Dec 18, 2018, 12:00 pm
Last edit by: Counsellor
Let's use this thread to report actual delivery of the packets and comments about the kit contents.
Please no "nothing yet" posts , at least until we get to 31 Jan 2019, when that may mean there is an issue. UA just states you should get the kit in January.
In the past, UA has used mystatus.united.com to report shipment status of the kits.
Not confirmed yet, the link on mystatus.united.com for requesting luggage tags suggests there may be no physical Silver or Gold membership kits for 2019. Appears confirmed no Gold / Silver cards are requestable
Also new this year is the "welcome letter" on mystatus.united.com
Past years
2018 Premier Kits are Shipping - Have you received yours?
Have you received you 2017 Premier Kit-Post when you qualified and have received it
Receipt of 2016 MileagePlus Elite Card/Packets
Receipt of 2015 MileagePlus Elite Card/Packets
Receipt of 2014 MileagePlus Elite Card/Packets
Please no "nothing yet" posts , at least until we get to 31 Jan 2019, when that may mean there is an issue. UA just states you should get the kit in January.
In the past, UA has used mystatus.united.com to report shipment status of the kits.
Not confirmed yet, the link on mystatus.united.com for requesting luggage tags suggests there may be no physical Silver or Gold membership kits for 2019. Appears confirmed no Gold / Silver cards are requestable
Also new this year is the "welcome letter" on mystatus.united.com
Past years
2018 Premier Kits are Shipping - Have you received yours?
Have you received you 2017 Premier Kit-Post when you qualified and have received it
Receipt of 2016 MileagePlus Elite Card/Packets
Receipt of 2015 MileagePlus Elite Card/Packets
Receipt of 2014 MileagePlus Elite Card/Packets
2019 Premier Kit discussion - contents, pictures, actual delivery, ....
Dec 21, 2018, 9:57 am
#18
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,016
As digital technology progresses and is accepted/implemented, the actual possession and use of physical cards will eventually seem a bit "Air Bhutan", as you put it.
Dec 21, 2018, 10:45 am
#19
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Anyone know what email to use to request a real plastic member card these days?
Have not seen one for years and printing out one on copy paper, as UA website unhelpfully suggests, seems a bit Air Bhutan, to me anyway.
Just had an issue getting into Asian Lounge her in Seoul as our next flight is Ethiopian Air in Biz to Addis Ababa (Star Partner) but Asiana can't see their systems they say, and cannot issue boarding passes.
Asiana in Sydney could not that either which was odd but they could and did check bags thru to ADD. Go figger.
Anyway, is there an EMAIL address likely to actually generate a hard plastic card these days?
Thanks in advance!
Have not seen one for years and printing out one on copy paper, as UA website unhelpfully suggests, seems a bit Air Bhutan, to me anyway.
Just had an issue getting into Asian Lounge her in Seoul as our next flight is Ethiopian Air in Biz to Addis Ababa (Star Partner) but Asiana can't see their systems they say, and cannot issue boarding passes.
Asiana in Sydney could not that either which was odd but they could and did check bags thru to ADD. Go figger.
Anyway, is there an EMAIL address likely to actually generate a hard plastic card these days?
Thanks in advance!
I don't know what the cut-off level will be for 2019. But, if you are Gold, write with a compelling enough reason to obtain one.
Dec 21, 2018, 12:30 pm
#20
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
When I first qualified for *G at the end of 2017, I never got a "welcome kit" so I corresponded with MP several times, verifying my mailing address (in Thailand) repeatedly. Finally, I got a package from MP. They sent me a plastic MP card. LOL Never did get the welcome kit. So, they *can* send a card to MP Gold if they want to.
Dec 21, 2018, 2:41 pm
#21
Join Date: Mar 2012
Location: Boulder
Programs: AA Plat, CX Silver
Posts: 2,361
I once met an LH gate agent who was shocked to learn UA doesn't issue physical cards to all members. I was asking her to add my MP# to an LH reservation when she asked for my card.
I have my MP# memorized and since I'm not >*G the card would honestly be useless anyways.
I have my MP# memorized and since I'm not >*G the card would honestly be useless anyways.
Dec 22, 2018, 6:31 am
#22
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
WHAT email address does anyone suggest to use?
No free 800 numbers from here, and to spend 15 mins on phone on my dime, on such a routine request does not appeal.
Battled for 15 mins yesterday in Korea to access Asiana Lounge, on Valid Star Biz tickets on * partner Ethiopia Air, that Asiana could not "see" and do not need the agro.
Dec 22, 2018, 6:38 am
#23
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,915
Anyone gotten their 1K kit yet? Anything "special" like last year with the coasters?
You could use Skype which allows free calling to 1-800 addresses.
I am a lifetime Gold, Multi Million Miler.
WHAT email address does anyone suggest to use?
No free 800 numbers from here, and to spend 15 mins on phone on my dime, on such a routine request does not appeal.
Battled for 15 mins yesterday in Korea to access Asiana Lounge, on Valid Star Biz tickets on * partner Ethiopia Air, that Asiana could not "see" and do not need the agro.
WHAT email address does anyone suggest to use?
No free 800 numbers from here, and to spend 15 mins on phone on my dime, on such a routine request does not appeal.
Battled for 15 mins yesterday in Korea to access Asiana Lounge, on Valid Star Biz tickets on * partner Ethiopia Air, that Asiana could not "see" and do not need the agro.
Dec 22, 2018, 7:22 am
#24
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I am a lifetime Gold, Multi Million Miler.
WHAT email address does anyone suggest to use?
No free 800 numbers from here, and to spend 15 mins on phone on my dime, on such a routine request does not appeal.
Battled for 15 mins yesterday in Korea to access Asiana Lounge, on Valid Star Biz tickets on * partner Ethiopia Air, that Asiana could not "see" and do not need the agro.
WHAT email address does anyone suggest to use?
No free 800 numbers from here, and to spend 15 mins on phone on my dime, on such a routine request does not appeal.
Battled for 15 mins yesterday in Korea to access Asiana Lounge, on Valid Star Biz tickets on * partner Ethiopia Air, that Asiana could not "see" and do not need the agro.
https://www.united.com/ual/en/us/customer/customercare
Are you sure that there are no free 800 numbers? I remember receiving a card indicating how to access the free 800 number from many international locations. I have to find the card but I had written down how to do it from China and Germany, my most frequent international destinations even though I do have Skype.
Dec 22, 2018, 11:30 am
#25
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
I have never used Skype and am not starting simply because UA cannot offer a working email address.
There are ZERO free USA number from Australia.
And i do not want to waste 15 mins on the phone, free or not.
I would not have typed that if there were.
If you think there are please post them here to assist others.
There are ZERO free USA number from Australia.
And i do not want to waste 15 mins on the phone, free or not.
I would not have typed that if there were.
If you think there are please post them here to assist others.
Dec 22, 2018, 1:04 pm
#26
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I have never used Skype and am not starting simply because UA cannot offer a working email address.
There are ZERO free USA number from Australia.
And i do not want to waste 15 mins on the phone, free or not.
I would not have typed that if there were.
If you think there are please post them here to assist others.
There are ZERO free USA number from Australia.
And i do not want to waste 15 mins on the phone, free or not.
I would not have typed that if there were.
If you think there are please post them here to assist others.
Just use the customer care fill-in-form and hopefully you'll get a Gold card in the mail.
Dec 22, 2018, 1:32 pm
#27
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,834
Including web messaging
They response to the email you provide.
Additionally , if you prefer to use a phone, you typically can contract the reservations number in your local and ask to be transfer to the MP Service Center (in reality MPSC keeps USA hours but there is a backup team that handles calls other times)
1K/GSs are provide international contact numbers
Last edited by WineCountryUA; Dec 22, 2018 at 1:44 pm Reason: international phone numbers
Dec 22, 2018, 5:01 pm
#28
Join Date: Dec 2015
Location: Seoul
Programs: None anymore
Posts: 983
Can't you just show your phone with the UA app and show your electronic card? That has all the info and shows if you're star gold or not, that's been enough for me with Asiana before.
Back on topic, I haven't seen where I can track the status of my premier kit shipping... nowhere on the status tracker tool.
Back on topic, I haven't seen where I can track the status of my premier kit shipping... nowhere on the status tracker tool.
Dec 22, 2018, 5:09 pm
#29
Join Date: Jun 2017
Location: Melbourne MEL Calgary YYC
Programs: UA1K, QF Plat, *A & Marriot Gold, OW Emerald, Hyatt Hertz PC CanPass Nexus APEC Global Entry
Posts: 468
I have never used Skype and am not starting simply because UA cannot offer a working email address.
There are ZERO free USA number from Australia.
And i do not want to waste 15 mins on the phone, free or not.
I would not have typed that if there were.
If you think there are please post them here to assist others.
There are ZERO free USA number from Australia.
And i do not want to waste 15 mins on the phone, free or not.
I would not have typed that if there were.
If you think there are please post them here to assist others.
its not a 1300 or 1800 but the calls are free
i get a warning from he 1K number that it’s not free from united but it’s free from Telstra so free is free
the 15 minute wait is for gold , that won’t change with free or not free
can you hit 1K flying AirNZ
Dec 23, 2018, 12:23 pm
#30
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,834
Topic Check
This thread is getting a bit off topic and a few posters removed. The thread topic is about receiving 2019 premier membership kits and their contents. As is, also, how to contact MileagePlus for Gold cards (which has been answered). Let's stick to discussion related to the membership kits. If you wish to discuss other topics, either use an existing thread or open a new thread.
WineCountryUA
UA coModerator
This thread is getting a bit off topic and a few posters removed. The thread topic is about receiving 2019 premier membership kits and their contents. As is, also, how to contact MileagePlus for Gold cards (which has been answered). Let's stick to discussion related to the membership kits. If you wish to discuss other topics, either use an existing thread or open a new thread.
WineCountryUA
UA coModerator