11 hrs in an E+ 763 new seat.......NEVER AGAIN !!!
#1
Original Poster
Join Date: Sep 2017
Location: GIG - YYC - SVO
Programs: Lost it all and don't care
Posts: 945
11 hrs in an E+ 763 new seat.......NEVER AGAIN !!!
Flew to GIG again 2 weeks ago in J like we've always been doing for 4 years straight. Unfortunately got E+ coming back......why is irrelevant.
The 767 had the new Polaris cabin which DID NOT look impressive......it was like a boiler room cube farm, and steerage had these new thin back seats which I'd never seen before. I am familiar with the ones in the A319/737 where I am typing this post from right now, as they look similar, but have reclining headrests.
I am 6' 1" and 185 pounds in excellent shape and I felt like an 80 year old with osteoarthritis and scoliosis due to having sat in this seat. I am only 58.
Both my wife and I are crippled right now and blame it directly on these "new to us" seats. Their limited recline was assinine and the cushion length ridiculious. How you can ask any paying customer to suffer thru this torture is beyond me Oscar or Kirby. There were lots of Brasilians on board and I could over hear many complaining to their seatmates.
Anyone else have the same issue long haul ?
The 767 had the new Polaris cabin which DID NOT look impressive......it was like a boiler room cube farm, and steerage had these new thin back seats which I'd never seen before. I am familiar with the ones in the A319/737 where I am typing this post from right now, as they look similar, but have reclining headrests.
I am 6' 1" and 185 pounds in excellent shape and I felt like an 80 year old with osteoarthritis and scoliosis due to having sat in this seat. I am only 58.
Both my wife and I are crippled right now and blame it directly on these "new to us" seats. Their limited recline was assinine and the cushion length ridiculious. How you can ask any paying customer to suffer thru this torture is beyond me Oscar or Kirby. There were lots of Brasilians on board and I could over hear many complaining to their seatmates.
Anyone else have the same issue long haul ?
Last edited by KDS777; Jun 15, 2018 at 8:27 pm
#2
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
#3
Join Date: Sep 2007
Location: Washington DC
Programs: Delta DM CO PE OZ GE AMTRAK
Posts: 524
Flew to GIG again 2 weeks ago in J like we've always been doing for 4 years straight. Unfortunately got E+ coming back......why is irrelevant.
The 767 had the new Polaris cabin which DID NOT look impressive......it was like a boiler room cube farm, and steerage had these new thin back seats which I'd never seen before. I am familiar with the ones in the A319/737 where I am typing this post from right now, as they look similar, but have reclining headrests.
I am 6' 1" and 185 pounds in excellent shape and I feel like an 80 year old with osteoarthritis and scoliosis.
Both my wife and I are crippled right now and blame it directly on these "new to us" seats. Their limited recline was assinine and the cushion length ridiculious. How you can ask any paying customer to suffer thru this torture is beyond me Oscar or Kirby. There were lots of Brasilians on board and I could over hear many complaining to their seatmates.
Anyone else have the same issue long haul ?
The 767 had the new Polaris cabin which DID NOT look impressive......it was like a boiler room cube farm, and steerage had these new thin back seats which I'd never seen before. I am familiar with the ones in the A319/737 where I am typing this post from right now, as they look similar, but have reclining headrests.
I am 6' 1" and 185 pounds in excellent shape and I feel like an 80 year old with osteoarthritis and scoliosis.
Both my wife and I are crippled right now and blame it directly on these "new to us" seats. Their limited recline was assinine and the cushion length ridiculious. How you can ask any paying customer to suffer thru this torture is beyond me Oscar or Kirby. There were lots of Brasilians on board and I could over hear many complaining to their seatmates.
Anyone else have the same issue long haul ?
#4
Original Poster
Join Date: Sep 2017
Location: GIG - YYC - SVO
Programs: Lost it all and don't care
Posts: 945
Just to clarify.........I've got lots of seat time in E+ over 10 hours without issue.......as well as 4-5 at a time.
Did the Polaris 767 get new seats in the back as well as the front is the question I think.
Anything else is speculative, as there were some other pax with said issue voicing it publicly during deplaning in IAH.
Did the Polaris 767 get new seats in the back as well as the front is the question I think.
Anything else is speculative, as there were some other pax with said issue voicing it publicly during deplaning in IAH.
#5
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,304
But to be fair to the OP, the thinbacks are uncomfortable, especially to be in for a long time. I always bring my own pillow for my head, and use the UA crap to line my butt/back.
Imagine the folks in E-
#6
Join Date: Nov 2011
Location: West
Programs: UA 1K, Marriott Titanium
Posts: 167
I also regularly fly ex-SFO to Europe, Asia, and Australia in E+. While I don't love it, its better than E- on any other airline. I'm 50+, 5'10, 180lb. Seems fine to me and no health problems like you describe! And I have no idea what planes I am in - it's a tube with seats and some are more comfortable than others, that's all I care to know. Seems to work out fine for me.
#7
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,452
The Polaris 767s got the same seats in Y as the 764 and retrofit 763 (B/E Pinnacle), with the new brand-standard "leather" seat covers. IMO it's a good Y seat, but new seats are always pretty firm. It sounds like nonsense, but it really is true, the cushions need a few hundred rear ends in them for extended periods of time before they break in.
Just to clear up confusion, it is NOT the same model as on the 737 fleet. In other words, not a true slimline.
The 767 Polaris cabin might not "look" impressive, but after flying in it, I am convinced it is the best 767 business class hard product, bar none. I've flown a lot of them and I cannot think of one I prefer to it.
Just to clear up confusion, it is NOT the same model as on the 737 fleet. In other words, not a true slimline.
The 767 Polaris cabin might not "look" impressive, but after flying in it, I am convinced it is the best 767 business class hard product, bar none. I've flown a lot of them and I cannot think of one I prefer to it.
#9
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
To me, 11 hours in any coach seat, on any airline, doesn't seem like the healthiest way to travel. Several years ago, I refused to ever do it again. Business or Premium Economy for that amount of time.
#10
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Flew to GIG again 2 weeks ago in J like we've always been doing for 4 years straight. Unfortunately got E+ coming back......why is irrelevant.
The 767 had the new Polaris cabin which DID NOT look impressive......it was like a boiler room cube farm, and steerage had these new thin back seats which I'd never seen before. I am familiar with the ones in the A319/737 where I am typing this post from right now, as they look similar, but have reclining headrests.
I am 6' 1" and 185 pounds in excellent shape and I feel like an 80 year old with osteoarthritis and scoliosis.
Both my wife and I are crippled right now and blame it directly on these "new to us" seats. Their limited recline was assinine and the cushion length ridiculious. How you can ask any paying customer to suffer thru this torture is beyond me Oscar or Kirby. There were lots of Brasilians on board and I could over hear many complaining to their seatmates.
Anyone else have the same issue long haul ?
The 767 had the new Polaris cabin which DID NOT look impressive......it was like a boiler room cube farm, and steerage had these new thin back seats which I'd never seen before. I am familiar with the ones in the A319/737 where I am typing this post from right now, as they look similar, but have reclining headrests.
I am 6' 1" and 185 pounds in excellent shape and I feel like an 80 year old with osteoarthritis and scoliosis.
Both my wife and I are crippled right now and blame it directly on these "new to us" seats. Their limited recline was assinine and the cushion length ridiculious. How you can ask any paying customer to suffer thru this torture is beyond me Oscar or Kirby. There were lots of Brasilians on board and I could over hear many complaining to their seatmates.
Anyone else have the same issue long haul ?
There was a little while ago a question of what auction UA should put with the miles (for people who have loads of them). All the suggestions were nice so I decided not to add my suggestion: to take Oscar or/and Kirby as my guest(s) in a middle seat on a 14 hours flight. But I would be nice, they would be my guests in Economy +, not Economy.
#11
Join Date: Aug 2011
Location: Boston MA
Programs: UA 1K/1.5 million miler, SU Gold, JL Sapphire
Posts: 529
When United started switching from 9-abreast to 10-abreast on 777, I finally told my employer no more trips to Asia in E, plus or not. Please.
9-abreast was already not comfortable at all. 10? No way. I am done. It is just not healthy. Not > 10 times a year at least.
Got business class instead. Fortunately.
9-abreast was already not comfortable at all. 10? No way. I am done. It is just not healthy. Not > 10 times a year at least.
Got business class instead. Fortunately.
#12
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,134
I've flown E+ to Asia/Australia several times, and in my opinion its not so much the seats in E+ as it is the passengers around you. Having an open seat (or whole row!) makes it great. But if you've got noisy or restless people around you, someone behind you kicking your seat, or the two fellows behind me that talked loudly for literally that entire SFO-ICN flight it can be utterly miserable.
#14
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
The Polaris 767s got the same seats in Y as the 764 and retrofit 763 (B/E Pinnacle), with the new brand-standard "leather" seat covers. IMO it's a good Y seat, but new seats are always pretty firm. It sounds like nonsense, but it really is true, the cushions need a few hundred rear ends in them for extended periods of time before they break in.
.
.
The seats on the x10 777 are horrible. They only give 19.4"/seat in width, and are .6" less wide than the seats on a 737. But this is NOT the A/C that OP was on. Unless he reported it wrong, he was on a 763, where the seats are nearly two inches wider.
#15
Join Date: Jul 2014
Location: BOS
Programs: 1MM, UA 1k
Posts: 529
Just to clarify.........I've got lots of seat time in E+ over 10 hours without issue.......as well as 4-5 at a time.
Did the Polaris 767 get new seats in the back as well as the front is the question I think.
Anything else is speculative, as there were some other pax with said issue voicing it publicly during deplaning in IAH.
Did the Polaris 767 get new seats in the back as well as the front is the question I think.
Anything else is speculative, as there were some other pax with said issue voicing it publicly during deplaning in IAH.