Didn't earn status for'19,digi card has status to 1/31 but still Silver -Marriot Plat
Feb 2, 2019, 11:28 am
#1
Original Poster
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,416
Didn't earn status for'19,digi card has status to 1/31 but still Silver -Marriot Plat
My digital card indicated status expires 1/31 but system still shows me as Silver
Did I get a freebie because of my history?
Did I get a freebie because of my history?
Feb 2, 2019, 11:51 am
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,004
7x fare, and UA (currently) sees you as Silver. Doesn’t mean, however, that UA might eventually correct/adjust to actual status.
5x fare, and UA really sees you as General Member and has not updated visible status (or as pointed out below, you’re looking at a static card).
Last edited by IAH-OIL-TRASH; Feb 2, 2019 at 12:03 pm
Feb 2, 2019, 1:24 pm
#5
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,882
UA could have also kept it for you. I’d assume that is the case if your card says valid through 01/2020. My wife seems to have gotten a reprieve from UA - she’s been mostly gold/plat since before the merger, but silver last year (with ~35000 miles flown in ‘17). In 2018, she was ~1500 PQM short of the official mark, but hit all other requirements, and even I was surprised to see she seems to have kept her silver status this year. She’ll take it for sure.
What was was your PQM last year - were you somewhat close. Does the ‘Mystatus’ site give you a welcome letter when you logged in?
Even though I kept the same status, the silver card I’ve had in Wallet this past year said ‘this pass is expired’ starting yesterday. Just like last year (when i went from gold to silver). Downloaded a new one to wallet yesterday, and the expired pass still appeared, but also an additional one noting the 01/2020 expiry date.
Feb 2, 2019, 1:40 pm
#6
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,783
Which version of the app , on what type of phone?
Don't remember the virtual card using 01/31 -- which includes no year.
I have check both old and new android app and both shows 01/2020
What does the united.com state about your status?
and the above mystatus.united.com suggestion is good.
Feb 2, 2019, 4:39 pm
#8
Original Poster
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,416
Update : the card now has no expiration date it just indicates "Trial Status"
They're indicating that they need to confirm with Marriott that I have Platinum status before extending me Silver.
I have requalified under Rewards Plus the last couple of years.
They're indicating that they need to confirm with Marriott that I have Platinum status before extending me Silver.
I have requalified under Rewards Plus the last couple of years.
Feb 2, 2019, 8:04 pm
#9
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,453
That would be pretty hilarious if you received Marriott Gold status through United Gold status in 2018, and then your Marriott Gold converted to Marriott Platinum with the loyalty program merge, and then your Marriott Platinum status granted you United Silver status in 2019.
Feb 2, 2019, 9:46 pm
#10
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,783
Feb 2, 2019, 10:09 pm
#11
Join Date: Sep 2016
Posts: 321
OP, I am in the same boat - renewed my Marriott Platinum Plus Elite+ status last year, which should grant me Silver status on United; I think Marriott is actually the lag here, as they're still validating if folks made it to that status (or higher), which is why our Silver status is Trial only.
Feb 2, 2019, 10:54 pm
#12
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,453
Really? I admit to having difficulty following all of the status match remappings, but I had the understanding Marriott Platinum linked through RewardsPlus to grant United Silver. E.g., an oblique reference:
This seems consistent with my understanding that the Marriott Platinum (75-night) status channelled through RewardsPlus to United's Silver. After the merge, 'Platinum' became the 50-night status, but Marriott's internal systems seemed to have a devil of a time distinguishing what was what.
So I am speculating that their internal confusion is being communicated to United to grant spuriously higher status.
And how much are you willing to spend on meetings and stays to get a $25 bag fee waived? I think the RewardsPlus program is useless for a Marriott Platinum Elite with 75+ nights, but maybe I value things differently. Absolute Zero Incentive for me to persue Platinum Elite for United Silver. You can spend your or your company's dollars as you see fit but it makes no "Cents" to me. 
James
James
So I am speculating that their internal confusion is being communicated to United to grant spuriously higher status.
Feb 3, 2019, 1:01 am
#13
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,783
You are correct, all the Marriott level changes and relabeling got me confused. The key point is no level of Marriott status got you UA Gold which the questioner was asking about. UA Silver was the best they got.
Feb 3, 2019, 2:32 am
#14
Join Date: Jan 2017
Location: Portland OR
Programs: United 1K 1MM, Marriott Bonvoy Platinum, Hilton HHonors Gold
Posts: 560
OP, I am in the same boat - renewed my Marriott Platinum Plus Elite+ status last year, which should grant me Silver status on United; I think Marriott is actually the lag here, as they're still validating if folks made it to that status (or higher), which is why our Silver status is Trial only.
Unless they’re being very kind to me, it does appear to be a Marriott issue. I’m staying at a Sheraton Monday. Let’s see what status they recognize me with at check in.