Problem applying RPU for another person?
Nov 9, 2018, 3:28 pm
#1
Original Poster
Join Date: Jul 2004
Location: ORD-SXM-VNO
Programs: LH Senator, HHonors Diamond, IHG Diamond Ambassador, Marriott Platinum, Radisson Premium
Posts: 151
Problem applying RPU for another person?
I used to be able to upgrade my family/friends trips by using a RPU on united.com, however can't see the option anymore online
Can we still do it or is it just for personal trips now?
Can we still do it or is it just for personal trips now?
Nov 9, 2018, 3:47 pm
#2
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 1K 2MM, HH Diamond, Marriott 'clink clink' Titanium
Posts: 1,783
All you need their last name and record locator / confirmation number that’s all.
Nov 9, 2018, 3:54 pm
#3
Join Date: Jun 2011
Location: NorCal
Programs: MP Ag, former 1K
Posts: 479
Does this process not work any more?
1. You're logged in as yourself.
2. Find the reservation using the last name and record locator as Dublik_rfk mentioned.
3. Save reservation to your account to track the upgrade status.
4. Upgrade button should be available when you look at their reservation....
1. You're logged in as yourself.
2. Find the reservation using the last name and record locator as Dublik_rfk mentioned.
3. Save reservation to your account to track the upgrade status.
4. Upgrade button should be available when you look at their reservation....
Nov 9, 2018, 3:54 pm
#4
Original Poster
Join Date: Jul 2004
Location: ORD-SXM-VNO
Programs: LH Senator, HHonors Diamond, IHG Diamond Ambassador, Marriott Platinum, Radisson Premium
Posts: 151
Nov 9, 2018, 4:01 pm
#5
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,451
Changes and Problems with Online Upgrade Process
It has not happened to me but sounds similar to your situation.
In any case, if you call it should be fine.
Nov 9, 2018, 5:38 pm
#8
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Nov 10, 2018, 2:33 am
#9
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,974
Possibly related:
Changes and Problems with Online Upgrade Process
It has not happened to me but sounds similar to your situation.
In any case, if you call it should be fine.
Changes and Problems with Online Upgrade Process
It has not happened to me but sounds similar to your situation.
In any case, if you call it should be fine.
Nov 10, 2018, 2:41 am
#10
Join Date: Jan 2017
Location: SFO
Programs: United 1MM GS, Marriott Platinum Elite, Hilton Diamond, Hertz President's Circle
Posts: 283
I just used 4 RPUs to upgrade a friend and her family PVR-SFO for Thanksgiving. Not sure if it cleared into PN or PZ. Seamless online as usual.
Nov 10, 2018, 5:42 am
#11
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
You should be able to see it as when my wife gave me her RPUs my reservation appeared in her account until I took that trip. Or was that something that was not supposed to happen?
Nov 10, 2018, 10:04 am
#12
Join Date: Jan 2017
Location: SFO
Programs: United 1MM GS, Marriott Platinum Elite, Hilton Diamond, Hertz President's Circle
Posts: 283
Oh, I’m sure I can see it if I looked up the reservation. I just mean I didn’t look for it in case someone is wondering if there’s a difference in the experience because of PN vs PZ.