UA contact info to submit a potential lawsuit complaint
#16
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Not much help to the OP, but there really needs to be a Florida-style Stand Your Ground law extended to inflight conflicts. I am reading too many similar reports, either FT posts or news articles where a passenger was assaulted, groped or otherwise abused by a nearby person. Something like this was better resolved on the spot with whack over the drunk's head with a nearby fire extinguisher. Voila...problem solved.
#17
Join Date: Jan 2016
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Not much help to the OP, but there really needs to be a Florida-style Stand Your Ground law extended to inflight conflicts. I am reading too many similar reports, either FT posts or news articles where a passenger was assaulted, groped or otherwise abused by a nearby person. Something like this was better resolved on the spot with whack over the drunk's head with a nearby fire extinguisher. Voila...problem solved.
How many more 'fights' do we need on airplanes? And we're so tightly packed, an attempt to "whack" a drunk's head with a fire extinguisher will almost certainly result in hitting someone else as well.
#18
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That's how others get hurt.
Crew are trained to de-escalate situations, but that only goes so far.
Flights to & from trouble spots such as LAS need better-trained GA's and FA's who know when to cut people off (before it's a problem).
Crew are trained to de-escalate situations, but that only goes so far.
Flights to & from trouble spots such as LAS need better-trained GA's and FA's who know when to cut people off (before it's a problem).
#19
Join Date: Jan 2016
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In UA's defense, they did identify a troublesome passenger (he made a couple of snide remarks and a rude announcement completely sober) prior to my flight departure out of LAX to LAS and after a gate agent talked to the captain, had that passengers' ticket revoked. The passenger never even made it to the front of the boarding line. So, they are trying, from at least what I can see.
#21
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I imagine that OP thinks $500 is inadequate because the difference between the Economy seat he could have paid for at the time of booking, and the biz seat he actually paid for, was rather greater than $500.
#22
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#23
Join Date: Dec 2008
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OP didn't ask how to effectuate service of process but rather asked how to submit a 'little-c' complaint to UA, presumably threatening a lawsuit ("potential lawsuit complaint") and seeking more money.
Best advice, OP, is to calm down and ask yourself: were you damaged (monetarily) in any way? If not, take your $500 voucher and run. If you feel you're entitled to money damages, consult an attorney. Writing UA on your own using the treat of a lawsuit to leverage a monetary settlement will likely be a waste of your time.
Best advice, OP, is to calm down and ask yourself: were you damaged (monetarily) in any way? If not, take your $500 voucher and run. If you feel you're entitled to money damages, consult an attorney. Writing UA on your own using the treat of a lawsuit to leverage a monetary settlement will likely be a waste of your time.
#24
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#25
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Agree, and the few times I've had issues with passenger behavior It's been at LAS and FLL
#26
Join Date: Jul 2001
Location: Phoenix, AZ
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I am curious in this regard: can the OP sue the passenger?
Suppose a flight is diverted b/c of passenger behavior. Can another passenger on that flight who misses a wedding, a funeral, or a critical business meeting sue the responsible party for damages?
Suppose a flight is diverted b/c of passenger behavior. Can another passenger on that flight who misses a wedding, a funeral, or a critical business meeting sue the responsible party for damages?
#27
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And this is why I am so happy that I do tax and not torts... I certainly couldn't put up with what trial lawyers do on a daily basis...
#28
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#29
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