I could certainly use any assistance possible to identify a United Airlines decision maker who has the ability and authority to grant an exception to the current pet travel policy for dogs rescued from the meat trade in S Korea. To date we have flown 45 goldens from Korean meat farms to their new lives in SW FL. In May however United decided to restrict crate height to 30 inches thus eliminating our ability to continue to be of assistance. Following and unanswered letter to United's CEO, I have exchanged emails with "Corporate Customer Care" but they have politely said .. Thank You for contacting us. We appreciate hearing from our customers. Any help to make the appropriate connection would be greatly appreciated

Thank you Cruiser for your reply. The restrictions were placed as a result of human error and/or system failures and had no connection to crate height. Shortly after implementing the changes United realized certain unintended consequences. Thankfully they had to make exceptions for military families traveling between duty stations. This confirmed the fact that the new policy was a business decision not one based on the care and concern of canine travel as professed. Animals can still travel on a United flights with a few breed exceptions. Limiting the size of the crate makes no sense. The plane certainly did not get smaller all of a sudden.

Thank you for taking the time to reply. All of your ideas are great suggestions. We have begun to reach out to both local and national media. I had not thought about the Fortune 500 avenue but one Korean pup adopter has significant national media connections. A number of our fosters and adopters have begun to connect to United through Twitter. All I am asking in my attempts to contact United is to be given the opportunity to communicate directly via text, email or phone with a decision maker. Thank you again for your time
Thank you Often1 for your time although I have to respectfully disagree. The fact that a small pup died in the overhead compartment is nothing short of tragic. When United's team managed to send a German Shepard to Japan instead of Denver is clearly an example of both human and system failure. I applaud United for calling a 2 month timeout to revisit their pet travel procedures. The new policy however still allows animals who fit in a crate smaller than 30 inches in height to fly the same as before. The height restriction seems to be a random perimeter that has no connection to pet safety. The effect of such a restriction does not provide a safer flight. Instead it simply excludes certain types and breeds of dogs from traveling on United.

I don’t see this going very far. Little upside and lots more to the downside for UA

I applaud your cause as a dog lover myself, but isn't there specialized flight options, or is that only domestic?