Feb 5, 2019, 6:20 am
Last edit by: Ari
As of Feb. 5, only Global Services are able to select FC seats. The ability for 1K to reserve seats was removed. Existing 1K seat selections appear to be kept. In June 2019, the advance access for 1Ks on J/C/D fares was restored. [It appears this is not the case.]
Ex-GlobalFirst seats are selectable for all confirmed business class passengers at check in, even if >24 hrs from flight with GF seats (in the case of positioning flights).
Everything You Wanted to Know About Where to Sit on a pmUA 3-Cabin 777 Version 2
Ex-GlobalFirst seats are selectable for all confirmed business class passengers at check in, even if >24 hrs from flight with GF seats (in the case of positioning flights).
Everything You Wanted to Know About Where to Sit on a pmUA 3-Cabin 777 Version 2
3-class F seat now sold as Domestic F/Polaris Bus,GS or J/C/D 1K? may select pre-OLCI
Feb 9, 2019, 10:26 am
#421
Join Date: Dec 2008
Location: Chicago IL US
Programs: UA 1K; National Executive Elite; Hertz PC & Hotels Galore
Posts: 946
Feb 9, 2019, 10:29 am
#422
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,158
How recently? Up until just recently, that was everyone's experience. Recent change is only Global Services can select First class seats in advance..
Feb 9, 2019, 11:05 am
#423
Join Date: Jul 2012
Location: Chicago
Posts: 1,161
I fail to see why someone without status paying $3,000 one way for a J fare should be prioritized above a 1K - who gave UA a minimum of $15,000 of business in the prior year (many times far more) - applying a GPU instrument.
Feb 9, 2019, 11:30 am
#425
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,880
Feb 9, 2019, 11:34 am
#426
Original Poster
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
But, you are right, access to those seats should be by status. However, there are some of us who managed to get those seats when they were still bookable by 1Ks. If we lose them now, then we might not get them back and we might see lower status passengers on those seats which will be adding insult to injury.
Feb 9, 2019, 11:54 am
#427
Join Date: Jul 2012
Location: Chicago
Posts: 1,161
You failed to understand my comment. I was saying that passengers who paid or are upgraded should have priority over the non-revs. For me, paying J directly or upgrading to J is a paying J passenger. The non-revs are not paying J passengers. The non-revs should only get a seat in the former First Class section if there are on that flight less than 7 paid and upgraded passengers. It does not happen very often so....
But, you are right, access to those seats should be by status. However, there are some of us who managed to get those seats when they were still bookable by 1Ks. If we lose them now, then we might not get them back and we might see lower status passengers on those seats which will be adding insult to injury.
But, you are right, access to those seats should be by status. However, there are some of us who managed to get those seats when they were still bookable by 1Ks. If we lose them now, then we might not get them back and we might see lower status passengers on those seats which will be adding insult to injury.
Feb 9, 2019, 12:05 pm
#428
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,404
Feb 9, 2019, 12:10 pm
#429
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,821
It is a single cabin with a waitlist. the standard policy for a cabin with a waitlist is all revenue customers are ahead of NRSAs -- I fail to see the concern. This is not the days of the 3-class situation with two separate waitlists, that is history. There is only a single cabin, a single waitlist. Unless someone has evidence otherwise.
Feb 9, 2019, 1:18 pm
#430
Original Poster
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
And what evidence do you have this is occurring today?
It is a single cabin with a waitlist. the standard policy for a cabin with a waitlist is all revenue customers are ahead of NRSAs -- I fail to see the concern. This is not the days of the 3-class situation with two separate waitlists, that is history. There is only a single cabin, a single waitlist. Unless someone has evidence otherwise.
It is a single cabin with a waitlist. the standard policy for a cabin with a waitlist is all revenue customers are ahead of NRSAs -- I fail to see the concern. This is not the days of the 3-class situation with two separate waitlists, that is history. There is only a single cabin, a single waitlist. Unless someone has evidence otherwise.
Feb 9, 2019, 6:18 pm
#431
Join Date: Dec 2008
Location: Chicago IL US
Programs: UA 1K; National Executive Elite; Hertz PC & Hotels Galore
Posts: 946
I see all the comments saying ''I understand why United did this... gotta look out for GS."
If they hadn't extended the benefit to 1K in the first place, maybe there's an argument to limit the benefit to GS.
That they extended it in the first place, and are now eliminating it so that someone's MM GS companion, or a designated corporate employee who's been gifted status, or any other GS for that matter who gets a battlefield Y-J upgrade gets the seats instead of a 1K in paid J (who may have well in excess of $12k spend, perhaps mid $30k+ spend) is low class of UA.
Only saving grace is the conversion will eventually be complete though then there will be no 1-2-1 for anyone (unless you choose to believe Polaris is true 1-2-1).
What about 1K in paid J vs GS on a GPU applied to an award...?
If they hadn't extended the benefit to 1K in the first place, maybe there's an argument to limit the benefit to GS.
That they extended it in the first place, and are now eliminating it so that someone's MM GS companion, or a designated corporate employee who's been gifted status, or any other GS for that matter who gets a battlefield Y-J upgrade gets the seats instead of a 1K in paid J (who may have well in excess of $12k spend, perhaps mid $30k+ spend) is low class of UA.
Only saving grace is the conversion will eventually be complete though then there will be no 1-2-1 for anyone (unless you choose to believe Polaris is true 1-2-1).
What about 1K in paid J vs GS on a GPU applied to an award...?
Last edited by onthesam; Feb 9, 2019 at 6:27 pm
Feb 9, 2019, 7:40 pm
#432
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,217
I got to use this benefit at the end of last year, and now it has changed. I am a lowly 1K. I get it GS is worth more.
I do not like it then I have a choice. Walk, run to another airline or be happy I am in a lie flat on a red eye, albeit I need to crawl over or be crawled over by someone. First world problems people.
Should United give it one hand and take it with another? Probably not the brightest idea for generating customer loyalty from 1K folks, but great for GS folks who arguably they want to reward more than the 1K folks and I am guessing enough GS folks complained that resulted in the change of policy by United. You want the extra star treatment spend like a GS.
I do not like it then I have a choice. Walk, run to another airline or be happy I am in a lie flat on a red eye, albeit I need to crawl over or be crawled over by someone. First world problems people.
Should United give it one hand and take it with another? Probably not the brightest idea for generating customer loyalty from 1K folks, but great for GS folks who arguably they want to reward more than the 1K folks and I am guessing enough GS folks complained that resulted in the change of policy by United. You want the extra star treatment spend like a GS.
Feb 10, 2019, 6:46 am
#433
Join Date: Dec 2008
Location: Chicago IL US
Programs: UA 1K; National Executive Elite; Hertz PC & Hotels Galore
Posts: 946
This statement says it all and illustrates well the cumulative effect of UA's enhancements to 1K benefits and customer service blunders over the years. A lowly, worth less, 1K customer.
Last edited by onthesam; Feb 10, 2019 at 7:11 am
Feb 10, 2019, 9:33 am
#434
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,192
So many act like 1Ks will nevr have access to those seats. The way I read the announcement, it's just that 1Ks can't pre-reserve them. They can still swap into them when the seats release at the gate. What's so hard to understand about a business wanting to take care of people driving hundreds of thousands or millions of dollars in revenue before they take car of people driving thousands or tends of thousands of dollars in revenue?
Feb 10, 2019, 10:35 am
#435
Join Date: Dec 2008
Location: Chicago IL US
Programs: UA 1K; National Executive Elite; Hertz PC & Hotels Galore
Posts: 946
So many act like 1Ks will nevr have access to those seats. The way I read the announcement, it's just that 1Ks can't pre-reserve them. They can still swap into them when the seats release at the gate. What's so hard to understand about a business wanting to take care of people driving hundreds of thousands or millions of dollars in revenue before they take car of people driving thousands or tends of thousands of dollars in revenue?
Even if that was correct, hypothetically you have 6 GS and 10 1Ks ORD-FRA. Who gets the seats? The 2 1Ks who are standing at the gate agent desk in lieu of waiting at the Polaris lounge or being on their way to the airport? Hogwash.