Asking UA to use less fragrance in the aircraft?
#16
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808
The dry air is a very good point. I personally hate that and avoid older aircraft types. Last time, we flew SFO-SYD, the flight diverted to BNE, making the flight time around 17h instead of the usual 13h.
I'm not 100% of the cause of my son's exczema. We did notice a big improvement when switching away to non-fragrance detergent.
I'm not 100% of the cause of my son's exczema. We did notice a big improvement when switching away to non-fragrance detergent.
#17
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,965
My observation [with my nose] is that when they changed the soap the last time, they made the soap scent really strong. This way, they don't have to spend money on air freshener or FAs wasting coffee bags in the lav.
What other "dual use" cost saving measures will they come up next
What other "dual use" cost saving measures will they come up next
#18
Join Date: Feb 2002
Location: BNA
Programs: HH Gold. (Former) UA PP, DL PM, PC Plat
Posts: 8,184
It's not the soap. It is a separate deodorizer attached to the hand soap bottle.
#20
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,752
most hotel brands have signature scents which they blast through the lobby and public spaces, but i have never noticed an official fragrance on board UA metal. but that's not to say that i haven't been bothered by fragrance on UA aircraft. typically, it's a flight attendant (male or female) who was a little too slap happy with the perfume or cologne. or a passenger, liberally applying a scent or hand sanitizer mid-flight.
#21
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I think that the smell at "departure" is very different than the smell at "arrival".
#22
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808
The Dao departure rollout was pretty thorough. Probably why they didn't go with the name.
#23
Join Date: Feb 2009
Location: The World.
Programs: UA MP/UC - "RIP Tulip Plat"
Posts: 1,225
I got a hold of some of the LAV “fragrance” the cleaners use at some airlines, and as a joke sprayed it in the office, man that office was uninhabitable for the next week :P
Last edited by UAL4life; Jan 7, 2019 at 11:47 am
#24
Join Date: Sep 2011
Location: SFO / LHR
Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond
Posts: 1,028
The signature fragrance is called “Landing”
#25
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,235
Sounds like bringing your own pillows, blankets, etc, and avoiding the hot towels or anything else UA provides that would touch his skin, will be a big improvement. As for airborne smells, maybe a face mask, at least for trips to the lavatory? I see plenty of them on TPAC flights.
#26
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
There is an 'official' UA fragrance - 'Landing.' Delta (who started this...) calls it 'Calm.'
They use it in the hot towels (I recognize it there) and according to the report below from 2015 in the clubs - not sure how they actively add it to the cabins other than the lavs. There used to be a scent disc in the lavs but I think they cost cut that into the new soap dispenser that has that plastic stick, which is supposed to be a freshener.
The article below says having it diffused in the cabins isn't a thing
"Putting atomized diffusion machines on aircraft seems to be a no-fly zone, carriers say, because it raises licensing and inspection issues with safety regulators."
https://www.wsj.com/articles/airline...ard-1422832562
"United is just beginning to introduce its fragrance, a medley of orange peel, sandalwood, cedar and leather, developed by a Charlotte, N.C. scent marketing firm called ScentAir. Landing has landed at a few locations at United’s O’Hare Airport hub in Chicago, including airplane boarding bridges. On a recent morning, a diffuser machine had just been installed on the wall near a potted plant in the lobby of one of its four United Club lounges. Marlene Tolbert, a supervisor in the club, says she thought it was “a pine smell for the holidays.” But her colleague Linda Chrobak disagreed. “I can smell the orange,” she says.
Jim Curry, a Chicago police officer walking his beat in the terminal, popped in to greet the women. “I like it,” he says of the scent. “It’s not bold. You’re not walking into a lemon tree. When you have lemon, you know they’re trying to hide something.”
"
They use it in the hot towels (I recognize it there) and according to the report below from 2015 in the clubs - not sure how they actively add it to the cabins other than the lavs. There used to be a scent disc in the lavs but I think they cost cut that into the new soap dispenser that has that plastic stick, which is supposed to be a freshener.
The article below says having it diffused in the cabins isn't a thing
"Putting atomized diffusion machines on aircraft seems to be a no-fly zone, carriers say, because it raises licensing and inspection issues with safety regulators."
https://www.wsj.com/articles/airline...ard-1422832562
"United is just beginning to introduce its fragrance, a medley of orange peel, sandalwood, cedar and leather, developed by a Charlotte, N.C. scent marketing firm called ScentAir. Landing has landed at a few locations at United’s O’Hare Airport hub in Chicago, including airplane boarding bridges. On a recent morning, a diffuser machine had just been installed on the wall near a potted plant in the lobby of one of its four United Club lounges. Marlene Tolbert, a supervisor in the club, says she thought it was “a pine smell for the holidays.” But her colleague Linda Chrobak disagreed. “I can smell the orange,” she says.
Jim Curry, a Chicago police officer walking his beat in the terminal, popped in to greet the women. “I like it,” he says of the scent. “It’s not bold. You’re not walking into a lemon tree. When you have lemon, you know they’re trying to hide something.”
"
Last edited by cerealmarketer; Jan 7, 2019 at 12:23 pm
#28
Join Date: Dec 2002
Location: SFO
Posts: 3,941
Sounds like bringing your own pillows, blankets, etc, and avoiding the hot towels or anything else UA provides that would touch his skin, will be a big improvement. As for airborne smells, maybe a face mask, at least for trips to the lavatory? I see plenty of them on TPAC flights.