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"You don't have permission to access" errors while searching on united.com

"You don't have permission to access" errors while searching on united.com

Old Feb 20, 18, 8:51 pm
  #1  
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"You don't have permission to access" errors while searching on united.com

Just started receiving this message:

Access Denied

You don't have permission to access "http://www.united.com/ual/en/us/flight-search/book-a-flight/results/rev?" on this server.Reference #18.f5f454b8.1519181357.759331d
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Old Feb 20, 18, 9:12 pm
  #2  
 
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Originally Posted by TomMM View Post
Just started receiving this message:

Access Denied

You don't have permission to access "http://www.united.com/ual/en/us/flight-search/book-a-flight/results/rev?" on this server.Reference #18.f5f454b8.1519181357.759331d
If you go to the main united page and then try your search again, does it work? I have been getting that for a few months now when searching without having first gone to ua dot com. Seems like they must have added some new kind of cookie validation / timeout.
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Old Feb 25, 18, 7:03 pm
  #3  
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wonderful. Trying to view my upcoming reservations it now always redirects to the preview page which is not accessible. Got to love when the Gremlins at EWR get too much rain ...

Access Denied

You don't have permission to access "http://preview.united.com/web/en-US/apps/reservation/flight/view/default.aspx?" on this server.Reference #18.e51fc917.1519606772.10e4bec
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Old Feb 25, 18, 7:06 pm
  #4  
 
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Originally Posted by cfischer View Post
wonderful. Trying to view my upcoming reservations it now always redirects to the preview page which is not accessible. Got to love when the Gremlins at EWR get too much rain ...Access Denied

You don't have permission to access "http://preview.united.com/web/en-US/apps/reservation/flight/view/default.aspx?" on this server.Reference #18.e51fc917.1519606772.10e4bec
Try removing the word "preview.". I recall somebody mentioning this, and by removing the word "preview." the links worked, IIRC.
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Old Feb 25, 18, 7:08 pm
  #5  
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Originally Posted by narvik View Post
Try removing the word "preview.". I recall somebody mentioning this, and by removing the word "preview." the links worked, IIRC.
yeah, no worries, the app works ... just funny how this happens, they haven't been using preview in quite some time ... makes me wonder if they are rolling out something new that will become available on preview soon?
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Old Jul 18, 18, 7:37 pm
  #6  
 
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You don't have permission to access errors while searching on united.com

I'm trying to access united.com on my laptop at my apartment in mainland China and keep getting the following error. If I access united.com on my phone (with VPN turned on) or if I use the app, it works fine. Could this be fallout from the "Taiwan is a country" issue?

Access Denied

You don't have permission to access "http://www.united.com/" on this server.
Reference #18.af1e8443.1531960069.b2247
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Old Jul 18, 18, 7:40 pm
  #7  
 
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Originally Posted by SFHokie View Post
I'm trying to access united.com on my laptop at my apartment in mainland China and keep getting the following error. If I access united.com on my phone (with VPN turned on) or if I use the app, it works fine. Could this be fallout from the "Taiwan is a country" issue?

Access Denied

You don't have permission to access "http://www.united.com/" on this server.
Reference #18.af1e8443.1531960069.b2247
I think it's a cookie issue. The great firewall doesn't give messages like that.
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Old Jul 19, 18, 2:38 am
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Originally Posted by fumje View Post
I think it's a cookie issue. The great firewall doesn't give messages like that.
Yes, it's the typical message that Akamai throws when a cookie exceeds a certain length or doesn't pass validation for another requirement (albeit it was set that way by the website behind Akamai). The solution is to erase cookies.

If that didn't help, it would be interesting to know from what kind of network OP is connecting.
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Old Jul 31, 18, 3:19 pm
  #9  
 
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They also changed access rules (I'm using a VPN which I have for years):

"

Access Denied

You don't have permission to access "http://www.united.com/web/en-US/apps/account/account.aspx" on this server. "
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Old Jul 31, 18, 3:23 pm
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Originally Posted by narvik View Post
They also changed access rules (I'm using a VPN which I have for years):

"

Access Denied

You don't have permission to access "http://www.united.com/web/en-US/apps/account/account.aspx" on this server. "
That would be a pain for me too as I use a VPN when I travel to PEK and PVG.
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Old Jul 31, 18, 3:31 pm
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Originally Posted by StuckinITH View Post
That would be a pain for me too as I use a VPN when I travel to PEK and PVG.
Managed to log in without using VPN. And then for kicks tried a different IP location, and that worked also.
Might just be another glitch?
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Old Oct 17, 18, 12:22 pm
  #12  
 
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You don't have permission to access errors while searching on united.com

united.com has been throwing many permission denied errors in the last 30 minutes.

You don't have permission to access "http://www.united.com/ual/en/US/flight-search/book-a-flight/results/rev?" on this server.

Is anyone else seeing this problem?
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Old Oct 17, 18, 12:29 pm
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Originally Posted by bdraco View Post
united.com has been throwing many permission denied errors in the last 30 minutes.

You don't have permission to access "http://www.united.com/ual/en/US/flight-search/book-a-flight/results/rev?" on this server.

Is anyone else seeing this problem?
Yeah, I reported it in the united.com thread. Happens after a couple searches for me. Are things normal when you start a fresh new session?
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Old Oct 17, 18, 12:32 pm
  #14  
 
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Everything is normal on a new session for the first search, however it breaks as soon as I do a second one.
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Old Oct 17, 18, 12:38 pm
  #15  
 
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Originally Posted by bdraco View Post
Everything is normal on a new session for the first search, however it breaks as soon as I do a second one.
Yep, I've been running into the same issue. I think UA is flagging me as a robot. It's quite annoying.
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