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-   -   Problem applying RPU for another person? (https://www.flyertalk.com/forum/united-airlines-mileageplus/1939783-problem-applying-rpu-another-person.html)

swaigiux Nov 9, 2018 3:28 pm
Problem applying RPU for another person?
 
I used to be able to upgrade my family/friends trips by using a RPU on united.com, however can't see the option anymore online
Can we still do it or is it just for personal trips now?

Dublin_rfk Nov 9, 2018 3:47 pm
Originally Posted by swaigiux (Post 30413147)
I used to be able to upgrade my family/friends trips by using a RPU on united.com, however can't see the option anymore online
Can we still do it or is it just for personal trips now?
I just did this last night.
All you need their last name and record locator / confirmation number that’s all.

davewang202 Nov 9, 2018 3:54 pm
Does this process not work any more?

1. You're logged in as yourself.

2. Find the reservation using the last name and record locator as Dublik_rfk mentioned.

3. Save reservation to your account to track the upgrade status.

4. Upgrade button should be available when you look at their reservation....

swaigiux Nov 9, 2018 3:54 pm
Originally Posted by Dublin_rfk (Post 30413223)

I just did this last night.
All you need their last name and record locator / confirmation number that’s all.
That's what I used to do all the time, but now when I pull up their reservation the option is just not there anymore
I wonder what I'm doing wrong

fumje Nov 9, 2018 4:01 pm
Originally Posted by swaigiux (Post 30413254)
That's what I used to do all the time, but now when I pull up their reservation the option is just not there anymore
I wonder what I'm doing wrong
Possibly related:
https://www.flyertalk.com/forum/unit...e-process.html

It has not happened to me but sounds similar to your situation.

In any case, if you call it should be fine.

Kmxu Nov 9, 2018 4:07 pm
Possibly Basic Economy fare, which is not upgradable.

Dublin_rfk Nov 9, 2018 4:20 pm
Originally Posted by Kmxu (Post 30413304)
Possibly Basic Economy fare, which is not upgradable.
Friends don’t let friends fly basic economy. :)

WineCountryUA Nov 9, 2018 5:38 pm
Originally Posted by Kmxu (Post 30413304)
Possibly Basic Economy fare, which is not upgradable.
or the date of the flight is after the expiration of the RPU?

Try calling if the flight/ticket is RPU eligible and before Jan 31, 2019

cfischer Nov 10, 2018 2:33 am
Originally Posted by fumje (Post 30413281)
Possibly related:
https://www.flyertalk.com/forum/unit...e-process.html

It has not happened to me but sounds similar to your situation.

In any case, if you call it should be fine.
I have had the same problem with a GPU. Called in and they applied it. Just the usual broken united.com

SFOdelayed Nov 10, 2018 2:41 am
I just used 4 RPUs to upgrade a friend and her family PVR-SFO for Thanksgiving. Not sure if it cleared into PN or PZ. Seamless online as usual.

StuckinITH Nov 10, 2018 5:42 am
Originally Posted by SFOdelayed (Post 30414381)
I just used 4 RPUs to upgrade a friend and her family PVR-SFO for Thanksgiving. Not sure if it cleared into PN or PZ. Seamless online as usual.
You should be able to see it as when my wife gave me her RPUs my reservation appeared in her account until I took that trip. Or was that something that was not supposed to happen?

SFOdelayed Nov 10, 2018 10:04 am
Originally Posted by StuckinITH (Post 30414634)
You should be able to see it as when my wife gave me her RPUs my reservation appeared in her account until I took that trip. Or was that something that was not supposed to happen?
Oh, I’m sure I can see it if I looked up the reservation. I just mean I didn’t look for it in case someone is wondering if there’s a difference in the experience because of PN vs PZ.

TomMM Nov 10, 2018 10:34 am
Are they flying an aircraft that has FC?


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