Mar 31, 19, 12:52 am
Last edit by: WineCountryUA
List common bugs/issues here:
- I still can't figure out how to delete flights in the "Flight Status" tab. You can add flights by toggling the "Push Notifications" on the Flight Status Details page. But then you can't remove flights on the "Flight Status" tab. [EDIT: Looks like this is now fixed as of the September release]
Prior major release:Functionality issues/questions with "New" (Fall 2015) United.com
- I still can't figure out how to delete flights in the "Flight Status" tab. You can add flights by toggling the "Push Notifications" on the Flight Status Details page. But then you can't remove flights on the "Flight Status" tab. [EDIT: Looks like this is now fixed as of the September release]
Prior major release:Functionality issues/questions with "New" (Fall 2015) United.com
Redesigned United App: discussion, bugs, ...
Jan 3, 19, 1:08 am
#1
Original Poster
Join Date: Jul 2010
Location: ORD
Programs: United 1K, Marriott Platinum Premier
Posts: 112
Redesigned United App: discussion, bugs, ...
ICYMI:
https://exclusives.mileageplus.com/L...ned-United-app
Looks like they are teaming up with The Points Guy, and allowing a small group of folks to see the new app, and meet an executive from United.
I've used the AA, and Delta App, and I feel like the United App is the best out there. I hope this new redesign does not take away any functionality.
Any FT'ers in NYC going to this and can report back to the broader group on what the new app is like?
https://exclusives.mileageplus.com/L...ned-United-app
Looks like they are teaming up with The Points Guy, and allowing a small group of folks to see the new app, and meet an executive from United.
I've used the AA, and Delta App, and I feel like the United App is the best out there. I hope this new redesign does not take away any functionality.
Any FT'ers in NYC going to this and can report back to the broader group on what the new app is like?
Jan 3, 19, 2:19 am
#3
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA GS 2MM, AA P 2MM, DL PM, US P, VS G, SPG LT P, HH D, HYATT P, PC P, AVIS PC, HERTZ PLAT
Posts: 970
Jan 3, 19, 2:36 am
#4
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Blair and Brown's Broken Britain
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,125
I respectfully disagree. It is simple and easy to use with no bloat as of today. I have not had one performance issue with it, or any reason to suspect so. It does what it says on the tin for me and compared to other airline apps, afaiac, it is one of the best out there. I suspect it will become a selling aid with all sorts of intrusions and new permissions required.
Jan 3, 19, 2:41 am
#5
Join Date: Jul 2012
Posts: 1,110
I'm not the kind of guy to resist change solely because it's change, and I welcome any "redesign", but not at the cost of functionality. The UA app is the best airline-owned app right now, let's keep it that way.
Jan 3, 19, 3:22 am
#7
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Blair and Brown's Broken Britain
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,125
And if she was the CDO that presided over that redesign, I dread to think what awaits us as we move from something that is functional to something that is "down with the kids".
Jan 3, 19, 4:19 am
#9
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,026
For many of the old timers, hope this is not the repeat of United Connection software all over again!
Lets hope this is a change we will like for a change.
United Connection Software
Lets hope this is a change we will like for a change.
United Connection Software
Jan 3, 19, 5:20 am
#12
Join Date: Aug 2004
Programs: Continental OnePass
Posts: 848
I'm prepared to be surprised, but given how much of a mess the new website is, I don't have much hope for a redesigned app. The current app is almost perfect, a few minor tweaks would improve it, but it doesn't need much.
Jan 3, 19, 5:22 am
#13
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Blair and Brown's Broken Britain
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,125
It will be "interactive and immersive" I am sure ! I think we can probably predict the other corp BS that gets spewed up at the event.
Jan 3, 19, 5:47 am
#14
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 8,823
I like the app just the way it is right now. The only big piece that had been missing - seeing fare buckets in searches - is now available. Why fix what is not broken?
Jan 3, 19, 5:54 am
#15
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,724
I hope we don't lost functionality, for sure. Agree its the best out there now. Not the kind of guy who wants a new look substituting for a lack of functionality. But...
I think it needs a visual update, and there's lots of ways it could improve. For example:
- Why is there 3 different 'flight status' links, which have two different modules (the top tab goes for current reservations...I know, but why does it need something separate...that can be easily combined).
- It's ultra slow much of the time to access basically anything - that needs to improve
- Why is there no prominent link for weather waiver info when there is one (especially when its clear they can put customized stuff on the home page, given they currently have my mile play promo goal, and have cc bonus info).
- Why is half the home page (between top tabs and the yellow banner with status and balance info) basically wasted, blank space - can't this be used for other relevant info. (link to current day BP, destination weather info, flight status highlight card for next flight, etc.).
So I get the argument about not losing functionality. But IMO, it needs to be modernized.
I think it needs a visual update, and there's lots of ways it could improve. For example:
- Why is there 3 different 'flight status' links, which have two different modules (the top tab goes for current reservations...I know, but why does it need something separate...that can be easily combined).
- It's ultra slow much of the time to access basically anything - that needs to improve
- Why is there no prominent link for weather waiver info when there is one (especially when its clear they can put customized stuff on the home page, given they currently have my mile play promo goal, and have cc bonus info).
- Why is half the home page (between top tabs and the yellow banner with status and balance info) basically wasted, blank space - can't this be used for other relevant info. (link to current day BP, destination weather info, flight status highlight card for next flight, etc.).
So I get the argument about not losing functionality. But IMO, it needs to be modernized.
