Schedule Change - It Automatically "Accepts"
Oct 12, 2018, 8:32 pm
#1
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Schedule Change - It Automatically "Accepts"
I saw on an itinerary that there was a schedule change. I saw it, and closed it out without doing anything like hit Accept or Change. I went back into the reservation and it no longer came up with a schedule change. I have had this happen before. Is it typical that if you open a Schedule Change and do not hit any button that it automatically Accepts the change and now I cannot change it?
Oct 12, 2018, 8:53 pm
#3
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Even if it auto-accepts, you still have the same options available to you.
Oct 12, 2018, 9:01 pm
#5
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Oct 12, 2018, 9:28 pm
#6
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Agree - it’s not a “done deal”. Have managed to get UA to make reasonable itinerary changes even after “accepting”. Doesn’t seem like they are rigid in holding such an “agreement” against a customer.
Oct 12, 2018, 11:23 pm
#7
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Agree - it’s not a “done deal”. Have managed to get UA to make reasonable itinerary changes even after “accepting”. Doesn’t seem like they are rigid in holding such an “agreement” against a customer.
completely agree this auto-accepting has been occurring for some time -- it may be doing it quicker than before but it was doing this years ago.
Oct 12, 2018, 11:54 pm
#8
Join Date: Oct 2009
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SNA-EWR (NS) in December. I never accepted a schedule change and only noticed because of the routing--The computer automatically rebooked me on SNA-ORD-EWR making the transit time 2 1/2 hours longer for measly 45 minute schedule change. It shocked me, and I asked the 1K agent why the computer thought it was OK to reroute me on a connection flight (through ORD, no less, one of the worst winter airports!). She had no idea, but promptly put me back on a NS.
Last edited by zombietooth; Oct 13, 2018 at 7:59 am
Oct 13, 2018, 12:01 am
#9
Join Date: Nov 2016
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Sneaky way to get people to keep the itinerary that the system suggests, or pay a change fee through the site if they don't realize that they still have the right to call them up and request changes for free.
Oct 13, 2018, 4:13 am
#10
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Oct 13, 2018, 9:03 am
#11
Join Date: May 2012
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unless it is major or it cuts a connection time to danger levels, then UA has not (in the past) helped me without a fee. Granted I guess I shouldn't be asking for a change if the layover goes from 55 to 1hr 10 lol
Oct 13, 2018, 9:23 am
#12
Join Date: Oct 2015
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I am thrilled with this change. Just had my first experience and received email and then new itinerary.
For the past year or so, every schedule change, no matter how minor, would not allow me to accept the change. The reservation was stuck and I would need to call to get the change accepted.
This will be a time saver for me. I can look at the email that informs me of the change and if acceptable I do not need to do anything. If it is unacceptable then I can call.
Kudos to United for a change I like.
For the past year or so, every schedule change, no matter how minor, would not allow me to accept the change. The reservation was stuck and I would need to call to get the change accepted.
This will be a time saver for me. I can look at the email that informs me of the change and if acceptable I do not need to do anything. If it is unacceptable then I can call.
Kudos to United for a change I like.
Oct 13, 2018, 3:02 pm
#13
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From my current experience, I don't see any change. Schedule changes have always been auto-'accepted' after some duration. However, I by happenstance just got a schedule change yesterday, and today still, no matter how many times I navigate away and then bring it back up again, it gives me the red text again.
Oct 13, 2018, 8:02 pm
#15
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(If you were responding to my post) perhaps I didn't explain what I meant clearly: I don't see any automatic acceptance, i.e. no change in behaviour from last month / last year / etc. When I finally clicked accept, the notice went away. Yes, what you describe is what I observe when an instrument and a change leave the reservation out of sync.