T-shirt on a UA flight yesterday
Jan 22, 2019, 8:25 pm
#77
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
I find the shirts creative. How much longer is UA going to insist on being so far behind the entire world on reliable wifi?
Their first mistake was not going with what worked (GoGo) on their domestic fleet when everyone else did it in 2009.
Their second mistake was installing suboptimal wifi from Panasonic and *still* sticking with them to this day.
It is clear that both old management and new management don't see this as a problem. I've been having trouble with wifi on UA since its inception.
Compensation is appreciated but actually fixing the problem would be better. Who's bright idea was it to have several different types of wifi on diff fleets?
Meanwhile, on DL, i dont have to wait until 30 minutes after departure to use Gogo 2Ku.
i will say whatever wifi is on the 773s is great. Its gate to gate. Why not install that one on every aircraft?
Their first mistake was not going with what worked (GoGo) on their domestic fleet when everyone else did it in 2009.
Their second mistake was installing suboptimal wifi from Panasonic and *still* sticking with them to this day.
It is clear that both old management and new management don't see this as a problem. I've been having trouble with wifi on UA since its inception.
Compensation is appreciated but actually fixing the problem would be better. Who's bright idea was it to have several different types of wifi on diff fleets?
Meanwhile, on DL, i dont have to wait until 30 minutes after departure to use Gogo 2Ku.
i will say whatever wifi is on the 773s is great. Its gate to gate. Why not install that one on every aircraft?
Jan 22, 2019, 8:47 pm
#78
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA GS
Posts: 1,482
Rewind 5 years and we didn’t even have WiFi on planes. It’s pretty funny how quickly a culture of entitlement develops about a “substandard” product which is light years ahead of where we were just a few years ago.
Having said that, I am the first to say that I’m 100% guilty. I complain all the time about the WiFi. Although I also have better things to do with my time and money than make cr*p T-shirt’s advertising my displeasure.
Just submit a refund request and move on! That’s what I do if the WiFi is inoperative for the time I need it on the flight. UA will pay more attention to refunds given than to cheesy T-shirts
Having said that, I am the first to say that I’m 100% guilty. I complain all the time about the WiFi. Although I also have better things to do with my time and money than make cr*p T-shirt’s advertising my displeasure.
Just submit a refund request and move on! That’s what I do if the WiFi is inoperative for the time I need it on the flight. UA will pay more attention to refunds given than to cheesy T-shirts
Jan 22, 2019, 8:47 pm
#79
Join Date: Jan 2001
Location: Somewhere I've Driven To
Programs: HiltonHonors, IHG Hotels, DL Skymiles
Posts: 2,070
Ridiculous and childish. You would think if someone is a GS member/passenger, they would have some class. In other words they would be someone who holds a reputable and/or prestigious employment. What do they do on the job when something goes wrong, throw a tantrum ? Just e-mail your wifi complaint to United and go for the thousands of miles (you don't need) that they'll throw your way. Wearing a tee shirt laced with profanity is pretty low.
Jan 22, 2019, 9:37 pm
#81
Join Date: Nov 2006
Location: DSM, BKK or anywhere with an airport
Programs: UA 2P, HH Gold
Posts: 1,018
I wholeheartedly agree. Although apparently my "Save The Tulip" t-shirt upset a sCO FA into such a state a little over a year ago that she refused to interact with me for the duration of my 3 hour flight, other than the odd dirty look now and then.
Jan 22, 2019, 9:42 pm
#82
Suspended
Join Date: Aug 2017
Programs: Rapid Rewards, AAdvantage, SkyMiles
Posts: 2,931
Ah, so you're the one with the shirt! Good job, love the shirt and I'm sure most PMUA employees love it as well. Ignore the triggered sCO employees that are upset you don't conform to the Death Star.
Jan 22, 2019, 9:50 pm
#83
Join Date: Jul 2014
Location: BOS
Programs: 1MM, UA 1k
Posts: 529
I think the shirts, while accurate, are childless and classless, and misguided. Do you think the flight crew has one iota of ability to make the WiFi any better? What’s the point of wearing the shirts onboard othe than to get people talking and fired up about it. Do you think the flight crew isn’t aware of it?
More over, I’m in full support of 757FO. People think a ticket onboard a plane enables them to do what they damn well please. It’s not their airplane to do so. End of discussion.
More over, I’m in full support of 757FO. People think a ticket onboard a plane enables them to do what they damn well please. It’s not their airplane to do so. End of discussion.
Jan 22, 2019, 9:58 pm
#84
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,288
Jan 22, 2019, 10:07 pm
#85
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,496
I just came back from a trip to Asia, where I flew JL on the way there and SQ on the way back (longest nonstop flight from SIN to EWR). Those WiFi services weren't any better. SQ also uses Panasonic, but they charge by usage - complementary wifi was used up within five minutes without doing much.
Jan 22, 2019, 10:07 pm
#86
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,198
{S}eriously, wearing a tshirt that criticizes a deficient service offered by a publicly traded company, worn in a public space, is so horrific the customers should be thrown off the flight?
At least it's more fashionable than the crunchy velvet tracksuits half the plane is wearing between NY and FL....and the message is, after all, truthful.
At least it's more fashionable than the crunchy velvet tracksuits half the plane is wearing between NY and FL....and the message is, after all, truthful.
Last edited by WineCountryUA; Jan 23, 2019 at 12:53 am Reason: Discuss the issues, not the poster(s)
Jan 22, 2019, 10:09 pm
#87
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,003
Grounds? How would you like for me to wear a shirt to your place of employment with something negative about it? I don't care what you say, I'm sure it would bother you at some level. NOW, having said that, yes, the WIFI can be slow and problematic. Not arguing that one bit, and it's something we do need to improve upon.
Would I have them removed from the plane if they refused, I honestly don't know... Removing someone from one of my flights is not something I take lightly, and I usually try to figure out an alternate to doing so. But, sometimes it can be out my hands, if the FA's refuse to fly, and then I have to weigh inconveniencing an entire plane full of people, versus one or two.
Would I have them removed from the plane if they refused, I honestly don't know... Removing someone from one of my flights is not something I take lightly, and I usually try to figure out an alternate to doing so. But, sometimes it can be out my hands, if the FA's refuse to fly, and then I have to weigh inconveniencing an entire plane full of people, versus one or two.
Last edited by WineCountryUA; Jan 23, 2019 at 12:54 am Reason: Discuss the issues, not the poster(s)
Jan 22, 2019, 11:14 pm
#88
Join Date: Oct 2011
Location: SFO/SJC/OAK/STS
Programs: Alaska MVPG, Delta PM, AA EXP, Wannabe SkyWest 1K
Posts: 644
That thing he's wearing looks like it was made at the mall t-shirt store...in 1982.
Jan 22, 2019, 11:15 pm
#89
Join Date: Nov 2004
Location: Grand County, Colorado
Programs: IHG Plat, HH D, UA GS, Perm BonVoyed
Posts: 2,013
Jan 22, 2019, 11:33 pm
#90
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
I would personally hate to fly with any United employee who thought about kicking a pax off a plane for expressing (in whatever legal manner) a view that is critical of United.
