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Bad Start to early departure from BOS: delay to tow overnighted a/c to gate.

Bad Start to early departure from BOS: delay to tow overnighted a/c to gate.

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Old Jul 20, 18, 5:26 am
  #1  
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Bad Start to early departure from BOS: delay to tow overnighted a/c to gate.

Flying United for the first time in years this morning (hopefully).

Checked on Flight Aware this morning; happy to see flight is on time and inbound aircraft arrived last night.

Sitting here at the gate at T-30 and hear this announcement: “We are sorry for the delay. The plane was parked on the tarmac overnight and needs to be towed over. We’re waiting for a tow truck.”

What? Did someone forget to bring the plane over?

Still no sign of it.

Not impressed.
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Old Jul 20, 18, 7:06 am
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I am by means a UNITED fan, in fact I pretty much dislike the airline, but in fairness that can happen with any airline.
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Last edited by kmersh; Jul 20, 18 at 10:06 am Reason: added the word much
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Old Jul 20, 18, 7:25 am
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Can you tell us what airport you are in? You may know, but we do not know to which you are referring.
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Old Jul 20, 18, 9:52 am
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Originally Posted by Yahtzee View Post
What? Did someone forget to bring the plane over?
It's likely your gate was used for one or more intervening flights since that plane arrived, and there is a limited amount of tow equipment.
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Old Jul 20, 18, 11:00 am
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Admittedly a frustration post.

It was Boston. I heard the flight attendant say it happens all the time he works that flight.

At least in seat power worked for 75% of the flight and WiFi for 25%.
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Old Jul 20, 18, 11:03 am
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Lots of congestion on the ground in Boston. Even if the move-team is hooked up to the airplane ready to tow it to the gate they may not be able to get there for some time due to all the ground traffic.
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Old Jul 20, 18, 12:06 pm
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This happens consistently at SFO. They know well in advance their plans and have been doing this for eons. If there’s a shortage of ground equipment, buy more ground equipment or plan your schedule for the ground equipment you have. To add insult to injury, I often find these planes have mechanical problems after being towed. What were they doing all night that they couldn’t run basic checks.
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Old Jul 20, 18, 4:22 pm
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SFO is my "home" airport, also, and I take many early departures. This used to be a problem in earlier years, before UA reconfigured its Express gates and made more use of Int'l gates; but I have not had this "tow" delay for about 3-4 years at SFO.
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Old Jul 20, 18, 5:11 pm
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Originally Posted by Ocn Vw 1K View Post
SFO is my "home" airport, also, and I take many early departures. This used to be a problem in earlier years, before UA reconfigured its Express gates and made more use of Int'l gates; but I have not had this "tow" delay for about 3-4 years at SFO.
I've had it happen 3-4 times this year. 2 or 3 of those the planes subsequently went mechanical. I think they were all 753s.
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Old Jul 20, 18, 5:15 pm
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Originally Posted by JAaronT View Post
This happens consistently at SFO. They know well in advance their plans and have been doing this for eons. If there’s a shortage of ground equipment, buy more ground equipment or plan your schedule for the ground equipment you have. To add insult to injury, I often find these planes have mechanical problems after being towed. What were they doing all night that they couldn’t run basic checks.
I'm guessing the issue is more of a lack of personnel than a lack of equipment.
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Old Jul 20, 18, 5:21 pm
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Originally Posted by onthesam View Post
I'm guessing the issue is more of a lack of personnel than a lack of equipment.
There's a clear solution for that too!
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Old Jul 20, 18, 6:24 pm
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Originally Posted by JAaronT View Post
There's a clear solution for that too!
Make the passengers push it.
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Old Jul 20, 18, 6:32 pm
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Originally Posted by Ocn Vw 1K View Post
SFO is my "home" airport, also, and I take many early departures. This used to be a problem in earlier years, before UA reconfigured its Express gates and made more use of Int'l gates; but I have not had this "tow" delay for about 3-4 years at SFO.
If you have this problem at SFO, it's normally because the plane was undergoing maintenance overnight, and that maintenance ran late.

Or at least, that's what it's been every time I've had it happen.
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Old Jul 20, 18, 6:40 pm
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Had this happen at SFO in april. Taking the 11 pm redeye to ord. Knew the 772 that we were on arrived at SFO 30 hours prior and get to the gate and sure enough no A/c was there and we were delayed for about an hour. On top of that all of the first class passengers were not allowed to board until after group 4 started boarding.
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Old Jul 20, 18, 6:49 pm
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Originally Posted by flyerCO View Post
Make the passengers push it.
That's Spirit's business model.
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