Polaris concept flights video
Feb 10, 2019, 8:12 pm
#16
Join Date: Nov 2006
Location: BOS
Programs: UA 1K (2MM); AA LT Gold (1.9 MM); SQ; WN; DL; "Bonvoy Ambassador""
Posts: 398
Feb 11, 2019, 3:48 am
#17
Join Date: Sep 2013
Posts: 1,116
History has shown that most of United’s initial forecasting for Polaris was wrong. Essentially, United developed and promised an unsustainable product, and we are seeing the entirely predictable results... especially when middle managers are charged with reducing costs to maximize margins.
Feb 11, 2019, 4:19 am
#18
FlyerTalk Evangelist
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,222
A lot of the issue we are facing is that we've got used to what UA is providing and we've got bored by it. My son regularly flies CX in J, but I put him in J on UA the other day and he was very impressed overall. He didn't know, of course, about wine flights or any of that stuff, but he really liked the seat, he really liked the bedding and said he'd had a very good sleep. He ate in the Polaris lounge in SFO which he thought was excellent, didn't fancy the dinner apart from ice cream which he liked but thought that the breakfast was strange. In short he pronounced it all excellent and very competitive with CX. I think that's really all that UA needs to do.
Feb 11, 2019, 5:59 am
#19
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,448
Feb 16, 2019, 6:20 pm
#20
Join Date: Nov 2006
Location: BOS
Programs: UA 1K (2MM); AA LT Gold (1.9 MM); SQ; WN; DL; "Bonvoy Ambassador""
Posts: 398
A lot of the issue we are facing is that we've got used to what UA is providing and we've got bored by it. My son regularly flies CX in J, but I put him in J on UA the other day and he was very impressed overall. He didn't know, of course, about wine flights or any of that stuff, but he really liked the seat, he really liked the bedding and said he'd had a very good sleep. He ate in the Polaris lounge in SFO which he thought was excellent, didn't fancy the dinner apart from ice cream which he liked but thought that the breakfast was strange. In short he pronounced it all excellent and very competitive with CX. I think that's really all that UA needs to do.
Feb 16, 2019, 8:37 pm
#21
Join Date: Mar 2001
Location: New York / Hawaii
Programs: UA Global Services, HH Diamond
Posts: 5,178
Before people get gagged-up by a new round of CDA/NDAs, United is getting ready to do this again this spring ahead of Polaris 2.0.
Flights to nowhere take off in April and May.
Flights to nowhere take off in April and May.
Feb 17, 2019, 6:42 am
#23
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,448
Feels like a moving target! I‘ll go out on a limb and predict mattress pads and PJs go away this time around, along with a reduction in bedding.
Feb 17, 2019, 6:59 am
#24
Original Poster
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
Why do I sense they’ll try to test one tray service for all flights in the name of “speed.”
What I’d like is something like Air France at JFK. The lounge meal is the same as the onboard meal - and if you dine in the lounge they don’t board your meal.
Reduces waste and speeds up the onboard without quality reductions for people with no time for the lounge.
But their dining room there seats a higher percent of pac since it’s only a few flights but something like 40% of pax use it.
What I’d like is something like Air France at JFK. The lounge meal is the same as the onboard meal - and if you dine in the lounge they don’t board your meal.
Reduces waste and speeds up the onboard without quality reductions for people with no time for the lounge.
But their dining room there seats a higher percent of pac since it’s only a few flights but something like 40% of pax use it.