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Jul 22, 2018, 9:21 am

#16

pecck

Original Poster

Join Date: Jan 2017

Location: IAH

Posts: 35

Gotcha, I have IAH-LAX coming up and will check that one. Thanks.

Jul 22, 2018, 10:04 am

#17

1KChinito

Join Date: Jul 2003

Location: SFO

Programs: COdbaUA Platinum 2MM

Posts: 5,532

Quote:

Originally Posted by pecck

Gotcha, I have IAH-LAX coming up and will check that one. Thanks.

Just did a dummy booking online for IAH-LAX. I found connecting flights through DEN, PHX, DFW, LAS, SAN and AUS. Good luck. Please come back and let us know what you end up with.

Jul 22, 2018, 10:08 am

#18

EmailKid

Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist

Join Date: Aug 2002

Location: YYJ/YVR and back on Van Isle ....... for now

Programs: UA lifetime MM / *A Gold

Posts: 14,428

Quote:

Originally Posted by pecck

How do you go about adding the extra segment? I have a flight tomorrow morning IAH-MSY and back again MSY-IAH tomorrow evening. I looked at the United app and only see the ability to change my flight, not add a segment.

Closest hub is Chicago, so unlikely to be offered that @:-)

But the LAX flight should offer all kinds of possibilities.

Jul 22, 2018, 2:09 pm

#19

jsloan

FlyerTalk Evangelist

Join Date: Oct 2001

Location: Austin, TX

Posts: 21,393

Quote:

Originally Posted by 1KChinito

Just did a dummy booking online for IAH-LAX. I found connecting flights through DEN, PHX, DFW, LAS, SAN and AUS. Good luck. Please come back and let us know what you end up with.

The routes that you see when you book online may have no correlation to what is offered by the app as part of an SDC. Besides DEN, which may be a possibility (I’d have to look), none of the other cities can be routed on an IAH-LAX fare. Instead, what you’re seeing is the website constructing a fare by introducing a fare break at the transfer point.

The reason that matters is that the official rules restrict you to the routings for the underlying fare. That doesn’t mean that you won’t ever see something that’s prohibited — it wouldn’t surprise me at all for IAH-AUS-LAX to be offered by the app. It does mean that if the app doesn’t offer it, an agent might not choose to offer it either.

I have seen IAH-DEN-AUS and IAH-ORD-AUS offered; obviously, neither of those is a legal routing. It’s possible that the app just isn’t in a giving mood today.

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