United GPU on T Class Fare
#1
Original Poster
Join Date: Dec 2017
Programs: United, Starwood
Posts: 14
United GPU on T Class Fare
Hello Fellow Travelers:
Just wanted to share an interesting anomaly . . . is it "a bug or a feature"? In the past, you needed to be in W Class to apply a GPU on United.
It appears that they allowed me to apply a GPU to a T Class ticket (per the screenshot attached).
Not sure if this was a glitch or they changed the policy . . .
Cheers,
Herb
Just wanted to share an interesting anomaly . . . is it "a bug or a feature"? In the past, you needed to be in W Class to apply a GPU on United.
It appears that they allowed me to apply a GPU to a T Class ticket (per the screenshot attached).
Not sure if this was a glitch or they changed the policy . . .
Cheers,
Herb
#3
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,375
Hello Fellow Travelers:
Just wanted to share an interesting anomaly . . . is it "a bug or a feature"? In the past, you needed to be in W Class to apply a GPU on United.
It appears that they allowed me to apply a GPU to a T Class ticket (per the screenshot attached).
Not sure if this was a glitch or they changed the policy . . .
Cheers,
Herb
Just wanted to share an interesting anomaly . . . is it "a bug or a feature"? In the past, you needed to be in W Class to apply a GPU on United.
It appears that they allowed me to apply a GPU to a T Class ticket (per the screenshot attached).
Not sure if this was a glitch or they changed the policy . . .
Cheers,
Herb
#4
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,923
#5
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,351
Hello Fellow Travelers:
Just wanted to share an interesting anomaly . . . is it "a bug or a feature"? In the past, you needed to be in W Class to apply a GPU on United.
It appears that they allowed me to apply a GPU to a T Class ticket (per the screenshot attached).
Not sure if this was a glitch or they changed the policy . . .
Cheers,
Herb
Just wanted to share an interesting anomaly . . . is it "a bug or a feature"? In the past, you needed to be in W Class to apply a GPU on United.
It appears that they allowed me to apply a GPU to a T Class ticket (per the screenshot attached).
Not sure if this was a glitch or they changed the policy . . .
Cheers,
Herb
Any chance your upgrade is to Premium Plus rather than Polaris?
#7
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,880
Glitch?
#8
Join Date: Sep 2014
Posts: 553
What fare class does the website say is requested when you hover or click the "?" next to "Upgrade requested"?
If it says "RN", then that means your upgrade request is for a Premium Plus seat (which isn't sold on EWR-MAD yet, as far as I know). If it says "PZ", then that's a request for business class, but I would guess that's a bug, since W or higher is still required for a GPU to upgrade to business on this route.
If it says "RN", then that means your upgrade request is for a Premium Plus seat (which isn't sold on EWR-MAD yet, as far as I know). If it says "PZ", then that's a request for business class, but I would guess that's a bug, since W or higher is still required for a GPU to upgrade to business on this route.
#10
Original Poster
Join Date: Dec 2017
Programs: United, Starwood
Posts: 14
On Upgrade Requested, it says:
Upgrade requested
Your upgrade to United Polaris business has been requested using a Global Premier Upgrade.
I am thinking maybe this is an issue with the new Premium Plus. However, the seat map does not look like there is any Premium Plus . . . also, it certainly refers to Polaris . . . we will see.
I am thinking maybe this is an issue with the new Premium Plus. However, the seat map does not look like there is any Premium Plus . . . also, it certainly refers to Polaris . . . we will see.
#11
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,351
On Upgrade Requested, it says:Upgrade requested
Your upgrade to United Polaris business has been requested using a Global Premier Upgrade.
I am thinking maybe this is an issue with the new Premium Plus. However, the seat map does not look like there is any Premium Plus . . . also, it certainly refers to Polaris . . . we will see.
I am thinking maybe this is an issue with the new Premium Plus. However, the seat map does not look like there is any Premium Plus . . . also, it certainly refers to Polaris . . . we will see.
(Also, just a warning, posting about it here substantially increases the chance your upgrade request gets 'fixed', I would guess.)
#12
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,837
On Upgrade Requested, it says:Upgrade requested
Your upgrade to United Polaris business has been requested using a Global Premier Upgrade.
I am thinking maybe this is an issue with the new Premium Plus. However, the seat map does not look like there is any Premium Plus . . . also, it certainly refers to Polaris . . . we will see.
I am thinking maybe this is an issue with the new Premium Plus. However, the seat map does not look like there is any Premium Plus . . . also, it certainly refers to Polaris . . . we will see.
#13
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,291
I've never seen any indication UA messes with individual reservations based on what's posted here. Though disclosure of system issues may result in loopholes eventually being closed.
#14
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,837