Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Why does UA's trash award search refuse to show JFK/LGA?

Why does UA's trash award search refuse to show JFK/LGA?

Old Mar 14, 2019, 11:27 am
  #1  
Suspended
Original Poster
 
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
Why does UA's trash award search refuse to show JFK/LGA?

Weather you search "NYC" "JFK" or "LGA" as departure award search ONLY shows results ex-EWR. Is there any work around to actually be able to search on united.com?
GetSetJetSet is offline  
Old Mar 14, 2019, 11:31 am
  #2  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
UA search no longer taking NYC for airport name?

I can get DEN-LGA awards to show up...NYC works too (results include both EWR and LGA)
Bonehead is offline  
Old Mar 14, 2019, 11:32 am
  #3  
TBD
 
Join Date: May 2010
Location: TPA
Programs: All The Programs
Posts: 2,201
I typed in NYC-LHR and got only EWR. I changed the search at the top back to NYC, re-ran the search, and now see EWR, JFK, and LGA...
TBD is offline  
Old Mar 14, 2019, 11:33 am
  #4  
Suspended
Original Poster
 
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
Originally Posted by Bonehead
UA search no longer taking NYC for airport name?

I can get DEN-LGA awards to show up...
This says "JFK" searches will garner "NYC" results, JFK searches are still only returning EWR results for me.
EWR764 likes this.
GetSetJetSet is offline  
Old Mar 14, 2019, 11:34 am
  #5  
TBD
 
Join Date: May 2010
Location: TPA
Programs: All The Programs
Posts: 2,201
Originally Posted by GetSetJetSet
This says "JFK" searches will garner "NYC" results, JFK searches are still only returning EWR results for me.
Mine might have worked because I chose "NYC - All Airports" from the drop down when I typed "NYC" in ... note that this was the SECOND option in the drop down. Perhaps it defaults to the first on the list, which was indeed EWR (only).
TBD is offline  
Old Mar 14, 2019, 11:39 am
  #6  
Suspended
Original Poster
 
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
Originally Posted by TBD
Mine might have worked because I chose "NYC - All Airports" from the drop down when I typed "NYC" in ... note that this was the SECOND option in the drop down. Perhaps it defaults to the first on the list, which was indeed EWR (only).
Have been searching "NYC" and "JFK" only getting EWR results.
GetSetJetSet is offline  
Old Mar 14, 2019, 11:44 am
  #7  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,424
JFK works for me...
EWR764 is offline  
Old Mar 14, 2019, 11:59 am
  #8  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
Originally Posted by EWR764
JFK works for me...
I can get JFK in the results if I search, say, FRA>>JFK or FRA>>NYC (on LH, of course, since UA no longer flies into JFK). What are you using for the origin airport?
Bonehead is offline  
Old Mar 14, 2019, 12:01 pm
  #9  
 
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,927
Originally Posted by GetSetJetSet
Have been searching "NYC" and "JFK" only getting EWR results.
What dates are you looking for? It could be that there are no seats available out of JFK for your dates. Searching "NYC - All Airports" gives me results for LGA, EWR and JFK. You do need to click on the "All flights' option in order to see the JFK flight as the first 20 are all EWR and LGA.
tods27 is offline  
Old Mar 14, 2019, 12:27 pm
  #10  
 
Join Date: Sep 2006
Location: ORD
Programs: United Plat 2MM, Hilton Gold
Posts: 2,727
Does United even fly out of JFK?
Miles Ahead is offline  
Old Mar 14, 2019, 12:36 pm
  #11  
Suspended
Original Poster
 
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
Originally Posted by Miles Ahead
Does United even fly out of JFK?
Looking for *A partner awards
GetSetJetSet is offline  
Old Mar 14, 2019, 12:38 pm
  #12  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
Originally Posted by GetSetJetSet
Looking for *A partner awards
From/to where???
Bonehead is offline  
Old Mar 14, 2019, 12:40 pm
  #13  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
No problem here. There may be other concerns, The first "NYC" option specifically limits to EWR. The second is "all airports." I just ran NYC-DEN and came up with both EWR & LGA - DEN. It goes without saying that UA does not serve JFK, so that is out of the question on UA metal.

More helpful if we knew OP's specific search.
Often1 is offline  
Old Mar 14, 2019, 12:41 pm
  #14  
Suspended
Original Poster
 
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
Now NYC is working for me...who knows
GetSetJetSet is offline  
Old Mar 14, 2019, 2:18 pm
  #15  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,291
Originally Posted by GetSetJetSet
Now NYC is working for me...who knows
The search function has been extremely buggy lately. I think they're doing lots of work on the back-end (no doubt to allow further "flyer friendly" revenue enhancements).

Every single time they've "updated" the website the functionality has decreased. It's exponentially less usable than it was say four years ago.
Kacee is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.