United App: discussion, bugs, ... (Android , IOS, ...) {Archive}
#241
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,321
#242
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
Now the important stuff is right on the bottom row, and if it's not there there's one drop down in the upper-left.
When you have a list of trips, it is a lot easier to read when all items are the same number of characters, aka airport codes. When you use full English words, things no longer align anymore and it's more work to find what you're looking for when scrolling down the list.
i hate how you can't scroll/swipe right to go back to the previous page / close an open screen.
seriously!??!?! LOL. #firstworldproblems
seriously!??!?! LOL. #firstworldproblems
I agree. A simple workaround in recent Android versions is to use the Zoom feature. You have to enable magnification. With that done, a triple tap enlarges the card to a very legible width on my Pixel 2XL. Another triple tap un-zooms the screen.
My only current complaints:
- The "Upcoming Flight" widget on the main page when you're within 2 days should, in addition to "Trip Details", have a button to straight to "Manage REservarion".
- When looking at past trips, the trips are listed by origin and end of the first segment, not the ultimate destination. So all of my "EAU-ORD-(wherever)" flights are listed as "Eau Claire-Chicago". But given how little I'd use that page, and it didn't exist at all in the app before, meh.
Other nice adds I noticed:
- The "Contact Us" page breaks out numbers for different things and they are status-based.
- You can change how long it takes before you have to re-enter your Mileage Plus password to book with miles / look at your account. (Would be nice if I could choose 'never', or anything greater than 60 minutes, I've got all sorts of other security on my phone, don't need it in the app too.)
- You can check bag fees for flights
Last edited by raehl311; Jan 24, 2019 at 12:25 pm
#243
FlyerTalk Evangelist
Join Date: Mar 2012
Posts: 19,502
Why not? I have all “auto updates” turned off for my iPad. Home internet is satellite-based with monthly data caps on “high speed”. I prefer to manage my large downloads during the 2-8 am “bonus” period, which means no automatic downloads.
#244
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
I was hoping the seat map might have regained the landscape-mode view it lost a couple of years ago. Can't say I'm bitterly disappointed, but this is another area where it'd be nice to have the option available.
#245
Join Date: Sep 2014
Posts: 553
I actually like the new app so far. Definitely easier navigation - more items were buried in the hamburger menu before. The bar at the bottom allows for more direct access.
I am not traveling on UA for a few weeks, but will be interesting to see how the functionality differs then.
One other thing I noticed: both in the "Contact Us" section and when viewing the back of your status card, you can now tap the phone numbers to call. When viewing the card in the past, I recall you had to remember the number and dial it by hand, so that's a nice enhancement.
I am not traveling on UA for a few weeks, but will be interesting to see how the functionality differs then.
One other thing I noticed: both in the "Contact Us" section and when viewing the back of your status card, you can now tap the phone numbers to call. When viewing the card in the past, I recall you had to remember the number and dial it by hand, so that's a nice enhancement.
#246
Join Date: Jul 2010
Posts: 1,224
My point was more this - please update your apps and don't hold out on updates forever because you fear new changes and issues with app updates. As we've seen here with United, the app update wasn't as bad as everyone initially thought and I'm sure United wants people to update so they can deprecate older backends/services (my guess)
#247
FlyerTalk Evangelist
Join Date: Mar 2012
Posts: 19,502
Because generally, updates include important bug fixes and things that app developers want all users to consume - and it also allows developers to deprecate older features or services that they do not want consumers to use anymore
My point was more this - please update your apps and don't hold out on updates forever because you fear new changes and issues with app updates. As we've seen here with United, the app update wasn't as bad as everyone initially thought and I'm sure United wants people to update so they can deprecate older backends/services (my guess)
My point was more this - please update your apps and don't hold out on updates forever because you fear new changes and issues with app updates. As we've seen here with United, the app update wasn't as bad as everyone initially thought and I'm sure United wants people to update so they can deprecate older backends/services (my guess)
#248
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
Then they either need to optimize their code to prevent bloatware or compensate me for wasted bandwidth. I’ve too often downloaded a 100+ Mb “update” the day it was released only to be notified 1-2 days later that another 100+ Mb “update” is available to fix the bugs that came with the penultimate version. Apparently no one does “patches” anymore.
#249
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
THe App isn’t yet showing up in the store for me. I’m on 2.1.67
Is there now a way to send your BP to the Wallet from the checki I’m completed screen instead of having to go around the block twice?
Is there now a way to send your BP to the Wallet from the checki I’m completed screen instead of having to go around the block twice?
#250
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, Marriott Titanium, Hyatt Explorist
Posts: 1,921
I'm not sure how the new flow works yet, as I have yet to fly using the new app. Presumably it's similar, as the new app mainly appears to be a visual/theme upgrade.
"Meet the new app; same as the old app."
#251
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,340
Does anyone know as yet if it automatically notifies you of any activity on the flight rather than having to set "push notifications" for flights?
#252
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
I'm not sure what you mean about "go around the block twice" -- under the old interface, as part of the check-in process, there was a "view boarding pass" option where the "Add to Wallet" prompt appeared. After that, you could hit the back button or swipe left and then scroll down to tap "Return to home screen" or something along those lines.
I'm not sure how the new flow works yet, as I have yet to fly using the new app. Presumably it's similar, as the new app mainly appears to be a visual/theme upgrade.
"Meet the new app; same as the old app."
I'm not sure how the new flow works yet, as I have yet to fly using the new app. Presumably it's similar, as the new app mainly appears to be a visual/theme upgrade.
"Meet the new app; same as the old app."
#253
Join Date: Dec 2015
Location: ORD
Programs: UA 1K, Marriott Ambassador, AA Platinum, Avis Pres Club, Hertz Pres Circle
Posts: 564
Find/add reservation
Is this functionality available in the new app...
#254
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
These comments tell me UA did a really good job of enhancing the app. The new menu structure is significantly different, but it's so well implemented that users don't notice the change.
#255
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
For example, *G gets you access to Lufthansa Senator lounges, but a United Club card does not.
So putting the *G logo on a United club card doesn't make sense. It's not a problem or bug, it just shouldn't be there.
Last edited by raehl311; Jan 24, 2019 at 1:47 pm