Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
#421
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,428
But there are several dedicated Polaris 772 routes. They are listed in the wiki here: United 77x Future/Changed Routes w/ Polaris Seats
And there are the undedicated routes and undedicated frames.
#422
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
#423
Join Date: Dec 2009
Location: USA
Posts: 1,153
Hi, im taking the 777-200 (IAD to NRT) in J in August and reservation currently shows the old seat chart. I've been looking at recent flights and at 24 hrs before, they would show the new polaris 1-2-1 seat chart. Is this a sign the route will probably keep the new polaris seats? Am i able to pick certain seats in the old seat chart that would convert to specific seats in the new chart? Thanks
#424
Join Date: Sep 2018
Programs: UA 1K, LH FT, Marriott Plat, IHG Gold, Hertz PC, Avis PPlus
Posts: 72
somewhat related to United and I didn't want to dig out old threads:
I am flying LH out of B at EWR. As the evenings are usually pretty busy at B and there is no TSA Pre: is there any way I can get from C to B airside (not vice versa - I know the CBP part )
I am flying LH out of B at EWR. As the evenings are usually pretty busy at B and there is no TSA Pre: is there any way I can get from C to B airside (not vice versa - I know the CBP part )
#425
Join Date: Jun 2014
Posts: 14
I was pondering the same thing about the IAD route, but for my trip to NRT I'm just going to accept twice the length of drive and go up to EWR where it appears to be a dedicated Polarized 777-300 route between there and NRT. It's also much cheaper (at least for the range of dates I'm looking at) to start/end at EWR instead of IAD.
#426
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,501
#427
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Hi All, I'll be flying LH and UA for the first time in over two decades next month and have a few basic questions just to manage my expectations. I status-matched to Premier 1k, if that makes a difference.
Flying J on LH DEN-FRA-JNB. I know that LH uses the United Club(s) in DEN on Concourse B even though LH departs from Concourse A. What is "included" in these Clubs? Alcoholic drinks? AA gives a couple free premium drink tickets for international J and F pax, but basic alcoholic beverages are provided at no charge in the clubs - is it that same for United Clubs?
Does being 1K get me anything special? Any good benefits to be aware of as I transit FRA, or for when I'm returning on UA EZE-EWR-DEN?
Basically I'm just trying to maximize my travel experience and am basically a noobie with *A even though I have millions of miles under my belt on OW. Thanks!
Flying J on LH DEN-FRA-JNB. I know that LH uses the United Club(s) in DEN on Concourse B even though LH departs from Concourse A. What is "included" in these Clubs? Alcoholic drinks? AA gives a couple free premium drink tickets for international J and F pax, but basic alcoholic beverages are provided at no charge in the clubs - is it that same for United Clubs?
Does being 1K get me anything special? Any good benefits to be aware of as I transit FRA, or for when I'm returning on UA EZE-EWR-DEN?
Basically I'm just trying to maximize my travel experience and am basically a noobie with *A even though I have millions of miles under my belt on OW. Thanks!
#428
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Hi All, I'll be flying LH and UA for the first time in over two decades next month and have a few basic questions just to manage my expectations. I status-matched to Premier 1k, if that makes a difference.
Flying J on LH DEN-FRA-JNB. I know that LH uses the United Club(s) in DEN on Concourse B even though LH departs from Concourse A. What is "included" in these Clubs? Alcoholic drinks? AA gives a couple free premium drink tickets for international J and F pax, but basic alcoholic beverages are provided at no charge in the clubs - is it that same for United Clubs?
Does being 1K get me anything special? Any good benefits to be aware of as I transit FRA, or for when I'm returning on UA EZE-EWR-DEN?...
Flying J on LH DEN-FRA-JNB. I know that LH uses the United Club(s) in DEN on Concourse B even though LH departs from Concourse A. What is "included" in these Clubs? Alcoholic drinks? AA gives a couple free premium drink tickets for international J and F pax, but basic alcoholic beverages are provided at no charge in the clubs - is it that same for United Clubs?
Does being 1K get me anything special? Any good benefits to be aware of as I transit FRA, or for when I'm returning on UA EZE-EWR-DEN?...
An issue of a status challenge 1K, is it may not show up for partner airlines. But it generally does showup on the BP.
Hope this trip wasn't the reason for the status challenge as you can only do that once every 5 years and it will not make a significant difference on LH operated flights.
At FRA an 1K will potentially have access to the SEN lounge over the Business Lounge
And you may have an additional bag allowance over the business class allowance
As for DEN, you will have access to the United Club -- there is only a domestic level club @ DEN. Some basic beer/wine will be free, not additional drink chits.
On the retrun EZE-EWR-DEN , 1K can preboard. At EWR, as a J passenger you will have Polaris Lounge access.
#429
Join Date: Jul 2011
Location: Los Angeles, CA
Posts: 423
I have a beginner question, hope this is the right forum. I have a bunch of UR points I can use for an upcoming LAX-LHR trip for a family of three. I noticed British charges a high surcharge on award tickets on the return leg whereas United doesn't; so I'm considering this as an option. For reward seats on UA, do I get the equivalent of basic economy where we can't choose our seats? I'm also going to get the UA credit card before the trip for checked bags so that shouldn't be an issue. If we do get the lowest fare class on award tickets, is there an option to then upgrade to standard economy or premium with cash?
(I've been dormant on the forum for several years now as I haven't really travelled since having a kid 5 years ago, and I'm completely out of the loop on points/miles usage.)
(I've been dormant on the forum for several years now as I haven't really travelled since having a kid 5 years ago, and I'm completely out of the loop on points/miles usage.)
Last edited by msc75; Apr 18, 2019 at 2:09 pm Reason: Added to comment
#430
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
I have a beginner question, hope this is the right forum. I have a bunch of UR points I can use for an upcoming LAX-LHR trip for a family of three. I noticed British charges a high surcharge on award tickets on the return leg whereas United doesn't; so I'm considering this as an option. For reward seats on UA, do I get the equivalent of basic economy where we can't choose our seats? ...
You will be standard / regular economy and there may be a cash offer at some point for PP (PremuimPlus/Premium Economy)
#431
Join Date: Dec 2009
Location: USA
Posts: 1,153
Would definitefly prefer EWR as I'm in NYC but when i was booking, only connecting through IAD was showing available for award redemption. Since booking, the schedule has changed twice but only in 5/10 min increments. Been hoping one of the changes would exceed 30 mins so I can get it changed to the direct EWR one instead but so far no luck.
#432
Join Date: May 2017
Posts: 24
I am thinking of booking a mileage run to Bangkok from Houston on ANA. I would like to maximize my United PQM miles, so do I book the ticket with United or ANA? Does United then base my PQM on my miles or fare cost? Thanks in advance for any information.
#433
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
Premier Qualifying Miles (PQM) are the same irrespective of ticket stock. Your award miles (RDM) may differ.
#434
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,428
PQD (PQ$) of course whole another animal if US based and don't spend a whole lot of $$$$ @:-)
#435
Join Date: Sep 2006
Location: Westchester county, NY
Programs: DL DM, MAR gold
Posts: 175
Purchased LGA-ORD-ASE-ORD-LGA and United changed to LGA-DEN-ASE-DEN-LGA. The night before our departure from Aspen, United cancelled our ASE-DEN segment. There were no good rebooking options, so we hired a car service to drive us at 6AM the four hours to Denver to our DEN-LGA flight. The agent said we will get reimbursed for the ASE-DEN segment but when I re-checked in the website says there would be no fare adjustment. I submitted a refund request. Any idea if a refund will go through or do I need to try other channels?