Jan 16, 2019, 12:14 pm
Weather Waiver - Winter Storm Harper 18-20 Jan. 2019.
Jan 20, 2019, 8:21 am
#46
Join Date: Nov 2002
Location: SFO
Programs: UA 1K MM, Marriott Gold
Posts: 4,768
Jan 20, 2019, 10:12 am
#47
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
What?!
What airline were they placed on?
UA will have a gigantic liability if they're not able to get people's bags to them faster than that:
(Link)
What airline were they placed on?
UA will have a gigantic liability if they're not able to get people's bags to them faster than that:
(Link)
Part of the issue is that by the time the charter carrier notices and luggage goes back to get in UA’s hands, it will be too late for the bags to catch up until the passengers with mishandled bags are on their way back.
JFC. My original SJC-DEN-DAY on Saturday went off without a hitch but I had rebooked on a redeye SFO-ORD-DAY. ORD-DAY canceled 37 minutes before departure with weather being blamed (clear on both ends). Even if it were crew they absolutely would have known long before that. This airline
Last edited by WineCountryUA; Jan 20, 2019 at 9:46 pm Reason: merging consecutive posts by same member
Jan 20, 2019, 10:38 am
#48
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,156
The UA still will be able to see just as well as you can where the inbound aircraft is due from, however they will also know from extensive experience that aircraft get shuffled, and what the system says right now might not be what actually happens.
During the storms at SFO last week my inbound was due to arrive around 40 minute late, which would have had us boarding late, and likely departing a little late. Somewhere less than an hour before the flight the inbound aircraft changed, we boarded on time, and the door closed early. This type of thing happens a lot at the hub - and the agents know that very, very well.
Jan 20, 2019, 11:48 am
#49
Join Date: Nov 2017
Posts: 3,359
A little confused by the waiver it lists JFK as an affected airport. Does UA still fly out of JFK? I thought they discontinued that a while back! Also why the heck isn't Ottawa (YOW) on the list? Surely they're in the same rut as YYZ and YUL (and UX operates from that airport).
-James
-James
Jan 20, 2019, 12:43 pm
#50
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
How were you able to factor in the possibility of UA doing an aircraft swap - something that is far from uncommon in cases like this.
The UA still will be able to see just as well as you can where the inbound aircraft is due from, however they will also know from extensive experience that aircraft get shuffled, and what the system says right now might not be what actually happens.
During the storms at SFO last week my inbound was due to arrive around 40 minute late, which would have had us boarding late, and likely departing a little late. Somewhere less than an hour before the flight the inbound aircraft changed, we boarded on time, and the door closed early. This type of thing happens a lot at the hub - and the agents know that very, very well.
The UA still will be able to see just as well as you can where the inbound aircraft is due from, however they will also know from extensive experience that aircraft get shuffled, and what the system says right now might not be what actually happens.
During the storms at SFO last week my inbound was due to arrive around 40 minute late, which would have had us boarding late, and likely departing a little late. Somewhere less than an hour before the flight the inbound aircraft changed, we boarded on time, and the door closed early. This type of thing happens a lot at the hub - and the agents know that very, very well.
Jan 20, 2019, 4:55 pm
#51
Join Date: Aug 2010
Location: YOW
Programs: UA, AA
Posts: 35
Jan 20, 2019, 7:54 pm
#53
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,400
They got placed on a charter flight of some sort. It wasn’t a regularly scheduled common carrier flight. Maybe it was a Sun Country charter flight. Not sure that constitutes UA finding the bags or not, but they almost certainly left on a charter flight.
Part of the issue is that by the time the charter carrier notices and luggage goes back to get in UA’s hands, it will be too late for the bags to catch up until the passengers with mishandled bags are on their way back.
Part of the issue is that by the time the charter carrier notices and luggage goes back to get in UA’s hands, it will be too late for the bags to catch up until the passengers with mishandled bags are on their way back.
That said, even if UA doesn't serve the destination where the bags are, it's going to cost UA a lot less to expedite them to whatever location the passengers want than it will to give up and pay the compensation -- even if they have to pay freight rates due to a lack of an interline agreement.
Jan 21, 2019, 7:59 am
#54
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
A little confused by the waiver it lists JFK as an affected airport. Does UA still fly out of JFK? I thought they discontinued that a while back! Also why the heck isn't Ottawa (YOW) on the list? Surely they're in the same rut as YYZ and YUL (and UX operates from that airport).
-James
-James
I was actually reasonably impressed how UA flew yesterday. Have been a vocal critic of UA when they just cancelled everything during snow storms when DL flew 70% of their operation. Yesterday ... different story at UA ... some cancellations for sure, but BOS-EWR had a few flights (wow!!!!), SFO, DEN, IAH were all going with a few delays. Count me impressed, if this is the new UA ... I want more of it!
Jan 21, 2019, 9:07 am
#55
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Jan 21, 2019, 1:52 pm
#56
Join Date: Dec 2014
Location: BOS/SIN
Programs: DL PM, OZ Diamond Plus, BA Silver
Posts: 1,803
Jan 21, 2019, 7:31 pm
#57
Join Date: Apr 2018
Posts: 77
funny story: the weather ended up being not all that bad here in NJ. i had booked car service to show up a little early than usual due to predicted weather conditions. I even asked them to send an SUV to get through the "5-8 inches". car shows up, tells me he has a flat tire. tried to use my pump, but you can hear the air leaking out fast. ended up driving myself to the airport. cutting it close because i had to go to the parking lot and park the car.
get to the gate, they're almost finished boarding. pilot announces that there's a small issue with the plane, will be 30 min delayed. 30 min turns into 60, turns into 90....turns in 3 HOURS! made it to HNL, day was wasted, but at least got to fly comfortably in business class
get to the gate, they're almost finished boarding. pilot announces that there's a small issue with the plane, will be 30 min delayed. 30 min turns into 60, turns into 90....turns in 3 HOURS! made it to HNL, day was wasted, but at least got to fly comfortably in business class
Jan 22, 2019, 6:09 am
#58
Join Date: Aug 2018
Programs: SkyPesos -> MVP Gold 100K
Posts: 680
Bad start to the day....airport employee pulled me out of the normal line up and directed me to the wrong CBP line, got a good talk from the CBP officer at YYZ. Then AC decides to change their gates 3 times before announcing that the flight to BOS was delayed for 3.5 hours. Yikes. At this point, might be faster to just drive to Boston.
Jan 22, 2019, 7:12 am
#59
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
funny story: the weather ended up being not all that bad here in NJ. i had booked car service to show up a little early than usual due to predicted weather conditions. I even asked them to send an SUV to get through the "5-8 inches". car shows up, tells me he has a flat tire. tried to use my pump, but you can hear the air leaking out fast. ended up driving myself to the airport. cutting it close because i had to go to the parking lot and park the car.
get to the gate, they're almost finished boarding. pilot announces that there's a small issue with the plane, will be 30 min delayed. 30 min turns into 60, turns into 90....turns in 3 HOURS! made it to HNL, day was wasted, but at least got to fly comfortably in business class
get to the gate, they're almost finished boarding. pilot announces that there's a small issue with the plane, will be 30 min delayed. 30 min turns into 60, turns into 90....turns in 3 HOURS! made it to HNL, day was wasted, but at least got to fly comfortably in business class
I was scheduled to fly out of EWR on a E145 at 8:30 PM. Was resigned to having the flight cancelled...thought no chance of getting home.
But no real weather hitting at takeoff time, and went out on time.
But is was a rather sporty, bumpy landing at DAY in the midst of the storm....