Arrogant and humiliating FA service in domestic First.
Dec 21, 2018, 3:42 am
#61
FlyerTalk Evangelist
Join Date: May 2012
Location: Sydney Australia
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Posts: 14,222
Dec 21, 2018, 3:49 am
#62
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 2,305
Really wonderful person, super sweet and very hard worker. But if I judged her because she called me Papi, I’d have thought the total opposite.
I can see how a little of that Bronx attitude could turn someone off if they don’t understand it. Papi especially can be used as a term of endearment. But it wasn’t mean or bad at all - just playful. Attitudes are a two way street ......
Dec 21, 2018, 4:14 am
#63
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,582
Latinos LOVE calling people "Papi" and "Mami" as a term of endearment. It could be a relative, significant other, or friend. Mami and Papi means in English, mom and dad. However, we do NOT say it in that context. When we call someone "Papi" or "Mami" who isn't our parents, it is a substitute for "sweetie" or "babe". We may say "Mamita" or "Papito" as well. It sounds sexier than the usual hun, love, or babycakes. Rest assure these words will make your partner melt and others feel special when you refer to them as such. Gosh,
Question - do really think that if started referring to female FAs as "honey," "babe" or "sugar," I wouldn't be criticzed? Sorry, but I don't regard a total stranger refering to me as her "sweetie" as appropriate in the workplace. YMMV, of course.
Last edited by halls120; Dec 21, 2018 at 4:20 am
Dec 21, 2018, 5:40 am
#64
Join Date: Nov 2017
Posts: 3,359
Safe Travels,
James
Dec 21, 2018, 6:08 am
#65
Join Date: Mar 2017
Programs: Does Non Rev count?
Posts: 588
I have a different point of view now that I travel less in regards to how they treat different tiers. I'm just as loyal as a 1k member, even though I travel less. They seem to treat 1k and GS like they are god or something. All but a few legs that weren't available, I gave UA premium class. Not only that, I have spent over $25k in trips this year with them if we combine my total spending as a family (wife and 2 kids). This is another place where airlines fail to track, family spending.
Dec 21, 2018, 6:35 am
#66
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
Maybe not rude, but definitely one I wouldn't mind not having again. I boarded plane and had barely made it, just came form work. I really didn't look like someone who should be on the plane, much less business class. I turned to head forward and she grabbed my boarding pass and about 4 rows into economy she looked and saw I was in business and then had to turn around and show me my seat.
I had spare clothes and planned to shower in HKG as i had been working all night and as I said i barely made the plane - I wasn't filthy dirty, but I did have work boots, jeans and a T-shirt on and probably smelled like oil. At the end of the day we have to fly and get from A to B just like the guys in suits. I would love to get on the plane in a suit and tie, but it just isn't always feasible.
Maybe not rude, but condescending for sure.
Dec 21, 2018, 7:57 am
#67
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Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak
Posts: 27,597
AA once didn’t have the meals we had ordered online before the flight
HA has charged us for Y snack box when my child didn’t want the F meal
I don’t fly much but every F will occasionally have minor flaws. Rude FAs are always inexcusable. I hope that UA responds to OP’s letter, even if it’s just 500 miles.
HA has charged us for Y snack box when my child didn’t want the F meal
I don’t fly much but every F will occasionally have minor flaws. Rude FAs are always inexcusable. I hope that UA responds to OP’s letter, even if it’s just 500 miles.
Dec 21, 2018, 8:43 am
#70
Suspended
Join Date: Dec 2013
Posts: 1,271
Why is it that referring to someone as 'Papa' is not acceptable but referring to 'me and my wife' repeatedly is? I was taught that when speaking of yourself and someone else, you always put the other person first out of respect. So it is, 'my wife and I'.
When someone puts 'me' first, anything that follows after that doesn't make much difference to my opinion. Here is my hypothetical response by the FA.
'This fat slob came down the aisle ahead of his wife; shoved his bag into the overhead and then sat down with his nose in his smartphone checking his Facebook page while his diminutive wife struggled to get her bag into the overhead. I decided then and there, what treatment he would receive from me.'
Complaint posts always provide only one side of a story and funnily enough, they always indicate it was the other side that was at fault. I've yet to see a post where someone writes, 'I acted like a jerk and the FA acted accordingly.'
I am not saying that is in fact what happened with the OP, his story may be 100% factual. But the fact is that I don't know if that is the case or not.
When someone puts 'me' first, anything that follows after that doesn't make much difference to my opinion. Here is my hypothetical response by the FA.
'This fat slob came down the aisle ahead of his wife; shoved his bag into the overhead and then sat down with his nose in his smartphone checking his Facebook page while his diminutive wife struggled to get her bag into the overhead. I decided then and there, what treatment he would receive from me.'
Complaint posts always provide only one side of a story and funnily enough, they always indicate it was the other side that was at fault. I've yet to see a post where someone writes, 'I acted like a jerk and the FA acted accordingly.'
I am not saying that is in fact what happened with the OP, his story may be 100% factual. But the fact is that I don't know if that is the case or not.
Last edited by WineCountryUA; Dec 22, 2018 at 11:48 am Reason: discuss the issue, not the poster(s)
Dec 21, 2018, 9:35 am
#71
Join Date: Jan 2004
Location: New York NY
Programs: UA Gold, CO Plat, CO Million Miler
Posts: 2,617
And 'I' is a subject, "me" is an object....so as you said, it should be "my wife and I," but never "me.
Dec 21, 2018, 9:51 am
#73
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808
Why is it that referring to someone as 'Papa' is not acceptable but referring to 'me and my wife' repeatedly is? I was taught that when speaking of yourself and someone else, you always put the other person first out of respect. So it is, 'my wife and I'.
When someone puts 'me' first, anything that follows after that doesn't make much difference to my opinion. Here is my hypothetical response by the FA.
'This fat slob came down the aisle ahead of his wife; shoved his bag into the overhead and then sat down with his nose in his smartphone checking his Facebook page while his diminutive wife struggled to get her bag into the overhead. I decided then and there, what treatment he would receive from me.'
Complaint posts always provide only one side of a story and funnily enough, they always indicate it was the other side that was at fault. I've yet to see a post where someone writes, 'I acted like a jerk and the FA acted accordingly.'
I am not saying that is in fact what happened with the OP, his story may be 100% factual. But the fact is that I don't know if that is the case or not.
When someone puts 'me' first, anything that follows after that doesn't make much difference to my opinion. Here is my hypothetical response by the FA.
'This fat slob came down the aisle ahead of his wife; shoved his bag into the overhead and then sat down with his nose in his smartphone checking his Facebook page while his diminutive wife struggled to get her bag into the overhead. I decided then and there, what treatment he would receive from me.'
Complaint posts always provide only one side of a story and funnily enough, they always indicate it was the other side that was at fault. I've yet to see a post where someone writes, 'I acted like a jerk and the FA acted accordingly.'
I am not saying that is in fact what happened with the OP, his story may be 100% factual. But the fact is that I don't know if that is the case or not.
Last edited by WineCountryUA; Dec 22, 2018 at 11:49 am Reason: quote updated to reflect Moderator
Dec 21, 2018, 10:03 am
#75
Original Poster
Join Date: May 2007
Posts: 523
So here is my summary:
1) So the mama papa thing... Just a little weird, but doesn't bother me.
2) When I asked for more croissant. I don't mind that they ran out, but a response such as: "Sorry sir, we ran out" or "Sorry sir, we ran out. Could I try to get something for you in the back? Maybe a cheese box?" instead of the "this is not a buffet" crap comment. Or even the stupid comment, followed by ... "can I see if I have something else???"
3) Don't come bother me with comments to make her feel good, like: "I did you a favor to get you sandwich from the back"
4) Don't devalue my status or my business because I don't fly as much. I still give you some good amount of money. Not only me, but my family of 4!
1) So the mama papa thing... Just a little weird, but doesn't bother me.
2) When I asked for more croissant. I don't mind that they ran out, but a response such as: "Sorry sir, we ran out" or "Sorry sir, we ran out. Could I try to get something for you in the back? Maybe a cheese box?" instead of the "this is not a buffet" crap comment. Or even the stupid comment, followed by ... "can I see if I have something else???"
3) Don't come bother me with comments to make her feel good, like: "I did you a favor to get you sandwich from the back"
4) Don't devalue my status or my business because I don't fly as much. I still give you some good amount of money. Not only me, but my family of 4!