Last edit by: WineCountryUA
Effective November 1, 2019, United Club customers, including members and their guests, and one-time pass holders will need to provide a same-day boarding pass for travel on United, Star Alliance™ or a contracted partner for entry into all United Club locations. Admittance to United Club locations is permitted only at the departure and arrival airports for United, Star Alliance™ or a contracted partner operated flights.
"Contracted partner" appears to refer to non *A partners and those flights will need to be on a UA ticket to qualify.
*A partner flights also qualify even if not on a UA ticket.
"Admittance to United Club locations is permitted only at the departure and arrival airports for United, Star Alliance or a contracted partner operated flights" appears to mean that passengers are only permitted to access the United Club at the airport(s) at which their same-day flight either arrives or departs.
This requirement also applies to guest(s).
This thread has had two parallel discussions, which will become even more confusing as the new UC access policy is implemented, so the original thread has been split into two separate threads.
Lifetime Member Edition: UC access changes Nov 1, 2019 (same day BP on UA or partner) will be for the discussion of if UA should offer an exception to the new UC access policy (only with same day BP with UA or partners) for Lifetime United Club members.
This thread will continue as the discussion thread for the base policy and issues in its implementation. But please discuss the lifetime membership concerns in the other thread.
WineCountryUA
UA coModerator
Lifetime Member Edition: UC access changes Nov 1, 2019 (same day BP on UA or partner) will be for the discussion of if UA should offer an exception to the new UC access policy (only with same day BP with UA or partners) for Lifetime United Club members.
This thread will continue as the discussion thread for the base policy and issues in its implementation. But please discuss the lifetime membership concerns in the other thread.
WineCountryUA
UA coModerator
Club member/one-time pass access changes Nov 1, 2019 (same day BP on UA or partner)
#106
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,621
At the time these terms were written I doubt management conceived of selective denial of access to members. At that time even/odd gas rationing was in relatively recent memory. The terms say nothing about possibly allowing access to even membership numbers on even numbered days and to odd membership numbers on odd numbered days.
#107
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
#108
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,016
I think UA kind of screwed up when the called it a "Club". In a real "club", rules are set by members, who also manage the club. This is clearly not a "club" in the real sense - UA has all the cards.
#110
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,016
In this case, yes, IMHO the courts will allow them to do so if it comes to that. Your example is pretty absurd, but an airline limiting access to an airline lounge to those flying on it's planes (and variety of partners) is hardly absurd, nor unreasonable.
#111
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
While I am not thrilled at this change, as I use the UC a couple times a year when flying OALs, I will say I've been very pleasantly surprised that what sounded like a really silly restriction on Amex Centurion lounge access (must have BP for flight departing w/in three hours) has resulted in a truly drastic reduction in lounge crowding at SFO.
The lesson would seem to be there are more people taking advantage of generous lounge access rules than we might think.
The lesson would seem to be there are more people taking advantage of generous lounge access rules than we might think.
#112
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
While I am not thrilled at this change, as I use the UC a couple times a year when flying OALs, I will say I've been very pleasantly surprised that what sounded like a really silly restriction on Amex Centurion lounge access (must have BP for flight departing w/in three hours) has resulted in a truly drastic reduction in lounge crowding at SFO.
#113
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,046
#114
Join Date: Mar 2015
Location: CLE
Programs: UA:1K 0.81M
Posts: 135
It's only been a handful of times, but I have used the UA club when flying other airlines and once used the DL sky club when flying UA when I had both memberships.
Last edited by 50Kthehardway; Nov 21, 2018 at 11:09 am
#115
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,407
I've only used the UC for three entries when not on a UA flight in the 10 years which I've been a member. The new rule probably won't apply to me more than a handful of times per decade -- but it does irk me that they could sell me something, and then change the rules on me.
#116
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
Alaska Club members can access four United Club when flying AS.
Wonder what will happen when UC members want lounge access when flying Alaska?
Wonder what will happen when UC members want lounge access when flying Alaska?
#117
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,235
Acela Lounge access
My UC card gets me into the Acela Lounge when on Amtrak or even NJ Transit in NY Penn Station. They've never asked for proof I was traveling. I wonder if Amtrak will change its policy since Select Plus members currently get access to the UC.
From Amtrak's Web site: (click here and scroll to bottom of page)
As a Select Plus member, you'll receive all the standard benefits of membership along with even more benefits and ways to earn points toward reward travel, upgrades, hotel stays, car rentals and more
(Added note: I realize the Acela Clubs in NY and DC are bare bones, but the significant benefit of the DC club is pre-boarding ahead of everyone not in the club. With unreserved seats on the train, this is huge in terms of getting a seat you want, considering most northbound trains originate in DC, and gate licing in Union Station is as bad as at any UA Hub BG 1 line.)
From Amtrak's Web site: (click here and scroll to bottom of page)
- United Club Members with a valid United Club Card are entitled to access ClubAcela locations and may bring in two guests or their spouses and children under the age of 21. United Global First or United BusinessFirst passengers with a flight coupon or boarding pass with a same-day, international segment in United Global First or United BusinessFirst are also entitled to ClubAcela access.
As a Select Plus member, you'll receive all the standard benefits of membership along with even more benefits and ways to earn points toward reward travel, upgrades, hotel stays, car rentals and more
- Access to United Club lounges with your member card
(Added note: I realize the Acela Clubs in NY and DC are bare bones, but the significant benefit of the DC club is pre-boarding ahead of everyone not in the club. With unreserved seats on the train, this is huge in terms of getting a seat you want, considering most northbound trains originate in DC, and gate licing in Union Station is as bad as at any UA Hub BG 1 line.)
Last edited by tarheelnj; Nov 26, 2018 at 12:50 pm Reason: added note at end
#118
Join Date: Aug 2004
Location: TX
Programs: Hyatt Globalist, AA Plat Pro
Posts: 446
Being based in Austin, I often fly SWA to either DAL or LAS. This is a change I don't like. What is to prevent someone buying a same day ticket and then refunding it after their visit?
#119
Join Date: Aug 2008
Location: SF Bay Area
Programs: UA 1K, Hyatt Globalist, Virtuoso Travel Agent, Commercial Pilot
Posts: 2,117
Nothing new—it’s always been possible to defraud United by buying an international ticket then refunding it. Of course, they know who you are and can certainly come after you (or refuse the refund since you’ve used part of the services) if they choose.