Travel Waiver: Chicago Winter Weather (February 17, 2019)
Feb 17, 2019, 11:48 pm
#1
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Travel Waiver: Chicago Winter Weather (February 17, 2019)
Airports:
Rebook by February 18(!), 2019.
Waiver (normal folks): https://www.united.com/CMS/en-US/tra...eptionPolicies
Waiver Parameter Code (posted): 1+
David
- Chicago-O'Hare, IL (ORD)
Waiver (normal folks): https://www.united.com/CMS/en-US/tra...eptionPolicies
Waiver Parameter Code (posted): 1+
David
Feb 18, 2019, 2:57 am
#2
Join Date: May 2017
Posts: 2,278
Wasn't this waiver for yesterday? Considering it's now the 18th? Chicago was just a mess because of, relatively mild, snow. Though having been out driving tonight, it seems like its been worse from 7pm onwards, so not sure what happened during the day yesterday.
Feb 18, 2019, 7:02 am
#3
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Join Date: Aug 2015
Posts: 11,451
Feb 19, 2019, 7:35 am
#4
Join Date: Feb 2009
Location: Boston, MA
Programs: UA 2P, NWA & AirTran A+ refugee
Posts: 188
Airports:
Rebook by February 18(!), 2019.
Waiver (normal folks): https://www.united.com/CMS/en-US/tra...eptionPolicies
Waiver Parameter Code (posted): 1+
David
Rebook by February 18(!), 2019.
Waiver (normal folks): https://www.united.com/CMS/en-US/tra...eptionPolicies
Waiver Parameter Code (posted): 1+
David
Feb 19, 2019, 7:47 am
#5
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deleted... no sooner had I groused than did they issue the waiver...
Last edited by exerda; Feb 19, 2019 at 7:56 am
Feb 19, 2019, 8:17 am
#6
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Join Date: Aug 2015
Posts: 11,451
Just wanted to say many thanks for posting a screen shot of the original weather waiver for 17 Feb 2019. The has been a lesson for me as the .bomb website does not have an archive of past weather waivers. I submitted a claim for a fee waiver yesterday (18 Feb) for travel on 17 Feb with a screenshot of the (ongoing) waiver from the Feb 18, and United Customer Care's initial replay was "Thanks but no thanks; your weather waiver from the 18 is for a day later than your travel." This is galling since they clearly have access to when waivers are issued, and are using my lack of a screenshot from a day prior as an excuse to void a valid claim. Ba humbug.
Did you get resolution for your 17 Feb 2019 travel? You do also need to proactively cancel (if applicable) or change; you generally can't just miss the flight and then ask for a refund or reinstatement later, although they might work with you for some exception.
Feb 19, 2019, 8:30 am
#7
Join Date: Feb 2009
Location: Boston, MA
Programs: UA 2P, NWA & AirTran A+ refugee
Posts: 188
On the morning of the Feb 17, we elected to voluntarily pay a change fee for an earlier flight out of ORD given the dire weather outlook. This was before a waiver was issued, but past experience dictates that you can't always wait for a waiver to be issued if you cannot miss work the next day (UA and others understandably tend to wait to issue waivers until schedules are negatively impacted). UA posted the weather waiver later in the afternoon, and our original flight was delayed many hours, so it was the right call to change to an earlier flight. Thanks to the helpful screenshot posted by DELee, I think we've got a reasonable case for getting the change fee reimbursed.
Feb 19, 2019, 8:41 am
#8
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Join Date: Aug 2015
Posts: 11,451
That is entirely possible, I suppose.
On the morning of the Feb 17, we elected to voluntarily pay a change fee for an earlier flight out of ORD given the dire weather outlook. This was before a waiver was issued, but past experience dictates that you can't always wait for a waiver to be issued if you cannot miss work the next day (UA and others understandably tend to wait to issue waivers until schedules are negatively impacted). UA posted the weather waiver later in the afternoon, and our original flight was delayed many hours, so it was the right call to change to an earlier flight. Thanks to the helpful screenshot posted by DELee, I think we've got a reasonable case for getting the change fee reimbursed.
On the morning of the Feb 17, we elected to voluntarily pay a change fee for an earlier flight out of ORD given the dire weather outlook. This was before a waiver was issued, but past experience dictates that you can't always wait for a waiver to be issued if you cannot miss work the next day (UA and others understandably tend to wait to issue waivers until schedules are negatively impacted). UA posted the weather waiver later in the afternoon, and our original flight was delayed many hours, so it was the right call to change to an earlier flight. Thanks to the helpful screenshot posted by DELee, I think we've got a reasonable case for getting the change fee reimbursed.
Mar 14, 2019, 5:47 am
#9
Join Date: Feb 2009
Location: Boston, MA
Programs: UA 2P, NWA & AirTran A+ refugee
Posts: 188
Just to close the loop on this, the change fee reimbursement finally was approved this week (i.e., 4 weeks after reporting it). The initial claim was denied within 24 hours since I didn't have a screen shot of the original weather waiver; approving it after re-submission took nearly a month.