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United App: discussion, bugs, ... (Android , IOS, ...) {Archive}

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United App: discussion, bugs, ... (Android , IOS, ...) {Archive}

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Old Jan 24, 2019, 2:04 pm
  #256  
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Originally Posted by jimdarcy
Is this functionality available in the new app...



That’s from the find a reservation screen, not the screen you get when
you’ve just completed check in. Totally different thing. Or, do, I need to go that screen I seldom have any need to go to each time before checking In?
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Old Jan 24, 2019, 2:07 pm
  #257  
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I just got the update. Immediately missing those shortcuts across the top. It seems I now need to access a menu to see flight status or my reservations, which are the two things I do most otfen. Yes, many menus were confusing, but I’m going to mess those shortcuts.
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Old Jan 24, 2019, 2:11 pm
  #258  
 
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Originally Posted by raehl311
I don't feel this way at all. The United app had buttons on the home screen, a drop-down menu in the upper right, another drop-down menu in the upper left, sometimes with items that had the exact same name but did different things.

Now the important stuff is right on the bottom row....

Just to make SURE you have to go past the advertising to get to it!
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Old Jan 24, 2019, 2:13 pm
  #259  
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Has anyone figured out how to remove flights in the “My flights” tab of the Flight Status screen? I was looking up a bunch of flight statuses and then enabled notifications on them but then I turned off the notifications and the flight still stays there without a way to remove them from the “My flights” tab. I have like 10 flights there now when I’m only actually flying 1 flight.

P.S. I regret upgrading to the new app. I should have known better that there would be issues like this. Now I am trying to figure out how to revert to the older version.
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Old Jan 24, 2019, 2:18 pm
  #260  
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Originally Posted by narvik
Just to make SURE you have to go past the advertising to get to it!
I missed that the important stuff was on the bottom since it was all grayed out. But it took up no more
room at the top where we’re used to seeing it. This is an example of change for change sake. I’ll get used to it but it’s just moving stuff around the screen.

Last edited by milepig; Jan 24, 2019 at 2:24 pm
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Old Jan 24, 2019, 2:26 pm
  #261  
 
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Originally Posted by raehl311
Now the important stuff is right on the bottom row, and if it's not there there's one drop down in the upper-left.
Originally Posted by narvik
Just to make SURE you have to go past the advertising to get to it!
You don't. The bottom row is pinned to the bottom of the window. It's always visible.
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Old Jan 24, 2019, 2:27 pm
  #262  
 
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anyway to get rid of the credit card ad since I am CDN and can't get the card even if I wanted it
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Old Jan 24, 2019, 2:32 pm
  #263  
 
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Originally Posted by jayzala
Has anyone figured out how to remove flights in the “My flights” tab of the Flight Status screen? I was looking up a bunch of flight statuses and then enabled notifications on them but then I turned off the notifications and the flight still stays there without a way to remove them from the “My flights” tab. I have like 10 flights there now when I’m only actually flying 1 flight.
If it works the same as it did in the old app, long-tap a flight. A dialog should pop up offering to delete it.
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Old Jan 24, 2019, 2:38 pm
  #264  
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Originally Posted by ajGoes
If it works the same as it did in the old app, long-tap a flight. A dialog should pop up offering to delete it.
I need to remove a flight in the panel in the screenshot I attached.

I long tapped but it didn’t do anything.
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Old Jan 24, 2019, 2:42 pm
  #265  
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Originally Posted by raehl311
...

Not sure why that matters? The UA Club card gets you into lounges that accept a UA club card. You get admittance to *A lounges with status, which is on your Mileage Plus card. There are *A lounges you can't get into with a Club card and (I'm pretty sure) vice versa.
Originally Posted by raehl311
Right, except a United Club card SHOULD NOT have a *G logo on it, and the elite card in the app does, so, no problem.

For example, *G gets you access to Lufthansa Senator lounges, but a United Club card does not.

So putting the *G logo on a United club card doesn't make sense. It's not a problem or bug, it just shouldn't be there.
The United Club membership certainly does get you into *A partner business lounges, clearly stated by *A but requires the *A Logo (not the *G logo which is different)
Paid Lounge Membership Customers

As holder of an eligible Paid Lounge Membership, you have access to any Star Alliance member airline’s Business Class Lounge* at the airport where your flight departs. Eligible paid memberships are United Club and Air Canada Maple Leaf Club – Worldwide.You will need to show your boarding pass for a Star Alliance member airline operated flight together with your valid paid lounge membership card, displaying the Star Alliance Lounge Logo.
Hence the need to add the *A logo on the UC member card, as it was in the previous app.
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Old Jan 24, 2019, 2:46 pm
  #266  
 
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Originally Posted by jayzala
I need to remove a flight in the panel in the screenshot I attached.

I long tapped but it didn’t do anything.
Thanks for posting. I searched for a flight, then enabled notifications for it. Neither the long tap nor opening the result and disabling notifications removed it from the list, so I think you've found a bug.
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Old Jan 24, 2019, 3:48 pm
  #267  
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Quite likely not app related, but the various Express updates seem even more out of sycn that unusual. I’m at LAX waiting a flight to SEA which had a gate Change back and forth and now a delay due to a late departure out of COS. The delay changed from 34 minutes to 8. With an , arrival now scheduled for 3:04, the app now shows we board at 2:47. Changes are seeming
to take maybe 10 minutes to propagate to the app.

Update: the app just changed to a 2:55 boarding time, 10 or so minutes after it changed in other places. Still unlikely since the bird is still in he air at 2:50, but everything is synched again.

Last edited by milepig; Jan 24, 2019 at 3:56 pm
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Old Jan 24, 2019, 4:17 pm
  #268  
 
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Originally Posted by milepig


I missed that the important stuff was on the bottom since it was all grayed out. But it took up no more
room at the top where we’re used to seeing it. This is an example of change for change sake. I’ll get used to it but it’s just moving stuff around the screen.
It's change for the sake that my thumb is short and does not reach to the top of my S9... allowing me to navigate with one hand.

Originally Posted by WineCountryUA
The United Club membership certainly does get you into *A partner business lounges, clearly stated by *A but requires the *A Logo (not the *G logo which is different)


Hence the need to add the *A logo on the UC member card, as it was in the previous app.
Gotcha, I did not realize the *A logo was the important part of that. Given that there's only 2 cards (United and Maple Leaf), I would figure lounge dragons would just know what they were. So agree, the *A logo should be there... but not *G.

Originally Posted by milepig
Quite likely not app related, but the various Express updates seem even more out of sycn that unusual. I’m at LAX waiting a flight to SEA which had a gate Change back and forth and now a delay due to a late departure out of COS. The delay changed from 34 minutes to 8. With an , arrival now scheduled for 3:04, the app now shows we board at 2:47. Changes are seeming
to take maybe 10 minutes to propagate to the app.

Update: the app just changed to a 2:55 boarding time, 10 or so minutes after it changed in other places. Still unlikely since the bird is still in he air at 2:50, but everything is synched again.
I have never found United to be particularly great at keeping all of their channels in sync... information seems to get to some channels faster than others and it is not consistent at all where you might find the latest information. (Well, other than the GA.)
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Old Jan 24, 2019, 4:22 pm
  #269  
 
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Originally Posted by ajGoes
Thanks for posting. I searched for a flight, then enabled notifications for it. Neither the long tap nor opening the result and disabling notifications removed it from the list, so I think you've found a bug.
I've reported this in the Feedback.
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Old Jan 24, 2019, 4:45 pm
  #270  
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Originally Posted by raehl311
It's change for the sake that my thumb is short and does not reach to the top of my S9... allowing me to navigate with one hand.



Gotcha, I did not realize the *A logo was the important part of that. Given that there's only 2 cards (United and Maple Leaf), I would figure lounge dragons would just know what they were. So agree, the *A logo should be there... but not *G.



I have never found United to be particularly great at keeping all of their channels in sync... information seems to get to some channels faster than others and it is not consistent at all where you might find the latest information. (Well, other than the GA.)
Actually, the lounge agents are even better and if you catch a home during irrops they’ll tell you which flight is most likely to leave first. Some on them are angels.
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