UA Experimenting with Different Colored Boarding Passes?
#46
Join Date: Feb 2009
Location: London NW10
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Posts: 214
I can count past single digit numbers
Are you implying that I am mentally sub-normal because I insist on using a paper BP? Your snide remark is not appreciated.
#47
Join Date: Sep 2014
Posts: 2,531
I think they meant (sarcastically) that the color coding of digital BPs (the topic of this thread) are useful for people who can't count to single digits. Not that users of paper BPs are inferior.
#48
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Join Date: Jun 2005
Posts: 57,567
This. I also print them in case my phone freezes while in line (rare, but it has happened) and in case the system has put me in the same seat with someone else. No way I'm handing my phone to the FA so he/she can sort it out.
#49
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Join Date: Jun 2005
Posts: 57,567
I see over on the Delta forum that there was a massive IT outage today, one effect of which was that people with paper BPs were boarding just fine and people with mobile boarding passes were having to show identity by photo ID or verifying seat number.
https://www.flyertalk.com/forum/delt...locations.html
https://www.flyertalk.com/forum/delt...locations.html
#51
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Me. Both.
#52
Join Date: May 2015
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I use mobile bp when I travel in places ID is not required, like intra-Schengen. For INTL always paper as it's easier to hand it along with your passport.
On any itinerary when I check bags I get the bp from the counter anyway.
On any itinerary when I check bags I get the bp from the counter anyway.
#53
Join Date: Mar 2003
Location: Los Angeles, CA
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I always show up at the airport with a printed boarding pass as a back-up, but I use my mobile boarding pass exclusively once at the airport. A few years ago UA had a computer outage at LAX on a day when I had a rollaboard to stow, and they only permitted people with paper boarding passes to board initially. And my 21-month-old iPhone died quite unexpectedly a few weeks ago, (thankfully) 3 days after I returned from SIN. Technology fails at the most inopportune times, and I don't ever want to be in one of those extremely rare situations where I am 100% dependent upon technology when a simple act of a hard copy backup will potentially save me time and hassle. But I fully leverage the available technology to make my life easier during the 99.99% of the time that it works as intended.
#54
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My purely subjective observation (I'm not about to stand next to the GA with a stopwatch) is that, on average, passengers with paper boarding passes (either kiosk or printed @ home) spend less time at the BP scanner than those with boarding passes on a 'smart'phone (or other device). How often have I seen passengers' screens go 'dark' just before scanning, or the screen is displaying the BP for a connecting flight, or another passenger, or some 'pop-up' message has obliterated it, etc. etc.
I've never had any of the above issues with a paper BP. YMMV.
I've never had any of the above issues with a paper BP. YMMV.
#55
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Location: Austin, TX
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My purely subjective observation (I'm not about to stand next to the GA with a stopwatch) is that, on average, passengers with paper boarding passes (either kiosk or printed @ home) spend less time at the BP scanner than those with boarding passes on a 'smart'phone (or other device).
Now, if the scanners were NFC-enabled and you could board based upon your stored MileagePlus card (think Apple Pay), then, maybe. As it stands, it's just not that big of a deal to board using a piece of paper.
#56
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This. I've never figured out what problem, exactly, mobile boarding passes are supposed to be solving. The only time I use them is if I've been upgraded since I arrived at the airport and I can't find a kiosk to reprint my boarding pass.
Now, if the scanners were NFC-enabled and you could board based upon your stored MileagePlus card (think Apple Pay), then, maybe. As it stands, it's just not that big of a deal to board using a piece of paper.
Now, if the scanners were NFC-enabled and you could board based upon your stored MileagePlus card (think Apple Pay), then, maybe. As it stands, it's just not that big of a deal to board using a piece of paper.
#57
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For me, the convenience factor lies in not having to find a printer when I’m on the road, and not worrying about missing the 45 minute checkin cutoff and being able to head straight to security without having to stop at and/or find a kiosk. Those are huge problems mobile boarding passes have solved for me over the last decade (or just about).
#58
Join Date: Sep 2014
Posts: 2,531
Also imagine your SO and your two kids check-in for your 6pm flight, SDC to the 4pm, and stand by for the 2pm. Now your CPU clears, so you print a new BP. An aisle seat opens up, so you move and print a new BP. You've now produced 14 pieces of paper all, 10 of which are now out of date. Now they clear standbys on the 2pm, and you've printed 18 boarding passes. With mobile boarding passes, everything is just refreshed to the latest correct version.
The biggest thing for me, tbh, is that my phone fits in my jeans pocket whereas a boarding pass doesn't. If I'm wearing a jacket or shirt with breast pocket, then great. If I'm not, then I'm always at a loss about where to stash my boarding pass and it usually ends up in my bag.
#59
Join Date: May 2016
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My purely subjective observation (I'm not about to stand next to the GA with a stopwatch) is that, on average, passengers with paper boarding passes (either kiosk or printed @ home) spend less time at the BP scanner than those with boarding passes on a 'smart'phone (or other device). How often have I seen passengers' screens go 'dark' just before scanning, or the screen is displaying the BP for a connecting flight, or another passenger, or some 'pop-up' message has obliterated it, etc. etc.
I've never had any of the above issues with a paper BP. YMMV.
I've never had any of the above issues with a paper BP. YMMV.
#60
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a full A320 with paper boarding passes is boarded in 5-6min (a good agent takes 4min). With phones (android phones are especially bad - and watches too) it takes 12-15min. In other words, those phone boarding passes are a waste of time for the passengers and the airlines, but people think that they are somehow advantageous. I am in my early 20ies and stopped Checking in online. I reserve seats when I book the flight and then go to the airport counter, that is a matter of 60s vs 2-3min online.