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United Adding 1600 Premium Seats -- 763, A319/A320, CRJ550(CRJ700)

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Old Feb 6, 2019, 11:33 am
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United Adds More Than 1,600 New Premium Seats to International, Domestic and Regional Aircraft; More Comfort for More Customers in the Skies
United to add 50 percent more premium cabin seats to more than 100 aircraft
United to introduce best-in-the-sky 50-seat flying experience with innovative new aircraft
CHICAGO, Feb. 6, 2019

United Airlines today announced the next step in its commitment to making more customers more comfortable by adding more than 1,600 United Polaris® business class and United First seats to nearly 250 international and domestic aircraft. Additionally, United will revolutionize the regional flying experience by introducing the two-cabin, 50-seat Bombardier CRJ 550 aircraft to its fleet, offering customers on key regional routes more legroom, storage and amenities than any other 50-seat regional aircraft operating today.

Click here to view an infographic on United's newly reconfigured aircraft

"In an era where many airlines are adding seats to their aircraft to crowd more passengers onto the plane, we're re-configuring more than 100 of our aircraft and doing exactly the opposite – for the benefit of our customers," said Andrew Nocella, United's executive vice president and chief commercial officer. "From adding more premium seats on aircraft that serve some of our most traveled routes, introducing a revolutionary, best-in-class 50-seat experience or simply offering free DIRECTV on more than 200 aircraft, we are committed to making United the airline that our customers choose to fly."

More United Polaris business seats on Boeing 767-300ER aircraft
In the next several weeks, United will introduce to its fleet the first of 21 reconfigured Boeing 767-300ER aircraft featuring 16 additional United Polaris business seats in the premium cabin – a more than 50 percent increase in all-aisle-access seating – bringing the total premium cabin seat count to 46. The newly reconfigured aircraft will also feature 22 United® Premium Plus seats (becoming the first 767-300ER to offer this seat type); 47 Economy Plus® seats and 52 Economy seats. United will first operate the reconfigured 767 – which will feature the highest proportion of premium seats on any widebody operated by any U.S. carrier – between Newark/New York and London, offering 50 percent more premium seats in the largest premium route in the world. The airline expects to introduce all the reconfigured aircraft to its fleet by the end of next year.

More United First seats on Airbus A319 and A320 aircraft
United is also adding more United First® seats to its fleet of Airbus aircraft, offering customers greater opportunities to upgrade and enjoy a premium flying experience. Beginning this fall, the carrier will add four United First seats on its fleet of Airbus A319s, increasing the total count from eight to 12. The reconfigured aircraft will also feature 36 Economy Plus and 78 Economy seats.

Beginning early next year, United will add four United First seats on its fleet of nearly 100 Airbus A320 aircraft, increasing the total count from 12 to 16. The reconfigured aircraft will also feature 39 Economy Plus seats and 95 Economy seats. United expects to complete the reconfiguration of the Airbus A320 and A319s by the middle of next year.

Introducing the first-of-its-kind Bombardier CRJ 550
By the end of this year, United will revolutionize the regional flying experience with the planned introduction of 50 spacious, 50-seat Bombardier CRJ 550 aircraft to its regional fleet, subject to government certification. In addition to becoming the only 50-seat aircraft in the world to offer true first-class seating, the innovative new aircraft will provide customers with a truly exceptional flying experience, including a state-of-the-art interior featuring LED lighting, a self-serve beverage and snack station for customers seated in the premium cabin, Wi-Fi and more overall legroom per seat than any other 50-seat aircraft flown by any U.S. carrier. Additionally, the CRJ 550 will feature four storage closets, providing customers ample room to store their carryon bags and making the CRJ 550 the only regional jet in the skies where customers will not need to routinely gate check their bags.

The two-cabin CRJ 550 will feature 10 United First seats; 20 Economy Plus seats and 20 Economy seats. The CRJ 550 aircraft will eventually replace existing single-cabin 50-seat aircraft and will bring a higher percentage of two-cabin departures to smaller cities across the carrier's network. Additionally, the innovative aircraft will enable United to offer premium seats on more connecting flights from smaller cities to the airline's overall global network, further strengthening its competitive position and emphasizing its role as an industry innovator.

United expects that its regional partner GoJet will begin operating the CRJ 550 in the second half of this year – subject to agreement on final terms and conditions – on select routes from Chicago, O'Hare followed by Newark/New York, offering customers connecting through the hub the opportunity to enjoy a premium cabin experience at every step of their journey.

Every customer. Every flight. Every day.
In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.


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United Adding 1600 Premium Seats -- 763, A319/A320, CRJ550(CRJ700)

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Old Feb 6, 2019, 6:52 pm
  #121  
 
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Great news on the additional F seats. Glad to see UA adding F seats on the Airbus fleet. And surprised but delighted about the new layout for the 50-seaters too.
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Old Feb 6, 2019, 6:52 pm
  #122  
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Originally Posted by drewguy

Oh, and this is going to lead to a crap transitional seat map where 7DEF likely won't show until 48 hours out, although I realize 7DE are usually held back for special needs. And that may mean they'll do that for 7BC instead, removing those seats (among the best) for early selection.
Um, this is one of few things the post merger team got right @:-)

UA was notorious for 319 - 320 subs, and ALL "mainline" frames were renumbered. Bulkhead went from (don't recall) to row 7 (since non PS 757s had 6 rows), and second exit row (or lone exit row) to 21.

So relax, this conversion will have ZERO impact on coach - well as far as losing bulkhead seats anyway. They will just be a few feet back
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Old Feb 6, 2019, 8:48 pm
  #123  
 
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Originally Posted by transportprof
So FARs don't apply to foreign carriers serving US airports? Some Emirates flights to the West Coast spend a fair bit on time in US airspace.
Emirates doesn’t have alcohol in the minibars, making this line of discussion a moot point for this thread.
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Old Feb 6, 2019, 9:54 pm
  #124  
 
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It will be interesting to see how the conflict between self serve snack bar and no crowding the forward galley is handled.
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Old Feb 6, 2019, 10:54 pm
  #125  
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Originally Posted by PsiFighter37
It all sounds great, but as with the Polaris announcement, we will see how it goes. I feel more confident about the high-J 763, since that was leaked months ago and the first one is already in mod, vs. the other components being done in a more timely fashion.
I don’t understand the naysayers here. DL and AA are cutting back premium seats, and UA is adding them, yet some people are not happy.
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Old Feb 6, 2019, 10:56 pm
  #126  
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Originally Posted by halls120


I don’t understand the naysayers here. DL and AA are cutting back premium seats, and UA is adding them, yet some people are not happy.
Because reasons! And other reasons! Yet MORE REASONS STILL! Rabble rabble rabble rabble!
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Old Feb 7, 2019, 5:09 am
  #127  
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In the USA Today article, it mentioned that Bentonville AR (XNA) is the first confirmed destination for the 550. Given the target is small towns with international J traffic, what other cities will get this initially? MBS comes to mind with Dow.

Are the retrofitting existing UAX CRJ700s to the 550s? Are they putting the ERJ 17x in for those flights served by the CRJ700s? What does this do to capacity?
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Old Feb 7, 2019, 6:03 am
  #128  
 
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Originally Posted by username
In the USA Today article, it mentioned that Bentonville AR (XNA) is the first confirmed destination for the 550. Given the target is small towns with international J traffic, what other cities will get this initially? MBS comes to mind with Dow.

Are the retrofitting existing UAX CRJ700s to the 550s? Are they putting the ERJ 17x in for those flights served by the CRJ700s? What does this do to capacity?
Maybe the home airports of corporate preferred customers that don't currently have adequate F capacity?
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Old Feb 7, 2019, 6:14 am
  #129  
 
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Originally Posted by halls120


I don’t understand the naysayers here. DL and AA are cutting back premium seats, and UA is adding them, yet some people are not happy.
To be clear, everything sounds great. I just question the timeliness given the most recent product initiative was oversold and underdelivered from that standpoint.
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Old Feb 7, 2019, 6:36 am
  #130  
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Originally Posted by PsiFighter37


To be clear, everything sounds great. I just question the timeliness given the most recent product initiative was oversold and underdelivered from that standpoint.
This one will meet your expectation for sure
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Old Feb 7, 2019, 7:07 am
  #131  
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Originally Posted by drowelf
That raises a question I did not notice at first. Just where will the lav be?
That posted pic sure looks like a lav behind the lovely (and never to be seen in real life) flower arrangement.



Last edited by DenverBrian; Feb 7, 2019 at 7:14 am
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Old Feb 7, 2019, 7:17 am
  #132  
 
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Originally Posted by EmailKid
Um, this is one of few things the post merger team got right @:-)

UA was notorious for 319 - 320 subs, and ALL "mainline" frames were renumbered. Bulkhead went from (don't recall) to row 7 (since non PS 757s had 6 rows), and second exit row (or lone exit row) to 21.

So relax, this conversion will have ZERO impact on coach - well as far as losing bulkhead seats anyway. They will just be a few feet back
I agree that UA did well to start all narrowbody economy numbering at Row 7 (or higher) (although the revised 739 starts in Row 8ABC) to avoid the swaps problem of disappearing seats.

But that's not solved by this - it's the reverse. Unless they return to having a row 6 or offset the row numbering, the layout in the picture will drop 7ABC on the A320 conversion, meaning either those seats won't be available until ~T-48, or will be available with risk of disappearing during the A320 conversion, and will also have a similar risk of an A319/320 swap (not sure how often that occurs).
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Old Feb 7, 2019, 7:21 am
  #133  
 
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Originally Posted by DenverBrian
That posted pic sure looks like a lav behind the lovely (and never to be seen in real life) flower arrangement.


Again, just to clarify, I only posted this rendering to illustrate what a self-serve bar might look like. It’s actually from the CRJ-900/1000 “Atmosphere” interior slide deck, and those aircraft have two lavs, forward and aft. I do not think the lav is moving on the CRJ-550, given that this is little more than a cosmetic refresh and reconfiguration of an existing CRJ-700. The design of the plumbing on the in service CR7s makes relocating the lav pretty complicated.

I have no insider information and don’t profess to know more than what’s publicly available, so it’s possible the lav moves, but I don’t think it’s likely.
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Old Feb 7, 2019, 7:41 am
  #134  
 
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All in all very good news!

On 767, maybe Basic Econ passengers have a better chance of scoring an E+ at check-in, given how few E- seats are left now...
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Old Feb 7, 2019, 8:09 am
  #135  
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Originally Posted by drewguy
I agree that UA did well to start all narrowbody economy numbering at Row 7 (or higher) (although the revised 739 starts in Row 8ABC) to avoid the swaps problem of disappearing seats.

But that's not solved by this - it's the reverse. Unless they return to having a row 6 or offset the row numbering, the layout in the picture will drop 7ABC on the A320 conversion, meaning either those seats won't be available until ~T-48, or will be available with risk of disappearing during the A320 conversion, and will also have a similar risk of an A319/320 swap (not sure how often that occurs).
OK, I think most of us agree that UA has dome some stupid things (as well as shooting self in foot ), but methinks they are smart enough to move the row numbers appropriately to have bulkhead in a different location, but still row 7 @:-)

And in case they are not smart enough, they are smart enough to monitor FT (yes, this has been confirmed), and hopefully will see this and remember not to piss off elites who like the simplicity of avoiding seat lottery (Premium seat Lottery with higher fare W to use GPUs is another thing that no longer concerns me as I no longer fly enough to keep 1K ).

So relax, this will be a non event
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