Premium Plus (Premium Economy) seats and Experience
May 3, 2019, 11:10 am
#511
Join Date: Oct 1999
Location: Woodside, CA, USA
Programs: United Platinum
Posts: 517
Domestic flights just get the PP seat, otherwise it's the normal Economy service/food/etc. I flew SFO-IAD earlier in the week on a 777-200 with PP in row 21, and while the seat was quite nice I still brought my own sandwich.
Overall, I was very pleased with the seat. It's not a lie-flat, of course, but I found it very similar to domestic first class seats on the 737 in terms of leg room, comfort, etc. A tad narrower, but still much better than even the best normal Economy seats.
And you won't get the seat "taken away" unless the airframe switches to one that doesn't have the same seats. My SFO-IAD flight had two such switches in 24 hours. I don't know how common it is for LAX but definitely pay attention to the seat map in the last 72 hours.
Bob
Overall, I was very pleased with the seat. It's not a lie-flat, of course, but I found it very similar to domestic first class seats on the 737 in terms of leg room, comfort, etc. A tad narrower, but still much better than even the best normal Economy seats.
And you won't get the seat "taken away" unless the airframe switches to one that doesn't have the same seats. My SFO-IAD flight had two such switches in 24 hours. I don't know how common it is for LAX but definitely pay attention to the seat map in the last 72 hours.
Bob
Last edited by bpratt; May 3, 2019 at 11:12 am Reason: added info
May 3, 2019, 11:15 am
#512
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,759
I'm doing a quick MR ($291 r/t) next week EWR-LAX, outbound on a 787-10 and was able to get 21 J in PP. As Gold, I was able to easily select the PP seat at no extra cost, does that mean it "may be taken away from me" to upgrade a higher level passenger prior to my flight ? And assuming I do get to keep it, will I be served breakfast or should I bring my own? (My return is on a 752 - 10D)
May 5, 2019, 11:29 pm
#513
Join Date: May 2014
Location: LAX
Programs: UA 1K
Posts: 23
Premium Plus on 787-10 domestic routes
Was unable to find info on this elsewhere so thought I'd start a new thread. Apologies if it has been discussed.
1K member. I had a flight LAX > EWR booked in Q class. I was on the phone at booking with an agent who was helping assign a seat for me and mentioned I could only be in rows 30+ since rows 20, 21 and 22 were PP. All good, had her put me in row 30 and also apply an RPU while we were at it.
When I checked in for the flight, I noticed I could put myself in a number of open seats in rows 20-22, so I did. First time sitting in PP - it was nice! Nothing special on the domestic leg though in terms of amenities. Two questions
1) why was I blocked from selecting the PP rows at booking and then allowed at T-24?
2) this didn't use my RPU, right?
1K member. I had a flight LAX > EWR booked in Q class. I was on the phone at booking with an agent who was helping assign a seat for me and mentioned I could only be in rows 30+ since rows 20, 21 and 22 were PP. All good, had her put me in row 30 and also apply an RPU while we were at it.
When I checked in for the flight, I noticed I could put myself in a number of open seats in rows 20-22, so I did. First time sitting in PP - it was nice! Nothing special on the domestic leg though in terms of amenities. Two questions
1) why was I blocked from selecting the PP rows at booking and then allowed at T-24?
2) this didn't use my RPU, right?
May 5, 2019, 11:35 pm
#514
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,759
Was unable to find info on this elsewhere so thought I'd start a new thread. Apologies if it has been discussed.
1K member. I had a flight LAX > EWR booked in Q class......
1) why was I blocked from selecting the PP rows at booking and then allowed at T-24?
2) this didn't use my RPU, right?
1K member. I had a flight LAX > EWR booked in Q class......
1) why was I blocked from selecting the PP rows at booking and then allowed at T-24?
2) this didn't use my RPU, right?
Any passenger with E+ access can select those seats, you should have been able to select those seats at any time as a 1K -- as a Gold, I have had no trouble making those selections, which I have done multiple times. You got bad info from the agent (faux 1K agent) and if you had gone online, you would have been able to select Rows 20, 21 & 22 on the 787-10s for EWR-LAX.
The RPU is for access the lie-flat seats and has not been used.
May 5, 2019, 11:37 pm
#515
Join Date: May 2014
Location: LAX
Programs: UA 1K
Posts: 23
PP seats on the 787-10 are handled as just E+ seats on domestic flights including on premuimtranscon routes such as EWR-LAX.
Any passenger will E+ access can select those seats ,you such have been abe to select those seats at any time as an 1K -- as a Gold, I have had no trouble making those selections, which I have done multiple times.
Any passenger will E+ access can select those seats ,you such have been abe to select those seats at any time as an 1K -- as a Gold, I have had no trouble making those selections, which I have done multiple times.
May 6, 2019, 3:22 pm
#516
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,090
May 6, 2019, 3:28 pm
#517
Join Date: Nov 2010
Posts: 439
Browsing this thread has been illuminating. I haven't really had any interest in trying PE from any US airline, especially not when AC offers such an excellent one and usually better connections from DCA. I wish UA the best in its endeavors.
May 6, 2019, 11:31 pm
#518
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
And on another trip I skipped out on UA and went with AF PE, better service, and was actually cheaper.
At this point, I am agnostic, I am just not flying on any 10x 777s and try to avoid the 7-narrow-7 on long domestic routes.
May 7, 2019, 12:45 am
#519
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,501
All of the US3's PE hard products are (with the exception of the leg rests) identical. Same seat. I just booked a trip, and ended up with AA in PE, fare was about $100 cheaper/seat, and the "domestic" legs were on A321s in E+, while UA was trying to jam us into a 777 in E+ one way, and I am not riding on that plane.
And on another trip I skipped out on UA and went with AF PE, better service, and was actually cheaper.
At this point, I am agnostic, I am just not flying on any 10x 777s and try to avoid the 7-narrow-7 on long domestic routes.
And on another trip I skipped out on UA and went with AF PE, better service, and was actually cheaper.
At this point, I am agnostic, I am just not flying on any 10x 777s and try to avoid the 7-narrow-7 on long domestic routes.
May 7, 2019, 3:43 am
#520
Join Date: Apr 2002
Location: The sky is my home
Programs: Concorde Mach 2 -UAMM- First to Fly A380/B787/B747-8i/FlyingHonu
Posts: 3,029
Domestic flights just get the PP seat, otherwise it's the normal Economy service/food/etc. I flew SFO-IAD earlier in the week on a 777-200 with PP in row 21, and while the seat was quite nice I still brought my own sandwich.
Overall, I was very pleased with the seat. It's not a lie-flat, of course, but I found it very similar to domestic first class seats on the 737 in terms of leg room, comfort, etc. A tad narrower, but still much better than even the best normal Economy seats.
And you won't get the seat "taken away" unless the airframe switches to one that doesn't have the same seats. My SFO-IAD flight had two such switches in 24 hours. I don't know how common it is for LAX but definitely pay attention to the seat map in the last 72 hours.
Bob
Overall, I was very pleased with the seat. It's not a lie-flat, of course, but I found it very similar to domestic first class seats on the 737 in terms of leg room, comfort, etc. A tad narrower, but still much better than even the best normal Economy seats.
And you won't get the seat "taken away" unless the airframe switches to one that doesn't have the same seats. My SFO-IAD flight had two such switches in 24 hours. I don't know how common it is for LAX but definitely pay attention to the seat map in the last 72 hours.
Bob
What are the chances that I will get a PP cabin on the aircraft?
Any idea?
Thx in advance.
I want to arrive in HNL in shape as I will be boarding the ANA Turtle return inaugural flight to NRT a couple of hours later. I will take my own food and will skip the meal for more convenience.
May 7, 2019, 6:37 am
#521
Join Date: Feb 2001
Location: Pittsburgh, PA
Programs: United Gold
Posts: 2,047
I am on UA902 NRT-HNL 777-200 E+ 24 May. (Red eye) booked with miles.
What are the chances that I will get a PP cabin on the aircraft?
Any idea?
Thx in advance.
I want to arrive in HNL in shape as I will be boarding the ANA Turtle return inaugural flight to NRT a couple of hours later. I will take my own food and will skip the meal for more convenience.
What are the chances that I will get a PP cabin on the aircraft?
Any idea?
Thx in advance.
I want to arrive in HNL in shape as I will be boarding the ANA Turtle return inaugural flight to NRT a couple of hours later. I will take my own food and will skip the meal for more convenience.
May 7, 2019, 7:37 am
#522
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,413
May 7, 2019, 8:50 am
#523
Join Date: Oct 2006
Programs: UA: 1K, Hyatt: Diamond
Posts: 65
Current flight in route from NRT to HNL, is a refurbished 777-200, which has Premium Plus. Majority of the 777's flowing through NRT are refurbished. The Dreamliner routes (DEN, and LAX), are the ones which will definitely not have Premium Plus. Other outlier being the GUM flights, which is currently only served via 737-800's from NRT.
May 7, 2019, 9:04 am
#524
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,759
You will start having a better idea about 2 days out but not for sure until you board.
May 7, 2019, 10:07 am
#525
Join Date: Nov 2010
Posts: 439
All of the US3's PE hard products are (with the exception of the leg rests) identical. Same seat. I just booked a trip, and ended up with AA in PE, fare was about $100 cheaper/seat, and the "domestic" legs were on A321s in E+, while UA was trying to jam us into a 777 in E+ one way, and I am not riding on that plane.
And on another trip I skipped out on UA and went with AF PE, better service, and was actually cheaper.
At this point, I am agnostic, I am just not flying on any 10x 777s and try to avoid the 7-narrow-7 on long domestic routes.
And on another trip I skipped out on UA and went with AF PE, better service, and was actually cheaper.
At this point, I am agnostic, I am just not flying on any 10x 777s and try to avoid the 7-narrow-7 on long domestic routes.
AC's PE I've enjoyed a great deal and their pre-clearance process makes my home airport (DCA) an easy sell, especially after UA stripped so many flights out of IAD. Well that and terminal C/D is the most depressing hell hole and i will avoid it as much as possible. For example I'll fly SK this summer out of IAD in PE and know what I'm getting.
Reviewing UA's fit of seats on some aircraft remains a bit of a challenge for me. I don't think E+ was ever worth the money, but it beat the alternative. The naming convention UA is using though is hard on my head.
