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Premium Plus (Premium Economy) seats and Experience

Premium Plus (Premium Economy) seats and Experience

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Old Apr 7, 19, 4:36 am   -   Wikipost
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Last edit by: WineCountryUA
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Start of formal service 30 March 2019
Initially, only on Polaris marketed flights and select aircraft (777s and 787-10s are the initial aircraft being retrofitted)
When not a Polaris marketed flight, Premium Plus seats will be considered E+

Premium Plus package
  • Wider seats (than Economy), more leg space (than E+), more recline (than E+), leg rest
  • Saks Fifth Ave bedding
  • Larger entertainment screens and noise reduction headset
  • Customers seated in United® Premium Plus will receive an elevated dining experience with Complimentary alcoholic beverages as well as custom dinnerware with flatware and a cloth napkin.
  • Premier Access® to help you get on your way faster"
  • Two free standard checked bags so you can pack more
  • Discounted United Club access for a better travel experience
  • Reserved overhead bin space for your carry-on bag
  • Earn 150% Premier qualifying miles and 1.5 Premier qualifying segments when you purchase a fare in United® Premium Plus.
  • Free E+ access on connecting flights without PP seating (and booked in B fare class)

Originally Posted by under2100 View Post
The Points Guy -- United Details Menu, Service Ahead of Premium Plus Launch

Extracted from above article:
"... United’s providing our first glimpse ... in the form of an email to in-flight crew members......United also provided some instructions to flight attendants, along with tips from crew members who participated in a test flight. Some notable details include:
  • Menus (like the one above) will be placed at each seat
  • Pre-departure water may be served in a blue cup, time permitting
  • Almonds will be served alongside a choice of beverage after takeoff
  • The main meal will include a choice of two entrees, plus a salad, bread, ice cream and a cookie
  • Beer, wine (187ml bottles — about two glasses) and spirits will be available free of charge
  • Entrees and salads may arrive with a lid (it may not be removed, as it is in business class)
  • Meal orders will not be prioritized based on status
  • A customer may choose a standard economy meal instead, if they prefer
  • The pre-arrival meal will include a choice of two entrees as well, plus various side dishes, a biscotti and croissant
...
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Old Feb 10, 19, 2:43 am
  #211  
 
Join Date: Sep 2008
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Originally Posted by Aussienarelle View Post
Are the TVs in the armrests in all rows or just the bulkhead seats? Asking for a friend.
I'm happy to provide a live report, that the TVs are in the armrest for only the bulkhead rows. Which arguably makes the TVs less ergonomic to watch, since the armrest TVs are lower in height than the seatback TVs.
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Old Feb 10, 19, 8:54 am
  #212  
 
Join Date: May 2001
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I was finally on a 77W with PP so I looked at it. The bulkhead row has a lot of space in front - I think the window/middle seats can get out easily. So, that is nice. The other 2 rows don't seem to have a lot of pitch. At 150% PQM, I think I will probably shell out the extra bucks next year and be happy with PP when I lose my 1K/GPUs.

Now I guess we will see how good the upgraded meals will be when they officially start.
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Old Feb 10, 19, 9:40 am
  #213  
 
Join Date: Oct 2001
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Originally Posted by findark View Post
Personally, I would book the UA R fare without a second thought. While I can't point to an "official word" there's basically no doubt in my mind that O/A/R maps to G/E/N or O/E/N. If you are completely paranoid, you book the partner flight number directly by calling UA. You will definitely not get 150% PQM for UA R on LH metal.
I just bought an R fare for a UA code share on an OS operated flight later this year. The actual ticket issued and the app are still both saying I will get 0 PQM and 0 reward miles - only PQD for the trip. Not worried in the least since I know what the issue is, but you would think UA would get their app and ticketing fixed BEFORE being able to issue these tickets. I can’t but wonder the number of people NOT booking these tickets because of this ‘glitch’.

You would think...
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Old Feb 10, 19, 11:53 am
  #214  
 
Join Date: Nov 2014
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Originally Posted by CoMooter View Post
but you would think UA would get their app and ticketing fixed BEFORE being able to issue these tickets.
Not sure which UA you've been dealing with all these years
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Old Feb 10, 19, 1:08 pm
  #215  
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What's the IFE screen like in the bulkhead seats? All of the photos I have ever seen of the product have the screens tucked in underneath the seats and I can't see what size it is, nor what position it's in when fully extended.
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Old Feb 10, 19, 1:42 pm
  #216  
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Originally Posted by JerseyCityS View Post
I flew it yesterday LAX EWR. I loved it. It's like domestic first. Choice of two hot meals, and open bar.
To hot meals: Is that standard ps Y catering? or was this a one off, extra meals from J?
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Old Feb 10, 19, 6:14 pm
  #217  
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Originally Posted by sincx View Post
I'm happy to provide a live report, that the TVs are in the armrest for only the bulkhead rows. Which arguably makes the TVs less ergonomic to watch, since the armrest TVs are lower in height than the seatback TVs.
correct.

I sat in bulkhead (only Way I could get my family seated together in PP). The TVs area bit lower I think, but they do angle up. I didn’t have an issue. To me, the bigger issue is finding the switch that releases the tv when they are stowed - it’s marked, but barely, so easy to miss, and it’s also not clear which way to move it to release it before you can pull it up into position.

Originally Posted by STS-134 View Post
What's the IFE screen like in the bulkhead seats? All of the photos I have ever seen of the product have the screens tucked in underneath the seats and I can't see what size it is, nor what position it's in when fully extended.
when fully extended, it pulls out and in front of you, lower, toward the left side of the seat (at least in the D seat I was sitting in). It also looked to my eye like the screen was smaller than the other PP rows that have the screen on the seat in front. I wouldn’t swear to it - could just be the way it looked to me as I was passing by other rows.
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Old Feb 12, 19, 8:06 am
  #218  
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I'm booked on UA 871 SFO-TPE (Boeing 777-300ER) tomorrow. Currently have 21L & 21G as my seat selections.

When trying to check-in online via Air Canada (my trip originates in Canada on an AC codeshare) the OLCI punts me out of the PP seats and puts me in row 38 or something in the far back. Luckily I was able to cancel my check-in with AC and then change my seats back to 21L & 21G by logging into my United account on united.com and re-selecting the original seats. I am still not checked-in.

Any thoughts on what to do? Just hold tight and deal with it at the Air Canada check-in counter tomorrow morning? Bite the bullet and select E+ and complete my checkin with Air Canada while their is still E+ availability? UA 871 is a 14 hour flight.
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Old Feb 12, 19, 9:53 am
  #219  
 
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If possible, have AC only check you in for the AC segment and ask to hold the UA checkin until "later" (you can do it on your phone after the AC coupon is lifted).
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Old Feb 12, 19, 12:38 pm
  #220  
 
Join Date: May 2003
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3-Class cabins are dead.
Long live 3-Class cabins.
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Old Feb 12, 19, 7:28 pm
  #221  
 
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Originally Posted by findark View Post
Not sure which UA you've been dealing with all these years
Good point. But I should know better as it is probably still the same UA I left 'forever' in disgust about 5 years ago after 1.1M+ BIS, but only started coming back to as of late as it appears now AA is getting even worse.

I can't give all my business to DL and WN - especially being based out of Chicago! Oh well...
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Old Feb 12, 19, 8:49 pm
  #222  
 
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Originally Posted by cesco.g View Post
To hot meals: Is that standard ps Y catering? or was this a one off, extra meals from J?
It was standard PS, but the quality was decent. I enjoyed it. Video monitor is rather large for economy. Seat was similar to a F seat on a 737. FA"s happened to be very good, lots of cocktails!!
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Old Feb 17, 19, 1:46 am
  #223  
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Is anybody else suffering the same issue as me and that this thread is showing up in "new subscribed threads" as though there has been a new update? It has been like that for a while for me now. Even if I unsubscribe from it, it still shows up with me as the last poster (but not this post though).
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Old Feb 17, 19, 8:17 pm
  #224  
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Sorry if I missed it in all the pages of discussion -- when sold as a separate class, is Premium Economy (international) currently a free upgrade as departure approaches, like domestic CPU offered to any elite in priority order (or E+)?
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Old Feb 17, 19, 8:23 pm
  #225  
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Originally Posted by TA View Post
Sorry if I missed it in all the pages of discussion -- when sold as a separate class, is Premium Economy (international) currently a free upgrade as departure approaches, like domestic CPU offered to any elite in priority order (or E+)?
Unfortunately no. The only time there would be complimentary upgrades is if economy was oversold and they needed to move folks forward to open some seats.
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