Premium Plus (Premium Economy) seats and Experience
Jan 26, 2019, 10:52 am
#181
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
So I sat in row 20 on the 772 on NRT-IAD a couple of weeks ago. My thoughts:
- seat is fairly comfortable, and the extra legroom is nice
- legrest was good, and at least on the bulkhead, does come out from under your own seat. I think there one of the controls on the side was supposed to open up the footrest part, but it didn't seem to work - I had to flip open and closed manually with my foot (which worked fine).
- I did notice the screen seemed to be smaller in row 20 than 21/22. Apparently I'm not the only one. I'd guess this is because it gets stowed under the armrest, and there's only so much room if it's to fit there. Definitely confusing on how to actually release the screen to raise it, there's a small button you have to push (or pull...can't remember) and its definitely not obvious, and only marked with a colored dot (IIRC). Plus no indication you are to push and pull - so not intuitive. Also, while my screen worked fine, my daughters next to me, the touch screen didn't work so had to use the remote - my wife next to her did have the touch screen working, but seemed to be finicky.
- table is the armrest, of course, but there is also a button needed to get it to lift out initially, then you have to pull out the rest of the way. Also a bit confusing. The button you need to pull to get it out has a picture of a fork and knife on it.
- There did appear to be the ability to have a bassinet there
Ordinarily, I wouldn't have chosen a bulkhead, but it was the only place to get 3 seats next to each other. Interestingly enough, despite being full for the day prior to check in, we ended up leaving with 8 empty PP seats. Not sure what happened, and turns out we could have had 3 seats in row 22 by the end. Only 5 were upgraded, so couldn't have been only that...maybe a couple of missed connections of SDCs out.
All in all, was a comfortable flight, and definitely more so than 3-4-3 in regular E+. That said, I don't typically have the budget to book PE, so probably won't have much of an opportunity to try it out again anytime soon.
- seat is fairly comfortable, and the extra legroom is nice
- legrest was good, and at least on the bulkhead, does come out from under your own seat. I think there one of the controls on the side was supposed to open up the footrest part, but it didn't seem to work - I had to flip open and closed manually with my foot (which worked fine).
- I did notice the screen seemed to be smaller in row 20 than 21/22. Apparently I'm not the only one. I'd guess this is because it gets stowed under the armrest, and there's only so much room if it's to fit there. Definitely confusing on how to actually release the screen to raise it, there's a small button you have to push (or pull...can't remember) and its definitely not obvious, and only marked with a colored dot (IIRC). Plus no indication you are to push and pull - so not intuitive. Also, while my screen worked fine, my daughters next to me, the touch screen didn't work so had to use the remote - my wife next to her did have the touch screen working, but seemed to be finicky.
- table is the armrest, of course, but there is also a button needed to get it to lift out initially, then you have to pull out the rest of the way. Also a bit confusing. The button you need to pull to get it out has a picture of a fork and knife on it.
- There did appear to be the ability to have a bassinet there
Ordinarily, I wouldn't have chosen a bulkhead, but it was the only place to get 3 seats next to each other. Interestingly enough, despite being full for the day prior to check in, we ended up leaving with 8 empty PP seats. Not sure what happened, and turns out we could have had 3 seats in row 22 by the end. Only 5 were upgraded, so couldn't have been only that...maybe a couple of missed connections of SDCs out.
All in all, was a comfortable flight, and definitely more so than 3-4-3 in regular E+. That said, I don't typically have the budget to book PE, so probably won't have much of an opportunity to try it out again anytime soon.
With the monitor stowed in the armrest, does this result in a slightly narrower seat width?
Jan 28, 2019, 3:50 pm
#182
Join Date: Feb 2015
Programs: UA 1K
Posts: 957
Not sure if this is the right forum, but.... I am looking to purchase tix EWR-LAX over the summer, and there are two daily 787-10 flights. Can I book regular economy and choose a Premium Plus seat for no additional charge as a 1K? If so, can I do this for my family as well on my ticket?
Jan 28, 2019, 3:53 pm
#183
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
Not sure if this is the right forum, but.... I am looking to purchase tix EWR-LAX over the summer, and there are two daily 787-10 flights. Can I book regular economy and choose a Premium Plus seat for no additional charge as a 1K? If so, can I do this for my family as well on my ticket?
Jan 28, 2019, 4:03 pm
#185
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,395
Not sure if this is the right forum, but.... I am looking to purchase tix EWR-LAX over the summer, and there are two daily 787-10 flights. Can I book regular economy and choose a Premium Plus seat for no additional charge as a 1K? If so, can I do this for my family as well on my ticket?
Jan 30, 2019, 11:52 am
#186
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
[Forgive me if I’m in the wrong thread, but I couldn’t find one dedicated to pricing of Premium Plus seats. Please feel free to move.]
I was pricing UA J between BOS and Europe in August 2019, pleasantly surprised to see sub-$3K r/t Polaris fares commonplace. I noticed that our return UA flight BCN>EWR would be on a 787-10 and therefore also offered PY, so I figured I’d choose that on the way back, save a few hundred bucks.
Except PY was actually almost $100 more expensive than Polaris.
Is it perhaps the married EWR>BOS segment in B that’s jacking up he price? Or have they not yet loaded any discount PY fares on some routes, even when there are abundant deep discount Polaris seats?
I was pricing UA J between BOS and Europe in August 2019, pleasantly surprised to see sub-$3K r/t Polaris fares commonplace. I noticed that our return UA flight BCN>EWR would be on a 787-10 and therefore also offered PY, so I figured I’d choose that on the way back, save a few hundred bucks.
Except PY was actually almost $100 more expensive than Polaris.
Is it perhaps the married EWR>BOS segment in B that’s jacking up he price? Or have they not yet loaded any discount PY fares on some routes, even when there are abundant deep discount Polaris seats?
Jan 30, 2019, 1:44 pm
#187
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,395
(I had pulled BCN-EWR fares for some reason, ignore..)
Feb 5, 2019, 5:41 pm
#189
Join Date: Mar 2017
Posts: 1,716
Ua pe sfo-hkg?
I have not flown United for a long time but noticed a not unattractive PE fare to HKG recently; what is UA's PE like? In terms ot the seat, meals etc? Is it worth the fare difference between Y and PE?
Last edited by WineCountryUA; Feb 5, 2019 at 6:57 pm Reason: moved to existing thread
Feb 5, 2019, 6:13 pm
#190
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I think that the real Premium Plus service will start at the end of March 2019 so there's no information yet about the meals.
Last edited by WineCountryUA; Feb 5, 2019 at 6:57 pm Reason: cleanup after merge
Feb 5, 2019, 11:35 pm
#191
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,016
Back on Ship #1001 for the third time, this time in an aisle seat in Premium Plus (22D).
A few updates:
The audio sound problem for movies has been resolved - you can now use your own headphone instead of the airline provided ones.
The seat I sat in previously (21E) already had an issue with the tray table. So double check all seat features before take off.
Remember the hard to reach phone and power plug behind the seat? I discovered that you can flip the armrest cover, and making the plugs easily accessible.
A few updates:
The audio sound problem for movies has been resolved - you can now use your own headphone instead of the airline provided ones.
The seat I sat in previously (21E) already had an issue with the tray table. So double check all seat features before take off.
Remember the hard to reach phone and power plug behind the seat? I discovered that you can flip the armrest cover, and making the plugs easily accessible.
Last edited by PTahCha; Feb 8, 2019 at 1:54 pm Reason: typo
Feb 6, 2019, 2:28 am
#192
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
I’d pay a little more for PE Vs E+...but look forward to seeing the soft product launch. For what it is worth, the screen set expectations that it will Include discounted UC day passes, expanded baggage allowance etc-still how many people who will pay for PE don’t have status or a credit card granting similar benefits on international flights?
Feb 6, 2019, 9:32 am
#193
Join Date: Jan 2019
Location: PHL | EWR
Programs: UA Platinum | Amex Platinum
Posts: 95
Premium Plus passengers also get a Saks Fifth Avenue pillow and blanket and noise-reducing headphones. On board, customers seated in United Premium Plus will receive an elevated dining experience with complimentary alcoholic beverages as well as custom dinnerware with flatware and a cloth napkin.
