Jan 25, 2019, 10:30 pm
Last edit by: WineCountryUA
Message on UA.com when searching for awards outside USA
updated evening (PST) 27 Feb 2019 to
previously
Plus ANA(now restored).
updated evening (PST) 27 Feb 2019 to
Award travel on Singapore Airlines is temporarily unavailable. Our airline partner is diligently working with us to address this situation.
Award travel on Singapore Airlines, TAP Air Portugal and THAI is temporarily unavailable through MileagePlus.
— We’re working on making these awards available, and you may still be able to find awards on other partners.
— We’re working on making these awards available, and you may still be able to find awards on other partners.
All UA award space for TP&TG (gone - now back?) & SQ still gone??
Jan 11, 2019, 4:40 pm
#1
Original Poster
Join Date: Jan 2018
Location: San Diego
Programs: Oneworld Emerald, Star Alliance Gold, SkyTeam Elite Plus
Posts: 61
All UA award space for TP&TG (gone - now back?) & SQ still gone??
Is it just me or has all of Singapore availability for all routes (not just suites), disappeared from UA's online award tool? Seemed to be working fine a day or two ago...
Jan 11, 2019, 5:12 pm
#2
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,508
SQ is in the process of changing its own award charts, effective Jan. 24th. This may have something to do with the pulling of award space from UA.
Jan 11, 2019, 5:21 pm
#3
Original Poster
Join Date: Jan 2018
Location: San Diego
Programs: Oneworld Emerald, Star Alliance Gold, SkyTeam Elite Plus
Posts: 61
thats a good point but I’d be surprised if they pulled all inventory for the entire calendar year 2 weeks before. Their partner availability won’t be changing as part of it. Selfishly I need to see if availability is there on UA otherwise book through SQ prior to the new prices going into effect on the 24th lol.
Jan 11, 2019, 10:45 pm
#4
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,452
Jan 12, 2019, 2:23 am
#5
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Join Date: Feb 2007
Location: Los Angeles / Basel
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Let’s hope this is a temporary glitch.
Jan 12, 2019, 8:16 pm
#6
Join Date: Oct 2013
Location: RDU
Programs: AA PLT, Club Carlson GLD, IHG Spire, Lifemiles GLD, Hilton Gold
Posts: 338
No Mileageplus availability on SQ metal right now
At the moment, there does not appear to be ANY award space available on SQ metal. Over the past few days there has been plenty, but right now I can't find a single seat on any flight.
I was trying to book from MXP or FCO to AKL on SQ, up until a day or so ago, there was plenty. Failing there, I looked at a myriad of other options and find nothing on SQ metal.
I called United and was told that SQ has pulled all space and it it not possible to book anything on SQ metal. She didn't know when or if this would change.
Does anyone know anything more?
Also, TAP Portugal AWARD flights aren't showing up on ua.com. There is plenty of space, but apparently you have to call to book.
I was trying to book from MXP or FCO to AKL on SQ, up until a day or so ago, there was plenty. Failing there, I looked at a myriad of other options and find nothing on SQ metal.
I called United and was told that SQ has pulled all space and it it not possible to book anything on SQ metal. She didn't know when or if this would change.
Does anyone know anything more?
Also, TAP Portugal AWARD flights aren't showing up on ua.com. There is plenty of space, but apparently you have to call to book.
Jan 12, 2019, 10:39 pm
#7
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Join Date: Apr 2013
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Jan 15, 2019, 10:57 pm
#8
Original Poster
Join Date: Jan 2018
Location: San Diego
Programs: Oneworld Emerald, Star Alliance Gold, SkyTeam Elite Plus
Posts: 61
I must be crazy but looks like the entire calendar has been zero’d out between Singapore and Auckland, all carriers and classes.
EDIT: see some on Air NZ in April but that’s about it. Checked a few other routes and seems like Thai availability is disappearing now as well? Other *A partners who operate other routes are unaffected but most of the availability infra-Asia and to Oceania is gone since that’s primarily SQ/TG.
EDIT: see some on Air NZ in April but that’s about it. Checked a few other routes and seems like Thai availability is disappearing now as well? Other *A partners who operate other routes are unaffected but most of the availability infra-Asia and to Oceania is gone since that’s primarily SQ/TG.
Last edited by becharted; Jan 15, 2019 at 11:04 pm
Jan 15, 2019, 11:21 pm
#9
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Jan 16, 2019, 6:20 am
#10
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,508
Well, now I'm a little worried. Maybe "something" is up with UA and not SQ, TG, etc.
Jan 16, 2019, 8:01 am
#11
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Jan 16, 2019, 8:06 am
#12
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Join Date: Oct 2001
Location: Austin, TX
Posts: 21,401
My guess is that their contracts expired. I remember it happening before; it got cleared up after a couple of weeks, IIRC.
While *A has a multilateral inventory agreement for awards, the redemption rates are all negotiated bilaterally.
While *A has a multilateral inventory agreement for awards, the redemption rates are all negotiated bilaterally.
Jan 16, 2019, 9:54 am
#13
Join Date: Aug 2005
Location: NYC, FLL
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Posts: 6,322
Jan 16, 2019, 10:13 am
#14
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Jan 16, 2019, 10:16 am
#15
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Join Date: Jan 2018
Location: San Diego
Programs: Oneworld Emerald, Star Alliance Gold, SkyTeam Elite Plus
Posts: 61
Let me know if that works for you. I tried to call them yesterday to book something on SQ and was told there was no availability even though I could see it on Expertflyer and NH.