Jan 6, 2019, 12:17 pm
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
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Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
Feb 27, 2019, 11:43 pm
#241
Join Date: Mar 2015
Location: Las Vegas
Programs: United Platinum, IHG Spire Ambassador, Hilton Diamond
Posts: 284
Checked in online for a flight tomorrow, LAS-SFO, SFO-HKG, all UA metal. I'm UA Platinum, travel partner (same PNR) no status.
Option to split reservation for complimentary premier upgrade on LAS-SFO pops up as normal during online check-in, but with only the option to add myself to the upgrade list, and not my travel partner.
The language on the UA website says "Complimentary Premier® Upgrades are space-available, complimentary upgrades on select United- and United Express®-operated flights. They are available to all Premier members, as well as to a companion traveling on the same reservation as the Premier member."
I didn't add my name to the upgrade list, because I didn't want to needlessly split our reservation if he didn't have a shot at getting upgraded as well.
Two questions:
Option to split reservation for complimentary premier upgrade on LAS-SFO pops up as normal during online check-in, but with only the option to add myself to the upgrade list, and not my travel partner.
The language on the UA website says "Complimentary Premier® Upgrades are space-available, complimentary upgrades on select United- and United Express®-operated flights. They are available to all Premier members, as well as to a companion traveling on the same reservation as the Premier member."
I didn't add my name to the upgrade list, because I didn't want to needlessly split our reservation if he didn't have a shot at getting upgraded as well.
Two questions:
- Was this a glitch in the system, or is this how it displays for every Premier traveling with a non-status companion? (We both had status last year and always checked both of our names.)
- For follow-up legs on the return journey, since the reservation would be split, would he then lose the opportunity to get another upgrade, since he's no longer connected to a Premier reservation? Any other side effects for IRROPS, etc?
Feb 28, 2019, 7:16 am
#242
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,460
Checked in online for a flight tomorrow, LAS-SFO, SFO-HKG, all UA metal. I'm UA Platinum, travel partner (same PNR) no status.
Option to split reservation for complimentary premier upgrade on LAS-SFO pops up as normal during online check-in, but with only the option to add myself to the upgrade list, and not my travel partner.
The language on the UA website says "Complimentary Premier® Upgrades are space-available, complimentary upgrades on select United- and United Express®-operated flights. They are available to all Premier members, as well as to a companion traveling on the same reservation as the Premier member."
I didn't add my name to the upgrade list, because I didn't want to needlessly split our reservation if he didn't have a shot at getting upgraded as well.
Two questions:
Option to split reservation for complimentary premier upgrade on LAS-SFO pops up as normal during online check-in, but with only the option to add myself to the upgrade list, and not my travel partner.
The language on the UA website says "Complimentary Premier® Upgrades are space-available, complimentary upgrades on select United- and United Express®-operated flights. They are available to all Premier members, as well as to a companion traveling on the same reservation as the Premier member."
I didn't add my name to the upgrade list, because I didn't want to needlessly split our reservation if he didn't have a shot at getting upgraded as well.
Two questions:
- Was this a glitch in the system, or is this how it displays for every Premier traveling with a non-status companion? (We both had status last year and always checked both of our names.)
- For follow-up legs on the return journey, since the reservation would be split, would he then lose the opportunity to get another upgrade, since he's no longer connected to a Premier reservation? Any other side effects for IRROPS, etc?
And it's been a while since I did it, but historically if you split the PNR on the outbound, the companion loses a chance to CPU on the return. An agent might be able to manually re-add the CPU request, but I have serious doubts you'd find one who could do it with the correct priority. IRROPS handling is (now) generally not too difficult, especially if you initiate by saying the PNR was split (they can usually find it), but it does take slightly longer to process whatever change winds up being necessary.
Feb 28, 2019, 8:31 am
#243
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
The option to add your companion would have come after you had selected yourself. For reservations with more than two, that is how you select which passenger to have as your companion CPU request.
And it's been a while since I did it, but historically if you split the PNR on the outbound, the companion loses a chance to CPU on the return. An agent might be able to manually re-add the CPU request, but I have serious doubts you'd find one who could do it with the correct priority. IRROPS handling is (now) generally not too difficult, especially if you initiate by saying the PNR was split (they can usually find it), but it does take slightly longer to process whatever change winds up being necessary.
And it's been a while since I did it, but historically if you split the PNR on the outbound, the companion loses a chance to CPU on the return. An agent might be able to manually re-add the CPU request, but I have serious doubts you'd find one who could do it with the correct priority. IRROPS handling is (now) generally not too difficult, especially if you initiate by saying the PNR was split (they can usually find it), but it does take slightly longer to process whatever change winds up being necessary.
Feb 28, 2019, 8:48 am
#244
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,460
They've definitely been working on keeping the inherited benefits when splitting the PNR, as, e.g., boarding group seems to reliably stick after a split. I'm just unsure what they've done with split companion CPU's over the past couple of years.
Feb 28, 2019, 10:22 am
#245
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
Thanks for reporting — just to clarify, your wife has no status?
They've definitely been working on keeping the inherited benefits when splitting the PNR, as, e.g., boarding group seems to reliably stick after a split. I'm just unsure what they've done with split companion CPU's over the past couple of years.
They've definitely been working on keeping the inherited benefits when splitting the PNR, as, e.g., boarding group seems to reliably stick after a split. I'm just unsure what they've done with split companion CPU's over the past couple of years.
Mar 1, 2019, 12:42 pm
#246
Join Date: Jan 2007
Location: Seattle, WA
Programs: HHonors Diamond
Posts: 731
DAA Contract Lounge Dublin
Flying Z fare end of month RT PDX-DUB: Can I use this business class lounge?
Mar 1, 2019, 6:07 pm
#247
Join Date: Jul 2009
Programs: UA -1K, DL -Silver MM, Marriott - Titanium
Posts: 35
Flying SEA-IAH-FRA 3/24 and return is FRA-ORD-SEA 3/29 and have applied GPU hoping for upgrade Am a 1K . When I look at Manage Trip on the United website it has shown Upgrade requested next to each segment.
Today the FRA-ORD segment is now repeated at the bottom with a yellow border , and states Flight To Chicago Waitlisted
Any idea what this means , positive ? negative ? This is the international segment with the most availability so thinking positive but have not seen an indication that upgrade went through
Today the FRA-ORD segment is now repeated at the bottom with a yellow border , and states Flight To Chicago Waitlisted
Any idea what this means , positive ? negative ? This is the international segment with the most availability so thinking positive but have not seen an indication that upgrade went through
Mar 1, 2019, 6:12 pm
#248
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,428
Flying SEA-IAH-FRA 3/24 and return is FRA-ORD-SEA 3/29 and have applied GPU hoping for upgrade Am a 1K . When I look at Manage Trip on the United website it has shown Upgrade requested next to each segment.
Today the FRA-ORD segment is now repeated at the bottom with a yellow border , and states Flight To Chicago Waitlisted
Any idea what this means , positive ? negative ? This is the international segment with the most availability so thinking positive but have not seen an indication that upgrade went through
Today the FRA-ORD segment is now repeated at the bottom with a yellow border , and states Flight To Chicago Waitlisted
Any idea what this means , positive ? negative ? This is the international segment with the most availability so thinking positive but have not seen an indication that upgrade went through
Just another way to tell you you are on waitlist with no way of knowing what your chances are from this.
Mar 1, 2019, 6:26 pm
#249
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Flying SEA-IAH-FRA 3/24 and return is FRA-ORD-SEA 3/29 and have applied GPU hoping for upgrade Am a 1K . When I look at Manage Trip on the United website it has shown Upgrade requested next to each segment.
Today the FRA-ORD segment is now repeated at the bottom with a yellow border , and states Flight To Chicago Waitlisted
Any idea what this means , positive ? negative ? This is the international segment with the most availability so thinking positive but have not seen an indication that upgrade went through
Today the FRA-ORD segment is now repeated at the bottom with a yellow border , and states Flight To Chicago Waitlisted
Any idea what this means , positive ? negative ? This is the international segment with the most availability so thinking positive but have not seen an indication that upgrade went through
That being said, if you are on flight 945 the chances are very poor. It's booked 33/48 and Z0 P0 PN0 PZ0.
Slightly higher chances on flight 906. It's booked 20/48 and Z6 P1 PN0 PZ0. However, most business travelers book their flights in the last two weeks before the flight so those seats will disappear and it being a Friday will not help.
Mar 1, 2019, 7:44 pm
#250
Join Date: Jul 2009
Programs: UA -1K, DL -Silver MM, Marriott - Titanium
Posts: 35
First problem is that you are waitlisted for a Friday flight. It's more difficult to upgrade on weekends. I'm flying through ORD to FRA midweek at the end of March and FRA to ORD midweek at the beginning of April and two months ago, it was PZ9 on both flights.
That being said, if you are on flight 945 the chances are very poor. It's booked 33/48 and Z0 P0 PN0 PZ0.
Slightly higher chances on flight 906. It's booked 20/48 and Z6 P1 PN0 PZ0. However, most business travelers book their flights in the last two weeks before the flight so those seats will disappear and it being a Friday will not help.
That being said, if you are on flight 945 the chances are very poor. It's booked 33/48 and Z0 P0 PN0 PZ0.
Slightly higher chances on flight 906. It's booked 20/48 and Z6 P1 PN0 PZ0. However, most business travelers book their flights in the last two weeks before the flight so those seats will disappear and it being a Friday will not help.
I am on 906 , so hoping for the best.
Thanks for the help , was a Delta Diamond since first year of Diamond status and MM , but due to new job and flying to EWR forced to switch to UA , so unsure of my chances of GPU upgrades on UA as a 1K
Mar 2, 2019, 5:55 am
#251
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I have had upgrades clear when I was already sitting in my Economy + seat so there's always hope until the doors close. Some 1K passengers purchase a V fare to be ahead of the other 1K passengers who purchase a W fare which is the lower fare that can be upgraded (lower status passengers also do that to be ahead of other passengers of their status). At this point, it's not possible to purchase Premium Plus seats on the FRA-ORD route but maybe once it's possible your new employer will allow you to book that class. That fare will put you higher in the upgrade waitlist and if the upgrade does not clear it's not the torture of the 3-4-3 section.
Mar 2, 2019, 6:12 am
#252
Suspended
Join Date: Oct 2014
Posts: 16,871
United Miles to……?
We are US (PHL) based and almost always travel on AA or their partners. However our family of three will soon be traveling Business Class to Europe on Lufthansa because of the only Non-Stop option. We all opened United MileagePlus accounts to get the miles for the trip.
The question now is what to do with them afterwards. I seriously doubt we will again fly StarA in the foreseeable future. We also have a decent number of points with both Hilton & IHG. It’s not the end of the world if we just let them expire but if there are any other options…….
And if we can transfer them somewhere, can we all three pool them into one other account?
The question now is what to do with them afterwards. I seriously doubt we will again fly StarA in the foreseeable future. We also have a decent number of points with both Hilton & IHG. It’s not the end of the world if we just let them expire but if there are any other options…….
And if we can transfer them somewhere, can we all three pool them into one other account?
Mar 2, 2019, 6:17 am
#253
Join Date: Dec 2009
Location: USA
Posts: 1,153
How many miles do you each expect to earn from the trip?
Mar 2, 2019, 8:44 am
#255
Join Date: Jan 2011
Location: YYZ
Programs: UA 1K; AC 50K; Marriott Titanium
Posts: 66
I had a flight FSD-DEN-PHX-EWR-YHZ (I know this is crazy but it was the only way to get to my destination at the time I needed to). The PHX-EWR segment was a red eye so wanted to maximize my chances of upgrading it. I called in to be waitlisted using a RPU only on that segment and my reservation showed as such.
Before the flight, the DEN-PHX segment cleared upgrade using a CPU but the PHX-EWR didn't clear and I never got the RPU redeposited in my account.
Questions are: should I get my RPU back in that case? How long does it take to get is back (flight was 3 weeks ago). Should I email 1K voice to ask for it?
I'm new to 1K status so not sure how to proceed...
Before the flight, the DEN-PHX segment cleared upgrade using a CPU but the PHX-EWR didn't clear and I never got the RPU redeposited in my account.
Questions are: should I get my RPU back in that case? How long does it take to get is back (flight was 3 weeks ago). Should I email 1K voice to ask for it?
I'm new to 1K status so not sure how to proceed...