'Upgrade cabin' button broken?

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Old Feb 26, 19, 5:34 pm
  #16  
 
Join Date: Oct 2013
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Originally Posted by BThumme View Post
I get the same things happening. $224 to upgrade LAX-EWR on a 787-10. I don't think the offer is real.
so reached out to web support via the online form and they responded back saying that they do see the offer and that I should call the web support number to make payment and secure the upgrade. Worth it to at least let them know or call web support.
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Old Feb 27, 19, 7:50 am
  #17  
 
Join Date: Mar 2007
Location: CLE
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I haven't been able to get the upgrade cabin button to work. It takes me to the regular reservation page and there is no link on it for upgrades. When I tried the change flight link, I got a message saying that united.com couldn't change my flight and I should call. Is it an IT problem?



I have tried three different browsers. I don't want to call because I'm not sure I want to upgrade. I am frustrated because there used to be an upgrade chart that you could look at and see the price and the miles required. I can't find that. There is absolutely nothing unusual about my reservation.

Last edited by WineCountryUA; Mar 1, 19 at 4:36 pm Reason: merging consecutive posts by same member
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Old Feb 27, 19, 8:02 pm
  #18  
Moderator: United Airlines; FlyerTalk Evangelist
 
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Originally Posted by manneca View Post
.. I am frustrated because there used to be an upgrade chart that you could look at and see the price and the miles required. ....
For upgrading UA operated flights, use the online Interactive Awards Chart
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Old Mar 1, 19, 4:14 pm
  #19  
 
Join Date: Mar 2007
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Originally Posted by WineCountryUA View Post
For upgrading UA operated flights, use the online Interactive Awards Chart
Thanks. Where have they hidden this? I couldn't find it anywhere and I'm used to the old website.
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Old Mar 1, 19, 4:39 pm
  #20  
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Originally Posted by manneca View Post
Thanks. Where have they hidden this? I couldn't find it anywhere and I'm used to the old website.
Use the provided link Interactive Awards Chart
Select the origin location
Select the destination
Once those selections are made, a table will appear
Select the " Upgrade Awards " tab
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