Oct 22, 2018, 6:09 pm
Last edit by: drewguy
Hello – We would like to share some information that will help answer some of your questions. We're continuing to roll out our signature United Polaris® direct-aisle-access seating, adding at least one aircraft with United Polaris seating every 10 days on average from now through 2020.To support this effort, we performed a system update this past weekend to redefine some of our cabin booking classes, which includes no longer offering United Polaris first class. As a result, any United Polaris first class tickets will now be designated as United Polaris business class. We will be reaching out to all customers impacted by these changes.We’ve also re-aligned some of our booking codes. Notably, you’ll see that we aren’t using F, A classes anymore, and R and RN, which were upgrade classes before, is now PZ. PZ has the same availability as the booking codes it replaced.Premium cabin booking codes for United domestic and international flights are now as follows:
Thanks,
- UA Insider
- Revenue: J, C, D, Z, P
- Award: JN, ZN, IN, I
- Upgrade: PN, PZ
Thanks,
- UA Insider
- R/RN for upgrades has been replaced by PZ
- suggest: search for PZ space
- F, A fare classes have been removed
- suggest: no known workaround yet for 016- ticketing F or A on partners? (google flights may work?)
- O, ON fare classes have been removed
- suggest: --
- PN is still used for GS upgrades and 1K Instant Upgrades
Summary of Current Fare Codes (thanks jgreen1024)
Revenue buckets (PQM earnings)
J - Full Fare Business (300%)
C - Full Fare Business (200%)
D - Full Fare Business (200%)
Z - Discount Business (200%)
P - Deep Discount Business (150%)
Y - Full Fare Coach (150%)
B - Full Fare Coach (150%)
M - Discount Coach (100%)
E - Discount Coach (100%)
U - Discount Coach (100%)
H - Discount Coach (100%)
Q - Discount Coach (100%)
V - Discount Coach (100%)
W - Deep Discount Coach (100%)
S - Deep Discount Coach (100%)
T - Deep Discount Coach (100%)
L - Deep Discount Coach (100%)
K - Deep Discount Coach (100%)
G - Deep Discount Coach (100%)
N - Basic Economy (0%)
Saver Award Seats
IN - Elite Saver Business Award
I - Saver Business Award
XN - Elite Saver Coach Award
X - Saver Coach Award
Standard Award Seats
JN - Elite/CC Business Award
ZN - Business Award
YN - Elite/CC Coach Award
Upgrade Awards
PN - GS upgrade, Instant upgrade for 1K
PZ - Upgrade to Business/Domestic F
Changes to UA's Fare Classes (19-20 October 2018)
Oct 22, 2018, 11:21 am
#152
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
There has been some changes that were reported and discussed. The former R is now PZ. In your case it's PZ0 so the upgrade might not open. But it's PN2 which means that there are no GS traveling alone or with one companion traveling on your flight that want to use an instrument for the upgrade
I see that you are GS, if you apply an upgrade instrument should clear into the PN unless there are 3 of you in the same PNR.
I see that you are GS, if you apply an upgrade instrument should clear into the PN unless there are 3 of you in the same PNR.
Last edited by WineCountryUA; Oct 22, 2018 at 12:08 pm Reason: unneeded snark removed
Oct 22, 2018, 12:22 pm
#153
Join Date: Mar 2014
Programs: Mileage Plus Global Services 2MM
Posts: 1,200
Caution on auto-clearing
I am not sure if others have seen this or if it is a result of the weekend changes. Since PN has remained unaffected through these changes, I am not sure of the cause.
I have been watching my SFO-SIN flight like a hawk as it has been P9 PN0 since booking and I thought I would clear soon. Today, I checked Expert Mode and saw my flight was PN3 (and PZ3 for that matter). However my PNR was NOT updated and I was still showing waitlist. I called the GS line and the agent was able to process the UG and thought perhaps the weekend changes impacted it not being done automatically.
While PN was supposedly unaffected, perhaps a change somewhere in the code for the intended changes might have impacted (unintentionally) other areas. Moral of the story is watch your PNR's like a hawk for a while as these changes settle out.
I have been watching my SFO-SIN flight like a hawk as it has been P9 PN0 since booking and I thought I would clear soon. Today, I checked Expert Mode and saw my flight was PN3 (and PZ3 for that matter). However my PNR was NOT updated and I was still showing waitlist. I called the GS line and the agent was able to process the UG and thought perhaps the weekend changes impacted it not being done automatically.
While PN was supposedly unaffected, perhaps a change somewhere in the code for the intended changes might have impacted (unintentionally) other areas. Moral of the story is watch your PNR's like a hawk for a while as these changes settle out.
Oct 22, 2018, 1:09 pm
#154
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,460
I am not sure if others have seen this or if it is a result of the weekend changes. Since PN has remained unaffected through these changes, I am not sure of the cause.
I have been watching my SFO-SIN flight like a hawk as it has been P9 PN0 since booking and I thought I would clear soon. Today, I checked Expert Mode and saw my flight was PN3 (and PZ3 for that matter). However my PNR was NOT updated and I was still showing waitlist. I called the GS line and the agent was able to process the UG and thought perhaps the weekend changes impacted it not being done automatically.
While PN was supposedly unaffected, perhaps a change somewhere in the code for the intended changes might have impacted (unintentionally) other areas. Moral of the story is watch your PNR's like a hawk for a while as these changes settle out.
I have been watching my SFO-SIN flight like a hawk as it has been P9 PN0 since booking and I thought I would clear soon. Today, I checked Expert Mode and saw my flight was PN3 (and PZ3 for that matter). However my PNR was NOT updated and I was still showing waitlist. I called the GS line and the agent was able to process the UG and thought perhaps the weekend changes impacted it not being done automatically.
While PN was supposedly unaffected, perhaps a change somewhere in the code for the intended changes might have impacted (unintentionally) other areas. Moral of the story is watch your PNR's like a hawk for a while as these changes settle out.
Oct 22, 2018, 2:48 pm
#155
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,853
I have 23 reservations active and was hoping to get a few extra waitlisted upgrades to clear immediately following transition, as sometimes happens when computer system changes are implemented, but so far nothing.
Oct 22, 2018, 3:04 pm
#156
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Updates to United Fare Classes
Hello – We would like to share some information that will help answer some of your questions. We're continuing to roll out our signature United Polaris® direct-aisle-access seating, adding at least one aircraft with United Polaris seating every 10 days on average from now through 2020.To support this effort, we performed a system update this past weekend to redefine some of our cabin booking classes, which includes no longer offering United Polaris first class. As a result, any United Polaris first class tickets will now be designated as United Polaris business class. We will be reaching out to all customers impacted by these changes.We’ve also re-aligned some of our booking codes. Notably, you’ll see that we aren’t using F, A classes anymore, and R and RN, which were upgrade classes before, is now PZ. PZ has the same availability as the booking codes it replaced.Premium cabin booking codes for United domestic and international flights are now as follows:
Thanks,
- UA Insider
- Revenue: J, C, D, Z, P
- Award: JN, ZN, IN, I
- Upgrade: PN, PZ
Thanks,
- UA Insider
Oct 22, 2018, 3:33 pm
#157
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
I am not sure if others have seen this or if it is a result of the weekend changes. Since PN has remained unaffected through these changes, I am not sure of the cause.
I have been watching my SFO-SIN flight like a hawk as it has been P9 PN0 since booking and I thought I would clear soon. Today, I checked Expert Mode and saw my flight was PN3 (and PZ3 for that matter). However my PNR was NOT updated and I was still showing waitlist. I called the GS line and the agent was able to process the UG and thought perhaps the weekend changes impacted it not being done automatically.
While PN was supposedly unaffected, perhaps a change somewhere in the code for the intended changes might have impacted (unintentionally) other areas. Moral of the story is watch your PNR's like a hawk for a while as these changes settle out.
I have been watching my SFO-SIN flight like a hawk as it has been P9 PN0 since booking and I thought I would clear soon. Today, I checked Expert Mode and saw my flight was PN3 (and PZ3 for that matter). However my PNR was NOT updated and I was still showing waitlist. I called the GS line and the agent was able to process the UG and thought perhaps the weekend changes impacted it not being done automatically.
While PN was supposedly unaffected, perhaps a change somewhere in the code for the intended changes might have impacted (unintentionally) other areas. Moral of the story is watch your PNR's like a hawk for a while as these changes settle out.
Oct 22, 2018, 10:00 pm
#158
Join Date: Feb 2008
Location: SFO/SJC
Programs: UA 1K, NW forever
Posts: 1,390
I have a flight tomorrow booked in E upgraded with a GPU into PZ. Of the 10 flights on that route tomorrow only mine has PZ open, and almost all have E open. On the app and web I'm offered no options for SDC. In the past I would have been offered options for E. So either the system is broken or it's trying to find PZ for SDC.
Oct 22, 2018, 10:07 pm
#159
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,752
Hello – We would like to share some information that will help answer some of your questions. We're continuing to roll out our signature United Polaris® direct-aisle-access seating, adding at least one aircraft with United Polaris seating every 10 days on average from now through 2020.To support this effort, we performed a system update this past weekend to redefine some of our cabin booking classes, which includes no longer offering United Polaris first class. As a result, any United Polaris first class tickets will now be designated as United Polaris business class. We will be reaching out to all customers impacted by these changes.We’ve also re-aligned some of our booking codes. Notably, you’ll see that we aren’t using F, A classes anymore, and R and RN, which were upgrade classes before, is now PZ. PZ has the same availability as the booking codes it replaced.Premium cabin booking codes for United domestic and international flights are now as follows:
Thanks,
- UA Insider
- Revenue: J, C, D, Z, P
- Award: JN, ZN, IN, I
- Upgrade: PN, PZ
Thanks,
- UA Insider
Oct 22, 2018, 10:31 pm
#161
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
Most of my GS travelers are exactly the same way--if they didn't use their miles or instruments on other travelers, they wouldn't use them at all.
In fairness, though, that's not really what we're talking about. When the GS member is flying in paid business then GS agents can force the traveling companion's upgrade to clear by manually opening up PN inventory (provided that there are enough open seats), so PN inventory in the sense we're discussing here isn't really relevant. PN inventory is relevant when the GS member is being upgraded, the GS member is not present on the flight, or the GS member has multiple traveling companions and already used the forced upgrade benefit on someone else. IMO, this is one of the most valuable benefits of GS, and I think it would be a huge mistake for United to devalue it.
In fairness, though, that's not really what we're talking about. When the GS member is flying in paid business then GS agents can force the traveling companion's upgrade to clear by manually opening up PN inventory (provided that there are enough open seats), so PN inventory in the sense we're discussing here isn't really relevant. PN inventory is relevant when the GS member is being upgraded, the GS member is not present on the flight, or the GS member has multiple traveling companions and already used the forced upgrade benefit on someone else. IMO, this is one of the most valuable benefits of GS, and I think it would be a huge mistake for United to devalue it.
The status ladder is an inherent "unfair" system. UA decided to let GS receive significant better benefits to entice the others to become GS. Furthermore, the number of GS is much smaller than 1K. If 1Ks can pass their status to families and friends, it will create more competitions for other 1Ks than the case of GS passing their privileges.. We can see this in the impact of allowing 1Ks to preboard. It is almost unheard of that a large group of GS causes problems for the GA. But in hub-to-hub widebody and international flights, it is not infrequent to see 2-3 dozens of 1Ks pre-boarding making the GA's job more challenging..
.
Oct 22, 2018, 10:41 pm
#162
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
There has been some changes that were reported and discussed. The former R is now PZ. In your case it's PZ0 so the upgrade might not open. But it's PN2 which means that there are no GS traveling alone or with one companion traveling on your flight that want to use an instrument for the upgrade
I see that you are GS, if you apply an upgrade instrument should clear into the PN unless there are 3 of you in the same PNR.
I see that you are GS, if you apply an upgrade instrument should clear into the PN unless there are 3 of you in the same PNR.
Oct 22, 2018, 10:46 pm
#163
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
Difference between JN and ZN
Hello – We would like to share some information that will help answer some of your questions. We're continuing to roll out our signature United Polaris® direct-aisle-access seating, adding at least one aircraft with United Polaris seating every 10 days on average from now through 2020.To support this effort, we performed a system update this past weekend to redefine some of our cabin booking classes, which includes no longer offering United Polaris first class. As a result, any United Polaris first class tickets will now be designated as United Polaris business class. We will be reaching out to all customers impacted by these changes.We’ve also re-aligned some of our booking codes. Notably, you’ll see that we aren’t using F, A classes anymore, and R and RN, which were upgrade classes before, is now PZ. PZ has the same availability as the booking codes it replaced.Premium cabin booking codes for United domestic and international flights are now as follows:
Thanks,
- UA Insider
- Revenue: J, C, D, Z, P
- Award: JN, ZN, IN, I
- Upgrade: PN, PZ
Thanks,
- UA Insider
Oct 22, 2018, 11:18 pm
#164
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,400
JN is last-seat availability for premier members (and possibly United-branded chase credit card members; I don't recall). ZN may be capacity controlled, but is available for everyone. If both are available on the same flight, there's no difference in the number of miles required.
Oct 23, 2018, 4:41 am
#165
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453