Jan 25, 2019, 10:30 pm
Last edit by: WineCountryUA
Message on UA.com when searching for awards outside USA
updated evening (PST) 27 Feb 2019 to
previously
Plus ANA(now restored).
updated evening (PST) 27 Feb 2019 to
Award travel on Singapore Airlines is temporarily unavailable. Our airline partner is diligently working with us to address this situation.
Award travel on Singapore Airlines, TAP Air Portugal and THAI is temporarily unavailable through MileagePlus.
— We’re working on making these awards available, and you may still be able to find awards on other partners.
— We’re working on making these awards available, and you may still be able to find awards on other partners.
All UA award space for TP&TG (gone - now back?) & SQ still gone??
Feb 5, 2019, 1:52 pm
#136
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
I went through the whole process of signing up for Aeroplan just so I could do some searches. I'll never complain about the UA website again. I can't do anything on AC, including doing anything with an existing reservation. I can't even figure out how to search for award flights.
Feb 6, 2019, 8:37 am
#137
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
I have been trying to put together a travel plan to Asia on an award and want to do the "Excursionist" perk, but all the inter asia stuff comes up as not available. At first i thought i was trying to do something against the rules, but I fear this could be causing the problems....
Does that seem plausible?
Trying to do CHS-SIN-(somewhere in South Vietnam or Malaysia)-CHS
I am pretty sure SIN, South Vietnam and Malaysia are all in the same "Zone" or region for excursionist perk
Does that seem plausible?
Trying to do CHS-SIN-(somewhere in South Vietnam or Malaysia)-CHS
I am pretty sure SIN, South Vietnam and Malaysia are all in the same "Zone" or region for excursionist perk
Feb 6, 2019, 9:03 am
#138
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,370
I have been trying to put together a travel plan to Asia on an award and want to do the "Excursionist" perk, but all the inter asia stuff comes up as not available. At first i thought i was trying to do something against the rules, but I fear this could be causing the problems....
Does that seem plausible?
Does that seem plausible?
Feb 6, 2019, 8:31 pm
#139
Join Date: Dec 2010
Posts: 152
Book award ticket to destination not populating on united.com
Greetings,
Quick question that would probably best be answered by a UA phone rep, but generally speaking, is it possible to book an award ticket to an airport not listed on UA.com? Specifically, I'm looking at a few destinations in the Azores (TER, PDL) which don't appear bookable on the website.
Thanks!
Quick question that would probably best be answered by a UA phone rep, but generally speaking, is it possible to book an award ticket to an airport not listed on UA.com? Specifically, I'm looking at a few destinations in the Azores (TER, PDL) which don't appear bookable on the website.
Thanks!
Feb 6, 2019, 8:53 pm
#140
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,427
Greetings,
Quick question that would probably best be answered by a UA phone rep, but generally speaking, is it possible to book an award ticket to an airport not listed on UA.com? Specifically, I'm looking at a few destinations in the Azores (TER, PDL) which don't appear bookable on the website.
Thanks!
Quick question that would probably best be answered by a UA phone rep, but generally speaking, is it possible to book an award ticket to an airport not listed on UA.com? Specifically, I'm looking at a few destinations in the Azores (TER, PDL) which don't appear bookable on the website.
Thanks!
Feb 6, 2019, 9:33 pm
#142
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,125
TP awards are currently not available. https://www.flyertalk.com/forum/unit...g-sq-gone.html
Feb 8, 2019, 9:19 pm
#143
Join Date: Feb 2005
Location: Portland OR & Bangkok
Programs: United GS, Marriott Ambassador
Posts: 662
I was able to use UA miles to upgrade a TG flight (B->I). Had to look up availability through ANA though.
It is obvious that UA can somehow see "I" and "O" space on TG - So why can't UA get this fixed by now???
It is obvious that UA can somehow see "I" and "O" space on TG - So why can't UA get this fixed by now???
Feb 9, 2019, 7:14 am
#144
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,751
Ok, so here’s my question....
I currently HAVE a MP ticket kissed for flights on TP (SFO-LIS-AMS). I’m on the inaugural SFO-LIS flight.
But there was a schedule change on the LIS-AMS part (just by 5 minutes). The PNR is red flagged, saying I need to call in.
If I do, will UA be able to adjust this, or will they be need to find alternative routing?
Will the ticket self adjust if I just don’t touch it?
I currently HAVE a MP ticket kissed for flights on TP (SFO-LIS-AMS). I’m on the inaugural SFO-LIS flight.
But there was a schedule change on the LIS-AMS part (just by 5 minutes). The PNR is red flagged, saying I need to call in.
If I do, will UA be able to adjust this, or will they be need to find alternative routing?
Will the ticket self adjust if I just don’t touch it?
Feb 9, 2019, 7:24 am
#145
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,985
Ok, so here’s my question....
I currently HAVE a MP ticket kissed for flights on TP (SFO-LIS-AMS). I’m on the inaugural SFO-LIS flight.
But there was a schedule change on the LIS-AMS part (just by 5 minutes). The PNR is red flagged, saying I need to call in.
If I do, will UA be able to adjust this, or will they be need to find alternative routing?
Will the ticket self adjust if I just don’t touch it?
I currently HAVE a MP ticket kissed for flights on TP (SFO-LIS-AMS). I’m on the inaugural SFO-LIS flight.
But there was a schedule change on the LIS-AMS part (just by 5 minutes). The PNR is red flagged, saying I need to call in.
If I do, will UA be able to adjust this, or will they be need to find alternative routing?
Will the ticket self adjust if I just don’t touch it?
Feb 9, 2019, 2:25 pm
#146
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,424
Feb 9, 2019, 3:14 pm
#147
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,879
A few years ago, before we could see SQ awards, we could look on NH’s site to see acurate availability and call it in. Is this still true?
Feb 9, 2019, 4:26 pm
#148
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,783
Unfortunately since the update of the ANA/NH website, it is also known for phantom inventory. However, with checking AC , NH and UA -- if you get two agreeing, there is a chance that is right.
Feb 9, 2019, 7:38 pm
#149
Join Date: Feb 2005
Location: Portland OR & Bangkok
Programs: United GS, Marriott Ambassador
Posts: 662
I also tried with using ANA miles (which requires 20% more!) and got the same results - no go.
Feb 10, 2019, 3:22 am
#150
Join Date: Nov 2004
Location: Auckland, NZ
Programs: UA 1K, QF Plat, HHonors Diamond,
Posts: 82
Using Expert Flyer and then calling in?
Been following this thread with interest and increasing frustration at time it has taken to resolve this...situation is that I need to book 4xJ class mileage seats at Christmas time from AMS-AKL. Typically best availability has been on TG.
Using ExpertFlyer I can see that there are available seats from MUC, CPH, ARL around that time.
Has as anyone had success ringing UA with specific TG flight and getting them to manually build itinerary? As a 1k is it best to speak to a dedicated 1k agent about this?
Using ExpertFlyer I can see that there are available seats from MUC, CPH, ARL around that time.
Has as anyone had success ringing UA with specific TG flight and getting them to manually build itinerary? As a 1k is it best to speak to a dedicated 1k agent about this?