, 2019, 11:38 pm
#100
Join Date: Sep 2011
Posts: 143
Booked on UA but waitlisted?
I just booked for August (ZRH-SFO). Anyone have experience successfully booking the LX award with United miles (credit card charged, points deducted) but ending up with a “Waitlisted” status? I checked the Swiss site with the PNR and with the ticket number, same status. First time booking LX, so not sure if this is just normal operating procedure or if I should be looking for backup options.
Mar 21, 2019, 11:49 pm
#101
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
That sounds off, but you can call LX to confirm. Seems like a potentially good excuse to get positive space on UA metal.
Mar 22, 2019, 7:38 am
#102
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
I just booked for August (ZRH-SFO). Anyone have experience successfully booking the LX award with United miles (credit card charged, points deducted) but ending up with a “Waitlisted” status? I checked the Swiss site with the PNR and with the ticket number, same status. First time booking LX, so not sure if this is just normal operating procedure or if I should be looking for backup options.
Mar 22, 2019, 11:32 am
#103
Join Date: May 2005
Location: ORD
Programs: UA 1K/1.5MM, HHonors Diamond, Bonvoy Titanium, Hertz PC, National Emerald Executive
Posts: 424
Yes, very frustrated, saw the same and tried to book, got an error, called 1k desk, and was told it’s phantom. Totally sucks! Get out of 1990s, Star Alliance!
Mar 22, 2019, 12:09 pm
#104
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Mar 22, 2019, 12:31 pm
#105
Join Date: Dec 2013
Location: YYZ
Programs: Marriott Titanium Elite, Accor Diamond, AC 35K, National Exec, Hertz Gold
Posts: 376