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Non-Polaris swap to/from Polaris seat re-assignment process

Non-Polaris swap to/from Polaris seat re-assignment process

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Old Mar 20, 19, 4:16 am
  #46  
 
Join Date: Feb 2016
Location: ORD
Programs: UA Gold, Bonvoy Ambassador Elite, HH Diamond, EENational, Hyatt Discoverist
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Originally Posted by Brandinho1 View Post
Just happened to look at me and MrsBrandinho1ís reservation for 3/21 and now show a Polaris seat map. We were in 8 A/B and were moved to 8 D/G I moved us to 3 D/G. Donít think I have read anyone having this swap on this route. Looks to be a reconfigured bird as flight still shows 777-200. Looks like maybe the app hasnít updated the seat map to the polarized one maybe due to having to move peopleís seats on the equipment swap?
Edit: Now shows as bookable in app search for this flight on 3/21 😃. Itís nice going from 2-4-2 to a Polarized plane.
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Old Mar 20, 19, 12:22 pm
  #47  
 
Join Date: Oct 2009
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Originally Posted by Brandinho1 View Post
Edit: Now shows as bookable in app search for this flight on 3/21 😃. Itís nice going from 2-4-2 to a Polarized plane.
Unless you are in Y and going from 3-3-3 to 3-4-3.
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Old Mar 21, 19, 7:42 am
  #48  
 
Join Date: Mar 2017
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Originally Posted by Brandinho1 View Post
Just happened to look at me and MrsBrandinho1ís reservation for 3/21 and now show a Polaris seat map. We were in 8 A/B and were moved to 8 D/G I moved us to 3 D/G. Donít think I have read anyone having this swap on this route. Looks to be a reconfigured bird as flight still shows 777-200. Looks like maybe the app hasnít updated the seat map to the polarized one maybe due to having to move peopleís seats on the equipment swap?
I had that switch last year in september/october. So it happens occasionally.
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Old Mar 21, 19, 12:06 pm
  #49  
 
Join Date: May 2016
Posts: 21
We are traveling with a family of 4 (kids are 3 and 7 years old, so on the young side) on paid business class seats ORD to PEK that were booked in September. We had the old seat configuration so I had placed in the 4 seats across in the middle. We were just switched to the new configuration and they placed us in the same row but in a 1-2-1 configuration which doesn't really work with the kids (we really need two of the pods in the middle). All of the pods of two are taken and the supervisor claims they can't move seats for other people. She put a note in the file and said I need to discuss with the GA on Saturday. Is this true? I am pretty upset that I can't even be guaranteed seats with my kids on paid business class tickets booked 7 months ago! Thoughts on this?
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Old Mar 21, 19, 12:21 pm
  #50  
 
Join Date: Dec 2004
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Originally Posted by TravelingPeanut622 View Post
We are traveling with a family of 4 (kids are 3 and 7 years old, so on the young side) on paid business class seats ORD to PEK that were booked in September. We had the old seat configuration so I had placed in the 4 seats across in the middle. We were just switched to the new configuration and they placed us in the same row but in a 1-2-1 configuration which doesn't really work with the kids (we really need two of the pods in the middle). All of the pods of two are taken and the supervisor claims they can't move seats for other people. She put a note in the file and said I need to discuss with the GA on Saturday. Is this true? I am pretty upset that I can't even be guaranteed seats with my kids on paid business class tickets booked 7 months ago! Thoughts on this?
An option, though not optimal, would be to ask for a no-cost change to ORD-SFO-PEK or ORD-EWR-PEK*, if the seating configuration you want is available.

*A good FTer would love this for the extra miles. Having young kids, not so much, unless you are working them towards MM status!
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Old Mar 21, 19, 12:50 pm
  #51  
 
Join Date: May 2016
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Originally Posted by wxguy View Post
An option, though not optimal, would be to ask for a no-cost change to ORD-SFO-PEK or ORD-EWR-PEK*, if the seating configuration you want is available.

*A good FTer would love this for the extra miles. Having young kids, not so much, unless you are working them towards MM status!
Haha! It would be a good option if we didn't have the kids, but with the kids I think we will stick to direct. I am pretty sure it will workout, as I am sure there are plenty of people who would prefer the single window seats, but I don't understand why they can't move somebody when we were all shuffled around yesterday anyway!
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Old May 8, 19, 6:38 pm
  #52  
 
Join Date: Nov 2012
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Operation Watchitlikeahawk is exhausting.

My wife and I booked tickets in March for a trip from ORD to PVG 45 days later.

This is how it went.

My seat, my wife's seat:

7H, 6H Selected by us at booking on a pmUA 772
6C Selected by me 2-3 weeks later
5G, 6G Assigned by UA at T-2 days on a Polarized 772
3A, 3L Selected by us at T-2 days at 5:40 AM
6A, 2A Assigned by UA at T-2 days at 9:00 AM when plane was swapped back to pmUA 772
6J Selected by me at T-2 days at 10:00 AM
2C Selected by me at check-in at T-24
2D, 2A Assigned by UA at 5:00 AM on day of departure when plane was swapped to a pmCO 772 (at 2:30 AM when we woke up it was still a pmUA 772)
4D, 3D Selected by us at 6:00 AM

I had 9 different seats........And at one point we both managed to get seats in the former First Class area........

Edited to correct my wife's final seat. It was 3D, not 3A as originally reported.

Last edited by StuckinITH; May 9, 19 at 1:09 am Reason: Edited as so many seats got me confused and I'm jet lagged
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Old May 8, 19, 6:41 pm
  #53  
 
Join Date: Nov 2014
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Wow, that's pretty impressive.

Meanwhile, I went out my way to find a 764 routing just to avoid this mess.
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Old May 9, 19, 3:42 am
  #54  
 
Join Date: Nov 2012
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Originally Posted by findark View Post
Wow, that's pretty impressive.

Meanwhile, I went out my way to find a 764 routing just to avoid this mess.
And we need to return home in 2 weeks on the pmUA 772.

The sad part is that we have another trip to PVG at the end of June on the pmUA 772. The saddest part is that it's in Economy. We now have the 2 seats together in the side bulkhead. With plane swaps like we experienced for this trip, we'll end up in an awful row and with a neighbor to boot (meaning in addition, not like we are going to boot the neighbor out).
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Old May 16, 19, 12:35 am
  #55  
 
Join Date: Aug 2008
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Is there information somewhere that shows how the pmUA772 seats map to the converted Polaris seats when there's a last minute A/C change?
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Old May 16, 19, 12:46 am
  #56  
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Originally Posted by tylerdurden4543 View Post
Is there information somewhere that shows how the pmUA772 seats map to the converted Polaris seats when there's a last minute A/C change?
None that anyone (on FT) has been able to figure out.
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Old May 16, 19, 1:17 am
  #57  
 
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Okay, thanks!
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Old May 17, 19, 3:03 pm
  #58  
Ari
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Originally Posted by WineCountryUA View Post
None that anyone (on FT) has been able to figure out.
Something along these lines:

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Old Yesterday, 9:47 am
  #59  
 
Join Date: Mar 2015
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Not a Polaris route, but my HD 772 for SFO-OGG got swapped to a 77W. Yay for better seats, boo for having paid a Z fare on a flight that will end up having tons of upgrades clear (assuming the plane change holds).
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