Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Premium Plus (Premium Economy) seats and Experience

Premium Plus (Premium Economy) seats and Experience

    Hide Wikipost
Old Jul 1, 19, 11:58 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: WineCountryUA
Wiki Link
Start of formal service 30 March 2019
Initially, only on Polaris marketed flights and select aircraft (777s and 787-10s are the initial aircraft being retrofitted)
When not a Polaris marketed flight, Premium Plus seats will be considered E+

Premium Plus package
  • Wider seats (than Economy), more leg space (than E+), more recline (than E+), leg rest
  • Saks Fifth Ave bedding
  • Larger entertainment screens and noise reduction headset
  • Customers seated in Unitedģ Premium Plus will receive an elevated dining experience with Complimentary alcoholic beverages as well as custom dinnerware with flatware and a cloth napkin.
  • Premier Accessģ to help you get on your way faster"
  • Two free standard checked bags so you can pack more
  • Discounted United Club access for a better travel experience
  • Reserved overhead bin space for your carry-on bag
  • Earn 150% Premier qualifying miles and 1.5 Premier qualifying segments when you purchase a fare in Unitedģ Premium Plus.
  • Free E+ access on connecting flights without PP seating (and booked in B fare class)

Originally Posted by under2100 View Post
The Points Guy -- United Details Menu, Service Ahead of Premium Plus Launch

Extracted from the above article:
"... Unitedís providing our first glimpse ... in the form of an email to in-flight crew members......United also provided some instructions to flight attendants, along with tips from crew members who participated in a test flight. Some notable details include:
  • Menus (like the one above) will be placed at each seat
  • Pre-departure water may be served in a blue cup, time permitting
  • Almonds will be served alongside a choice of beverage after takeoff
  • The main meal will include a choice of two entrees, plus a salad, bread, ice cream and a cookie
  • Beer, wine (187ml bottles ó about two glasses) and spirits will be available free of charge
  • Entrees and salads may arrive with a lid (it may not be removed, as it is in business class)
  • Meal orders will not be prioritized based on status
  • A customer may choose a standard economy meal instead, if they prefer
  • The pre-arrival meal will include a choice of two entrees as well, plus various side dishes, a biscotti and croissant
...
How is the PremuimPlus section treated on domestic flights or routes not offering PP fares?
If the route is not a formal PP route (with PP fares), the PP section is treated as additional E+ seats. The service levels / amenities will be standard E+ service. There is no access priority based on status, anyone with E+ access can select the PP seats for no additional costs.

Related thread: How does GPU/ Mileage Upgrade waitlist for business work with PremiumPlus?
Print Wikipost

Reply

Old Apr 14, 19, 7:36 am
  #481  
 
Join Date: Nov 2008
Location: PHL
Programs: AAdvantage Gold,Hilton HHonors Gold, Kimpton Inner Circle
Posts: 961
Originally Posted by Kacee View Post
I'm seeing UA really tighten up on the R inventory compared to a month ago. And the O/A fares are ridiculous. Might as well just buy business class. Which usually means I'm not buying UA.
Hopefully UA and AA figure out how to competitively price premium economy. Last year from PHL, AA was $200-300 more per segment. Thatís a good price, but this year the prices are too close to business. Thatís the strategy Iím seeing from EWR too.

Its just not not that much better for those prices. Especially when BA or VS provide some options and usually they have it priced right IMO.
Silver Fox likes this.
airb330 is offline  
Reply With Quote
Old Apr 14, 19, 8:02 am
  #482  
 
Join Date: Mar 2014
Programs: Mileage Plus 1K 2MM
Posts: 560
Originally Posted by Kacee View Post
I'm seeing UA really tighten up on the R inventory compared to a month ago. And the O/A fares are ridiculous. Might as well just buy business class. Which usually means I'm not buying UA.
I was afraid this was going to happen. PE is allowed by our company for international travel. We utilized some reasonably priced PE fares and got "hooked". Now the fares are closer to J than Y, but our people are still booking PE based on policy. I can almost find J on other carriers for the PE price on UA for my TPAC flights but I am not allowed to book J. Very frustrating.
bluedemon211 is offline  
Reply With Quote
Old Apr 14, 19, 9:21 am
  #483  
FlyerTalk Evangelist
 
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG; Marriott Plat Premier; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 39,984
Originally Posted by bluedemon211 View Post
I was afraid this was going to happen. PE is allowed by our company for international travel. We utilized some reasonably priced PE fares and got "hooked". Now the fares are closer to J than Y, but our people are still booking PE based on policy. I can almost find J on other carriers for the PE price on UA for my TPAC flights but I am not allowed to book J. Very frustrating.
Yes, the O/A fares TPAC are over $4k. Not seeing any R 6-10 weeks out. Just crazy.

I'm not looking to buy P+ to sit in but for upgrade priority. I'm concerned that waitlisting a W, V, or even a Q is now much riskier, since they'll put me behind anyone who purchased a P+ fare. Net result is that I'll buy CX J for my next TPAC (for $1k less than a UA O fare). Well done United.
Kacee is offline  
Reply With Quote
Old Apr 15, 19, 12:25 am
  #484  
 
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 3,015
Originally Posted by bluedemon211 View Post
I was afraid this was going to happen. PE is allowed by our company for international travel. We utilized some reasonably priced PE fares and got "hooked". Now the fares are closer to J than Y, but our people are still booking PE based on policy. I can almost find J on other carriers for the PE price on UA for my TPAC flights but I am not allowed to book J. Very frustrating.
I predicted this behavior by corporations a couple of months ago and am truly sad to see it starting to come to pass.



Originally Posted by Kacee View Post
Yes, the O/A fares TPAC are over $4k. Not seeing any R 6-10 weeks out. Just crazy.

I'm not looking to buy P+ to sit in but for upgrade priority. I'm concerned that waitlisting a W, V, or even a Q is now much riskier, since they'll put me behind anyone who purchased a P+ fare. Net result is that I'll buy CX J for my next TPAC (for $1k less than a UA O fare). Well done United.
I am starting to look for other strategies to buy biz class should UA make PZ much harder to find and P+ and P/Z fares are kept at very high prices to Asia. Since I mainly fly to Japan, it may be difficult, but I hope things don't turn out as bad as I predicted.
zombietooth is offline  
Reply With Quote
Old Apr 15, 19, 2:32 am
  #485  
FlyerTalk Evangelist
 
Join Date: Jun 2005
Location: wandering expat
Posts: 38,563
Originally Posted by Kacee View Post
Yes, the O/A fares TPAC are over $4k. Not seeing any R 6-10 weeks out. Just crazy.

I'm not looking to buy P+ to sit in but for upgrade priority. I'm concerned that waitlisting a W, V, or even a Q is now much riskier, since they'll put me behind anyone who purchased a P+ fare. Net result is that I'll buy CX J for my next TPAC (for $1k less than a UA O fare). Well done United.
UAís J pricing is strange. Want to fly Europe to SFO? On the dates Iím looking at, J class nonstop on UA is $5400. A connection through CPH on SK is $3290. Guess which flight Iím taking?
Silver Fox likes this.
halls120 is offline  
Reply With Quote
Old Apr 15, 19, 3:41 pm
  #486  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Gold 1.8MM, Hyatt Discoverist, Marriott Gold, Hilton Silver, IHG Gold
Posts: 46,277
Originally Posted by halls120 View Post
UAís J pricing is strange. Want to fly Europe to SFO? On the dates Iím looking at, J class nonstop on UA is $5400. A connection through CPH on SK is $3290. ....
Not uncommon for non-stops to get a premium.
WineCountryUA is offline  
Reply With Quote
Old Apr 15, 19, 3:45 pm
  #487  
 
Join Date: Dec 2007
Location: SFO
Posts: 2,254
Originally Posted by halls120 View Post


UAís J pricing is strange. Want to fly Europe to SFO? On the dates Iím looking at, J class nonstop on UA is $5400. A connection through CPH on SK is $3290. Guess which flight Iím taking?
although if you want 200% pqm and $5000 calculated redeemable miles, then UA is it (since SK accrued at only 100% pqm even in J)

the sweet spot with Prem Plus is the 150% pqm but needs a lot of advance purchase to make the fare reasonable.
myperks is offline  
Reply With Quote
Old Apr 15, 19, 4:17 pm
  #488  
FlyerTalk Evangelist
 
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG; Marriott Plat Premier; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 39,984
Originally Posted by halls120 View Post
UAís J pricing is strange. Want to fly Europe to SFO? On the dates Iím looking at, J class nonstop on UA is $5400. A connection through CPH on SK is $3290. Guess which flight Iím taking?
Originally Posted by WineCountryUA View Post
Not uncommon for non-stops to get a premium.
It's not a nonstop premium, it's a deep discounted SK fare that can only be sold on SK stock. You can't get that fare from UA no matter how stops you're willing to make
Kacee is offline  
Reply With Quote
Old Apr 19, 19, 3:08 am
  #489  
 
Join Date: Jan 2006
Location: DEN
Programs: UA 1K, DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium, Hertz PC
Posts: 7,040
Originally Posted by SFHokie View Post
I just noticed that the GPU I applied to my "R" fare (purchased Premium Plus seat) to move from PP to J was never returned to my account after the upgrade failed. Anyone else notice this?

I sent an email to United and am waiting to hear back from what they have to say.

Also of interest, I remember my itinerary saying "(PZ) class requested" (I think that was the message) up until I checked-in for the flight instead of "Upgrade requested". It looked like a lot of people were getting upgraded into business class the week leading up to the flight -- or they were buying last minute business fares in droves at $4000 a piece -- yet I never made it higher on the upgrade list than #4 (on an "R" fare, which is higher than all Y fares but less than "O" and "A" fares). Sad times.

Hopefully 1K Voice can fix this for me easily.
This happened to me as well. Just called the 1K line to try to get it back, but was told by the agent that it looks like my upgrade "cleared" (most likely because I was booked into R to begin with. They told me to call MP service center tomorrow when they're open...
GBadger is online now  
Reply With Quote
Old Apr 19, 19, 9:43 am
  #490  
 
Join Date: Dec 2011
Location: SLC
Programs: UA 1k
Posts: 465
Originally Posted by GBadger View Post
This happened to me as well. Just called the 1K line to try to get it back, but was told by the agent that it looks like my upgrade "cleared" (most likely because I was booked into R to begin with. They told me to call MP service center tomorrow when they're open...
This jives w/ the recent report on the upgrade process thread that R bookings are showing up on the PP upgrade status list. Seems like someone at IT forgot to separate the R bucket from the lines of code that deal w/ upgrade processing...hopefully they will fix this soon, or I see a lot of phone calls in my future.
eflyte is offline  
Reply With Quote
Old Apr 20, 19, 12:43 am
  #491  
 
Join Date: Jan 2006
Location: DEN
Programs: UA 1K, DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium, Hertz PC
Posts: 7,040
Originally Posted by GBadger View Post
This happened to me as well. Just called the 1K line to try to get it back, but was told by the agent that it looks like my upgrade "cleared" (most likely because I was booked into R to begin with. They told me to call MP service center tomorrow when they're open...
Update on this -- called MP service center and they had no problems redepositing the GPU.
GBadger is online now  
Reply With Quote
Old Apr 20, 19, 11:42 am
  #492  
 
Join Date: Oct 2014
Posts: 4,348
Can someone who has flown both UA and LH premium economy comment on which product is better? In particular, which seats are more comfortable and have more recline? In particular for SFO-FRA (I can fly UA or a UA codeshare on LH.. I want to know which is better)
VegasGambler is offline  
Reply With Quote
Old Apr 20, 19, 3:20 pm
  #493  
 
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA Million Miler, Lifetime United Club member
Posts: 1,914
Originally Posted by VegasGambler View Post
Can someone who has flown both UA and LH premium economy comment on which product is better? In particular, which seats are more comfortable and have more recline? In particular for SFO-FRA (I can fly UA or a UA codeshare on LH.. I want to know which is better)
I've flown both but the LH was over a year ago so memory fades. I don't think the seats are much different, nor the space. UA has the better meal; LH is the exact meal that Y is served. So they have this advantage. But LH PE is way cheaper than most UA options. As is SQ if you can connect JFK-FRA to your EU city of choice. I will be doing that for Berlin in a few weeks. First time on SQ PE so I am excited to compare. Including "Book the Cook". I know for certainty that the staff will be WAY nicer.
elitefreak is offline  
Reply With Quote
Old Apr 20, 19, 4:04 pm
  #494  
 
Join Date: Jan 2006
Location: DEN
Programs: UA 1K, DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium, Hertz PC
Posts: 7,040
I prefer UA. The time that I flew PE on LH, I was in the bulkhead row, and felt as though I had zero leg room (my legs actually hurt afterwards from being bent from FRA-SFO).
VegasGambler likes this.
GBadger is online now  
Reply With Quote
Old Apr 20, 19, 4:15 pm
  #495  
FlyerTalk Evangelist
 
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG; Marriott Plat Premier; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 39,984
Originally Posted by elitefreak View Post
LH PE is way cheaper than most UA options.
LH and UA fares are the same TATL. They have a JV.
Kacee is offline  
Reply With Quote

Thread Tools
Search this Thread