Jan 25, 2019, 10:30 pm
Last edit by: WineCountryUA
Message on UA.com when searching for awards outside USA
updated evening (PST) 27 Feb 2019 to
previously
Plus ANA(now restored).
updated evening (PST) 27 Feb 2019 to
Award travel on Singapore Airlines is temporarily unavailable. Our airline partner is diligently working with us to address this situation.
Award travel on Singapore Airlines, TAP Air Portugal and THAI is temporarily unavailable through MileagePlus.
— We’re working on making these awards available, and you may still be able to find awards on other partners.
— We’re working on making these awards available, and you may still be able to find awards on other partners.
All UA award space for TP&TG (gone - now back?) & SQ still gone??
Jan 24, 2019, 11:01 am
#76
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BR would be great. I was actually on the verge of booking a crappy Air China itinerary when I found the Asiana option.
Jan 24, 2019, 11:10 am
#77
Join Date: Oct 2001
Location: SFO California
Programs: UA *Gold (1 MM)
Posts: 431
Curious if this has anything to do with some freaky MS availability.
A month ago while planning a trip, I could get every MS domestic flight as a saver award (CAI-LXR, ASW-CAI...). It was wide open. Even available was FRA -LXR with an o/n in CAI which I planned to book.
While deciding which days, it all suddenly disappeared -- ALL of it, everyday, all year. As if UA no longer offers MS awards.
So I'm curious if this is not just TG and SQ?
A month ago while planning a trip, I could get every MS domestic flight as a saver award (CAI-LXR, ASW-CAI...). It was wide open. Even available was FRA -LXR with an o/n in CAI which I planned to book.
While deciding which days, it all suddenly disappeared -- ALL of it, everyday, all year. As if UA no longer offers MS awards.
So I'm curious if this is not just TG and SQ?
Jan 25, 2019, 4:03 am
#78
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Looks like United put up a notice on the flight search results page to at least let people know...
Jan 25, 2019, 7:58 am
#79
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,195
Jan 25, 2019, 8:25 am
#80
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Jan 25, 2019, 9:31 am
#81
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
In addition to the missing airline availability, I've noticed more false negatives when searching for saver TPAC awards. Looking today, I can look at several months of calendars with no saver availability showing, yet if I clidk on individual days, some of them do have availability.
Jan 25, 2019, 7:48 pm
#82
Join Date: Nov 2002
Posts: 205
TG (Thai Airways) Star Alliance award
Guys, I typically find tons of availability on TG flights for Star Alliance award on UA website. I looked around and all of a sudden there isn't any TG award availability at all....as far as Dec 2019. Do you know what must have happened? Something with the system or glitch? For example....HKG to BKK was always available for TG. But I don't see anything there.
Curious to hear if you may know something about this. Thanks in advance.
Guys, I typically find tons of availability on TG flights for Star Alliance award on UA website. I looked around and all of a sudden there isn't any TG award availability at all....as far as Dec 2019. Do you know what must have happened? Something with the system or glitch? For example....HKG to BKK was always available for TG. But I don't see anything there.
Curious to hear if you may know something about this. Thanks in advance.
Last edited by WineCountryUA; Jan 25, 2019 at 9:14 pm Reason: moved to consolidated thread
Jan 25, 2019, 7:51 pm
#83
Join Date: Dec 2004
Posts: 7,900
TG (Thai Airways) Star Alliance award
Guys, I typically find tons of availability on TG flights for Star Alliance award on UA website. I looked around and all of a sudden there isn't any TG award availability at all....as far as Dec 2019. Do you know what must have happened? Something with the system or glitch? For example....HKG to BKK was always available for TG. But I don't see anything there.
Curious to hear if you may know something about this. Thanks in advance.
Guys, I typically find tons of availability on TG flights for Star Alliance award on UA website. I looked around and all of a sudden there isn't any TG award availability at all....as far as Dec 2019. Do you know what must have happened? Something with the system or glitch? For example....HKG to BKK was always available for TG. But I don't see anything there.
Curious to hear if you may know something about this. Thanks in advance.
Jan 25, 2019, 8:17 pm
#84
Join Date: Nov 2002
Posts: 205
Thanks a lot!! I feel better. I used my awards exclusively in Asia and was really getting anxious. You are right...even SQ seems like it's not showing up. Have a good one! I will keep an eye.
Jan 25, 2019, 10:20 pm
#85
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Jan 25, 2019, 11:47 pm
#86
Join Date: Apr 2007
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Jan 26, 2019, 12:15 am
#87
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To be fair, there were some reports recently of UA showing phantom TG space and TG segments dropping from UA award reservations. Didn't hear of any problems with SQ though. And of course there's a long history of not getting along there.
Jan 26, 2019, 1:05 am
#88
Join Date: Apr 1999
Location: Montréal, Canada
Posts: 1,610
Jan 26, 2019, 10:37 am
#89
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
All 3 airlines use Amadeus as their CRS, so I'd actually guess that the issue is a communication issue between SHARES and Amadeus.
Especially since there are also scattered reports of issues on other Amadeus carriers like MS, NH, and BR.
Especially since there are also scattered reports of issues on other Amadeus carriers like MS, NH, and BR.
Jan 26, 2019, 10:48 am
#90
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,181
I don't think it would be a system conflict with Amadeus or there would be a lot more airlines on the list. Just about all of Star Alliance is on Amadeus. I think the only flights left would be on United metal. Having said that, Air Canada flights have not been working for me even though Air Canada says that they have confirmed them back to United, so maybe it is way more widespread than they are letting on and it is a problem with all of the Amadeus operators.