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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]

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Old Jan 6, 19, 4:25 am   -   Wikipost
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Last edit by: WineCountryUA
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Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and weíve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just canít find it or arenít sure where to look.

UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA

These are the two rules for this thread:
  1. Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
  2. Any member who can post a constructive, patient answer is welcome to reply.

Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.

Additional tools for members seeking information about MileagePlus:

United MileagePlus Master Wiki

"New" United Airlines Forum Glossary

Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
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Old Mar 6, 19, 2:27 pm
  #271  
 
Join Date: Aug 2015
Location: WAS/TYO
Programs: UA 1K, AA EXP, Hyatt Explorist, Bonvoy Gold, Hilton Gold, Global Entry
Posts: 278
I booked an itinerary including a LH flight through United.com, and recently saw a cash upgrade offer to PE on the LH segment on Lufthansa.com

Once I went ahead with the upgrade, the UA website is now giving me a warning

A modification has been made to your itinerary.

Please contact United Reservations to have your ticket reissued.
I called the 1K line, and the agent told me that she couldn't get the ticket back in sync because the upgrade was processed by Lufthansa, and that I'd have to check in at the airport (not online).

1) Can this really not be fixed before departure?
2) I have a UA segment before the LH flight -- If I can't OLCI, can I still select seats for that flight at T-24, or will I have to wait until I get to the airport?

TIA!
JMBResona is offline  
Old Mar 6, 19, 6:49 pm
  #272  
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.021MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite; WoH Dis
Posts: 49,331
Originally Posted by JMBResona View Post
Can this really not be fixed before departure?
Unknown. If it can be done, it has to be an agent, so you can try calling again. It might also clear itself up over time.
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mahasamatman is offline  
Old Mar 6, 19, 7:10 pm
  #273  
 
Join Date: Aug 2011
Posts: 185
Hello.

I booked an ANA flight through priceline.com

Houston->Tokyo->Sydney - spend a week in Sydney
Sydney -> Tokyo - spend a week in Tokyo
Tokyo -> Houston

The fare class is K.

I am more worried about PQM then PQD. Will I earn PQM? will I earn PQD? I cant quite figure out all the rules.

I have entered my united plus member info on ANA's website.

Ryan
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Old Mar 6, 19, 7:15 pm
  #274  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Gold 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 47,614
Originally Posted by the4aces View Post
Hello.

I booked an ANA flight through priceline.com

Houston->Tokyo->Sydney - spend a week in Sydney
Sydney -> Tokyo - spend a week in Tokyo
Tokyo -> Houston

The fare class is K.

I am more worried about PQM then PQD. Will I earn PQM? will I earn PQD? I cant quite figure out all the rules.

I have entered my united plus member info on ANA's website.

Ryan
Since this will not be on UA ticket stock, it will not earn PQD
However as an *A carrier, the flight can earn UA MP PQMs per ANA/NH earning on UA MP
K fare should earn 100% PQM on ANA/NH
WineCountryUA is offline  
Old Mar 6, 19, 8:23 pm
  #275  
 
Join Date: Aug 2015
Location: WAS/TYO
Programs: UA 1K, AA EXP, Hyatt Explorist, Bonvoy Gold, Hilton Gold, Global Entry
Posts: 278
Originally Posted by mahasamatman View Post
Unknown. If it can be done, it has to be an agent, so you can try calling again. It might also clear itself up over time.
So the issue persisted, and I wasn't able to check in online; but I was able to select seats, which was my main concern.

Although I did end up SDCing in the process, so I'll head to the airport with extra time for any ticketing issues.
JMBResona is offline  
Old Mar 8, 19, 4:31 am
  #276  
 
Join Date: Dec 2009
Location: IAD
Programs: UA Gold; Hilton Diamond; Global Entry; TSA Pre✓
Posts: 711
What kind of domestic "First" seat is on this flight?:

UA424 on 5/15
IAD-SFO
787-8

Looks like it's this one. Im debating whether to upgrade. Would these be lie flat business, but the older style?
https://www.seatguru.com/airlines/Un...ate=2019-05-15

If I upgrade, would I then have to pay more to choose a specific seat?
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Old Mar 8, 19, 4:50 am
  #277  
 
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,468
Originally Posted by FlyingHighlander View Post
What kind of domestic "First" seat is on this flight?:

UA424 on 5/15
IAD-SFO
787-8

Looks like it's this one. Im debating whether to upgrade. Would these be lie flat business, but the older style?
https://www.seatguru.com/airlines/Un...ate=2019-05-15

If I upgrade, would I then have to pay more to choose a specific seat?
Yes, it should be lie flat business seats. Older style (meaning not Polaris).

No, you don't have to pay any fee to choose your seat.
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StuckinITH is offline  
Old Mar 8, 19, 7:51 pm
  #278  
 
Join Date: Feb 2018
Location: BNE
Posts: 35
Where to credit tool

Rookie question about the where to credit tool - does it incorrectly display UA P class earnings on UA? From what I can understand on UA's website, P cost should credit at 150% (no?)

Eg from the tool - YVR-DEN-UA-P/DEN-IAH-UA-P/IAH-LIM-UA-P earns miles on...

United Airlines (UA) 0 miles Air New Zealand (NZ) 0 miles

For that matter, is NZ crediting incorrect too?

Thanks!
Xaroco is offline  
Old Mar 8, 19, 9:09 pm
  #279  
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.021MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite; WoH Dis
Posts: 49,331
Originally Posted by Xaroco View Post
Rookie question about the where to credit tool - does it incorrectly display UA P class earnings on UA?
If it's showing zero, it's wrong. Third-party tools like wheretocredit.com are frequently out of date.
mahasamatman is offline  
Old Mar 8, 19, 10:06 pm
  #280  
 
Join Date: Nov 2014
Location: MSP
Programs: UA 1K, DL PM, WN, Global Entry; +others wherever miles/points are found
Posts: 9,943
Originally Posted by Xaroco View Post
Rookie question about the where to credit tool - does it incorrectly display UA P class earnings on UA? From what I can understand on UA's website, P cost should credit at 150% (no?)

Eg from the tool - YVR-DEN-UA-P/DEN-IAH-UA-P/IAH-LIM-UA-P earns miles on...

United Airlines (UA) 0 miles Air New Zealand (NZ) 0 miles

For that matter, is NZ crediting incorrect too?

Thanks!
RDM or PQM on UA? If RDM, it's a multiple of the fare.
findark is offline  
Old Mar 9, 19, 9:11 pm
  #281  
 
Join Date: Mar 2019
Posts: 8
A possibly stupid question, but...

I was trying to book a flight on united.com using awards miles. During the process, three different awards classifications appeared on the screen next the flight options:

A. Economy (lowest award)
B. First Saver Award
C. First Everyday Award

For all of the possible flights (and there were dozens), mileage amounts for both A and C were presented (with A being roughly 1/4 the miles needed for booking compared to C), but B was "unavailable" for all of the flights.

My question--is there any substantive difference (other than the miles required for booking) for the passenger between A and C? For instance, are the same seats available for both classifications? Are than any differences in carry-on baggage privileges between the two classifications? (Etc.) In other words, is there any reason NOT to book a ticket using "Economy Awards" miles?

I checked everywhere on United website and found absolutely no reference explaining what Economy Awards means? (First Saver and First Everyday were described.)

Thanks for any assistance.
KML29 is offline  
Old Mar 9, 19, 9:50 pm
  #282  
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Originally Posted by KML29 View Post
My question--is there any substantive difference (other than the miles required for booking) for the passenger between A and C? For instance, are the same seats available for both classifications? Are than any differences in carry-on baggage privileges between the two classifications? (Etc.) In other words, is there any reason NOT to book a ticket using "Economy Awards" miles?
Welcome to FlyerTalk!


Economy and First are classes of service. If you book the Economy award, you get a seat in economy class. If you book the First Saver (difficult to find, as you're seeing) or First Everyday award, you get a seat in first class.

You will be able to carry one full-size bag and one personal item in either case. First class also includes a free checked luggage allowance; economy does not.
jsloan is online now  
Old Mar 9, 19, 9:55 pm
  #283  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Gold 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 47,614
Welcome to FT!, KML29
Originally Posted by KML29 View Post
...:

A. Economy (lowest award)
B. First Saver Award
C. First Everyday Award

For all of the possible flights (and there were dozens), mileage amounts for both A and C were presented (with A being roughly 1/4 the miles needed for booking compared to C), but B was "unavailable" for all of the flights.

My question--is there any substantive difference (other than the miles required for booking) for the passenger between A and C? For instance, are the same seats available for both classifications? Are than any differences in carry-on baggage privileges between the two classifications? (Etc.) In other words, is there any reason NOT to book a ticket using "Economy Awards" miles?..
UA offers two kinds of Awards
-- Saver, with the lowest mileage requirement but limited inventory
-- Everyday -- higher mileage requirement but greater inventory availability
and
UA has three cabins
-- Economy
-- PremiumPlus (new and only available on some routes - none domestic) -- improved seat over economy
-- First (domestic) / Business (long haul international & special domestic routes) -- Best seats on the aircraft, improved food, larger baggage allow

When looking at awards -- the Economy column is the best available mileage (save or everyday) available for the economy cabin
The First Saver column reports if a Saver award is available for the Domestic First cabin
The First Everyday column reports if an Everyday award is available for the Domestic First cabin

The seats /cabin/benefits for First Saver / First Everyday are identical
Economy is significantly different from First -- so yes there is a reason for the mileage different and there are reasons for choosing one or the other.
For domestic routes economy has no baggage allowance or food
The carry on allowance is the same for any seat on the place when booking awards.

Last edited by WineCountryUA; Mar 9, 19 at 10:01 pm
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Old Mar 10, 19, 12:45 am
  #284  
 
Join Date: Sep 2014
Posts: 1,664
It's confusing maybe because "Economy" refers to a class of service (coach / main cabin) whereas "Saver" refers to ticket price (it's cheaper than the "everyday" standard price). In a normal non-airline conversation "economy" and "saver" might be seen as synonyms.

It's further confusing because Economy saver and Economy everyday are reported in one column while they split out the two First price points into separate columns.
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threeoh is online now  
Old Mar 10, 19, 6:56 am
  #285  
 
Join Date: Mar 2011
Location: Canada
Programs: UA 1K, Marriott Bonvoy PLAT, Fairmont PLAT, Priority Pass
Posts: 3,017
BE questions

My year will wrap with 2 basic economy int'l fares on AC & TAP. The fine print on the AC tix. says no AP miles but MP is another story! Its an L class fare which appears to accumulate PQM/PQS. Is this correct?
The TAP tix. is another story. Its O class, which appears to accumulate 0 MP miles:
https://www.united.com/ual/en/us/fly...-portugal.html
Also, the fine print on both reservations says no advance seat selection and no checked bag. Is this correct? i.e. why doesn't my G * status override?
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