Jan 6, 2019, 12:17 pm
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
Oct 4, 2019, 12:14 pm
#961
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,428
Is it possible to do this on an psid 016 ticket? Upgrade on LH I mean. Is it at the gate or check-in or earlier?
I ask as the fare basis will not allow me to use a GPU (or presumably Points Plus) and trying to get GGBUYUP is very difficult - most agents want to charge me a change fee.
I ask as the fare basis will not allow me to use a GPU (or presumably Points Plus) and trying to get GGBUYUP is very difficult - most agents want to charge me a change fee.
Oct 4, 2019, 12:56 pm
#962
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,836
For discussion of Cash upgrades on LH, please see these LH forum threads
MyOffer Plusgrade bidding for paid upgrade to PE and C]
Longhaul cash upgrades to LH E/C/F [upto 6 weeks in advance]
Cash upgrading UA codeshare / LH operated flight
"Business Class Upgrade" (Cash Upgrade for 90-160 EUR) on regional European flights
Best to join those existing discussion with folks more familiar with the process
MyOffer Plusgrade bidding for paid upgrade to PE and C]
Longhaul cash upgrades to LH E/C/F [upto 6 weeks in advance]
Cash upgrading UA codeshare / LH operated flight
"Business Class Upgrade" (Cash Upgrade for 90-160 EUR) on regional European flights
Best to join those existing discussion with folks more familiar with the process
Oct 5, 2019, 9:59 pm
#963
Join Date: May 2018
Location: Colorado (anywhere between DEN DMM BAH)
Programs: United MileagePlus, SkyMiles, AAdvantage, NEXUS
Posts: 3,030
How can I try to use my miles to try to get a seat upgrade on a flight I already bought a ticket for?
Oct 6, 2019, 12:29 am
#964
Join Date: Aug 2012
Location: San Jose
Programs: Delta PM. SPG Platinum. Hyatt Diamond. National Exec. Southwest A+ & CP.
Posts: 194
Do premier benefits carry over to companions when the ticket is redeemed through Chase Ultimate Rewards? I know that a redemption will still count as a revenue ticket but I wonder if my premier benefits would still carry over if I buy a ticket for my companion. The scenario I am hoping for is my companion would be able to get Economy Plus at check-in (I'm Silver).
Thanks in advance!
Thanks in advance!
Oct 6, 2019, 5:20 am
#965
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Do premier benefits carry over to companions when the ticket is redeemed through Chase Ultimate Rewards? I know that a redemption will still count as a revenue ticket but I wonder if my premier benefits would still carry over if I buy a ticket for my companion. The scenario I am hoping for is my companion would be able to get Economy Plus at check-in (I'm Silver).
Oct 6, 2019, 7:35 am
#966
Join Date: Jun 2019
Posts: 31
Newbie Question
Hi! I’m new so this might be a dumb question. Do Saver Awards (for Economy) come with seat assignments? Will I have a free checked bag? Does it matter if I book a Saver Award through a partner vs through United?
If I book through a partner and then I check bags, will I be charged a bag check fee by the partner or by United? I’m asking because I have a United fee credit on my Amex card.
Thanks!
If I book through a partner and then I check bags, will I be charged a bag check fee by the partner or by United? I’m asking because I have a United fee credit on my Amex card.
Thanks!
Oct 6, 2019, 7:47 am
#967
Join Date: Apr 2018
Posts: 572
How can I remove a trip from my "My Trips" page, I have already removed my MP# (over the phone), removed my phone number and email address from the trip detail, but I can still see the trip in "My trip" page, I prefer avoid calling again, any suggestions are welcomed!
Oct 6, 2019, 8:33 am
#968
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,836
Hi! I’m new so this might be a dumb question. Do Saver Awards (for Economy) come with seat assignments? Will I have a free checked bag? Does it matter if I book a Saver Award through a partner vs through United?
If I book through a partner and then I check bags, will I be charged a bag check fee by the partner or by United? I’m asking because I have a United fee credit on my Amex card.
Thanks!
If I book through a partner and then I check bags, will I be charged a bag check fee by the partner or by United? I’m asking because I have a United fee credit on my Amex card.
Thanks!
The bag allowance will also be the standard paid economy ticket bag allowance. Many carriers may have a "Light" or Basic Economy fare with more restrictions, but award tickets are not presently restricted in that manner.
You can only book via United using UA MP miles -- that can include booking UA or partner flights. You can not use your UA MP miles on a partner website.
If you are checking bags at a partner ticket counter you will be charged by the partner, not UA. You can not check bags with UA unless the first flight is UA operated.
Oct 6, 2019, 9:25 am
#969
Join Date: Sep 2014
Posts: 2,531
Oct 6, 2019, 11:52 am
#970
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,134
Oct 6, 2019, 11:55 pm
#971
Join Date: Aug 2012
Location: San Jose
Programs: Delta PM. SPG Platinum. Hyatt Diamond. National Exec. Southwest A+ & CP.
Posts: 194
Are you traveling together? If so, and you're on the same PNR, your companion will automatically get your benefits. If you are on separate PNRs, you can call at T-24 to get your companion an E+ seat. If you are not traveling together, your benefits do not transfer, no matter how the ticket is purchased.
Oct 8, 2019, 10:02 am
#972
FlyerTalk Evangelist
Join Date: Apr 2010
Location: LFT
Programs: AA Plat, lots of AA, AS, DL, UA miles, former top level CO Elite (sigh...)
Posts: 10,795
My new bride and yours truly will be traveling to Tahiti on our honeymoon several weeks from now. I booked Economy Plus seats LFT-IAH-SFO-PPT. A good friend who is Plat 1K with UA was kind enough to offer to add us to the standby list for upgrades on the IAH-SFO and SFO-PPT flights. I verified we are on the upgrade list for these flights with an MP service rep after being previously told by a UA res agent that we were not on the list. However, when I check our flight info on UA.com, there is no mention of us being on the upgrade list for these flights. Is that the norm with UA? Also, should the upgrade(s) actually clear, will UA refund the additional cost of the Economy Plus seats? Thanks in advance.
Oct 8, 2019, 10:04 am
#973
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
My new bride and yours truly will be traveling to Tahiti on our honeymoon several weeks from now. I booked Economy Plus seats LFT-IAH-SFO-PPT. A good friend who is Plat 1K with UA was kind enough to offer to add us to the standby list for upgrades on the IAH-SFO and SFO-PPT flights. I verified we are on the upgrade list for these flights with an MP service rep after being previously told by a UA res agent that we were not on the list. However, when I check our flight info on UA,com, there is no mention of us being on the upgrade list for these flights. Is that the norm with UA? Also, should the upgrade(s) actually clear, will UA refund the additional cost of the Economy Plus seats? Thanks in advance.
Yes, if the upgrade clears any fee paid for E+ seats on those sectors will be refunded (after travel unless you ask first).
Oct 8, 2019, 10:05 am
#974
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,393
If the upgrades clear, your Economy Plus fees will be refunded.
Oct 8, 2019, 11:00 am
#975
Join Date: Aug 2015
Location: SCL
Programs: LH FTL, LATAM Platinum, KL Silver, UA Premier Silver
Posts: 121
Therefore, please allow a few rookie questions:
- I am surprised that I have not received a formal recognition (aka automated email) that my status challenge was completed. Are UA usually not doing that? I understand that they will also send a welcome kit, but have read that this takes a couple of weeks.
- My digital card now shows valid until 01/20, but the status is supposed to extend into 2021. When will this be updated?
- Is there such thing as a „soft landing“, if you don‘t qualify for your current status or any higher tier?
Thanks for some constructive replies and please apologise, if any of the answers that I am looking for, could be found elsewhere.
- I am surprised that I have not received a formal recognition (aka automated email) that my status challenge was completed. Are UA usually not doing that? I understand that they will also send a welcome kit, but have read that this takes a couple of weeks.
- My digital card now shows valid until 01/20, but the status is supposed to extend into 2021. When will this be updated?
- Is there such thing as a „soft landing“, if you don‘t qualify for your current status or any higher tier?
Thanks for some constructive replies and please apologise, if any of the answers that I am looking for, could be found elsewhere.
Last edited by WineCountryUA; Oct 8, 2019 at 3:04 pm Reason: split post