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777 (all variants) seat map was missing, now back & seat assignments lost!

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777 (all variants) seat map was missing, now back & seat assignments lost!

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Old Jan 28, 2019, 11:42 pm
  #91  
 
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
I was put back in my original seats.
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Old Jan 29, 2019, 1:00 am
  #92  
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Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,340
I am back in my original seats. I have also been logged in for over 24 hours now without having to sign back in again. I wonder what on earth they were fiddling with.
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Old Jan 29, 2019, 2:14 am
  #93  
 
Join Date: Jul 2004
Location: HNL
Programs: United Gold
Posts: 1,581
I waited till they fixed the problem before booking my HNL-NRT trip. I got "Global First" seats on both the outbound and inbound. YAY
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Old Jan 29, 2019, 7:12 am
  #94  
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Originally Posted by love_to_travel
I waited till they fixed the problem before booking my HNL-NRT trip. I got "Global First" seats on both the outbound and inbound. YAY
Yeah 'cos they will never screw up twice!
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Old Jan 29, 2019, 7:26 am
  #95  
 
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,879
Originally Posted by Silver Fox
Yeah 'cos they will never screw up twice!
They already screwed up twice. Now we can wait and watch for screw up Number 3 ; )
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Old Jan 29, 2019, 7:29 am
  #96  
 
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Originally Posted by chavala


They already screwed up twice. Now we can wait and watch for screw up Number 3 ; )
And the closer it is to the flight, the more difficult it is to get a good resolution to a seat screw up.
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Old Jan 29, 2019, 7:31 am
  #97  
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Originally Posted by StuckinITH
And the closer it is to the flight, the more difficult it is to get a good resolution to a seat screw up.
This I find ultra annoying when I presume they can see who had what seat first from our bookings and the timings. It always seems it's ok for me to be bumped but no-one else can.
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Old Jan 29, 2019, 7:42 am
  #98  
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Join Date: Jun 2018
Posts: 1,186
Originally Posted by djmp
“We’re(sic) working diligently on resolving the issue to place customers back in their original seats, and apologize for any inconvenience that may result from this issue.”
In what way is their use of “we’re” incorrect?
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Old Jan 29, 2019, 7:49 am
  #99  
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Originally Posted by GFrye
In what way is their use of “we’re” incorrect?
Is it possible that the airline only has a single (non-royal) person working on resolving this issue?
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Old Jan 29, 2019, 8:17 am
  #100  
 
Join Date: Jul 2002
Location: SF Bay Area
Programs: UA GS 2MM
Posts: 947
Originally Posted by GFrye

In what way is their use of “we’re” incorrect?
Check my original post.
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Old Jan 29, 2019, 8:24 am
  #101  
 
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,879
Originally Posted by djmp

Check my original post.
I checked, I don’t get it either. We’re = We are. What’s the problem?
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Old Jan 29, 2019, 8:26 am
  #102  
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Originally Posted by chavala


I checked, I don’t get it either. We’re = We are. What’s the problem?
Exactly.
We're = We are.
Refers to United employees in their IT department.
What’s the problem?
Last edited by GFrye; Jan 29, 2019 at 8:45 am
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Old Jan 29, 2019, 8:40 am
  #103  
 
Join Date: Jul 2002
Location: SF Bay Area
Programs: UA GS 2MM
Posts: 947
“We are” contracts to “We’re”, not “Were” and it looks like UA fixed it in their OP.

More importantly, “where” did the seats go?
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Old Jan 29, 2019, 8:42 am
  #104  
 
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Seat map for ORD-FRA and FRA-ORD 777-200 flights for March finally showed up.
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Old Jan 29, 2019, 8:48 am
  #105  
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Originally Posted by djmp
“We are” contracts to “We’re”, not “Were” and it looks like UA fixed it in their OP.
They fixed it a full day before you quoted what they wrote, but yet you found a reason to insert the "sic" to imply that they used incorrect grammar...
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