No more local & now no more papers in UC?
Jun 19, 2018, 10:32 am
#92
Join Date: Apr 2008
Location: RDU
Posts: 5,239
So I am sitting in a LH senator club right across from the newspaper rack. Seven different German newspapers, the New York Times, and the Financial Times. Really newspapers, self pour drinks, and decent food. Makes me glad that most of my flying in the next few years will be on LH group aircraft.
Jun 19, 2018, 10:39 am
#93
Join Date: Dec 2005
Location: Japan
Posts: 5,577
So I am sitting in a LH senator club right across from the newspaper rack. Seven different German newspapers, the New York Times, and the Financial Times. Really newspapers, self pour drinks, and decent food. Makes me glad that most of my flying in the next few years will be on LH group aircraft.
Jun 19, 2018, 10:47 am
#95
Join Date: May 2006
Posts: 158
I'm wondering if instead of a cost-cutting move, this was more of a revenue generation move and the WSJ made an exclusive deal with UA for distribution in the clubs. I have to imagine that an exclusive deal would be desirable to a single paper and lucrative for UA.
Not to say that money would be reinvested in club amenities or anything. Into the black hole it goes.
Not to say that money would be reinvested in club amenities or anything. Into the black hole it goes.
Jun 19, 2018, 11:05 am
#97
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
So I am sitting in a LH senator club right across from the newspaper rack. Seven different German newspapers, the New York Times, and the Financial Times. Really newspapers, self pour drinks, and decent food. Makes me glad that most of my flying in the next few years will be on LH group aircraft.
On my most recent trip I wound up in AC Business ORD-YYZ and had seatback entertainment (on a E190 no less -- though a mainline crew), a plated 'meal'/snack (that I slept through the original service of but the purser appeared at my seat with a tray within moments of my waking) and the purser walked the J cabin repeatedly offering a paper -- on a 90 minute flight. On UA I'm lucky if I even see the snack basket. Oh, and the boarding was so much cleaner/more efficient, IMO.
I'm trying to avoid being all 'the grass is greener' but comparing essentially the same itineraries operated by UA and AC, it seems like the only category UA scores the 'win' in is the UC agents themselves. Oh, and electrical outlets are more plentiful in the UCs than the YYZ MLL. (And the LH Senator Lounge I spent 6 hours at in FRA last year, mostly sleeping, beats everything but the ORD Polaris lounge hands down.)
Jun 19, 2018, 11:08 am
#98
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Every time my wife and I are in the ORD Polaris Lounge, my wife goes to the shower area (as that's where you are supposed to ask for the newspapers) and asks for the New York Times. They don't have it. But one Sunday, when she did not ask for it as she knew that there's no way they would have the Sunday one, they gave her the Sunday New York Times. My wife thought she hit the jackpot. I have to write to the 1K line that they need to include the New York Times. We do get it in the LH Senator Lounge in MUC and in some of the lounges in Asia (at least the International Edition).
But they never had any local papers in the ORD Polaris Lounge.
But they never had any local papers in the ORD Polaris Lounge.
Jun 19, 2018, 3:31 pm
#99
Join Date: Feb 2010
Location: Palm Desert, CA
Programs: UA Lifetime Plat; 2 MM; Amex Rewards; Hyatt Plat; Marriott Plat.
Posts: 259
Over the past 6 days I have been in the Denver club (2X) and EWR and found only WSJ. AMEX in Philly had Sunday NYT and the local paper. Sorry if I missed it-where do I send an email complaint about the cutbacks?
Jun 19, 2018, 3:36 pm
#100
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
United Club contact information
Contact the United ClubSM Service Center via email ([email protected]) or phone (1-866-UA-CLUBS (1-866-822-5827) from 8 a.m. to 8 p.m. CST daily).
Aug 21, 2018, 1:38 pm
#103
Join Date: Jan 2009
Location: NY
Programs: UA GS & 3MM, HHONORS Diamond
Posts: 66
...and then there were none. No newspapers at EWR in United Club or Polaris Lounge.
Today no newspapers of any kind in either the United Club or the Polaris lounge at EWR. I was told newspapers have been “phased out” and that I should complain to United customer service.
Last edited by nntman; Aug 21, 2018 at 1:39 pm Reason: Forgot a word
Sep 15, 2018, 7:05 pm
#104
Join Date: Mar 2003
Location: Washington, DC, USA
Programs: UA GS 4MM, Marriott Lifetime Ti
Posts: 24
Newspapers in United Club
I recently noticed that United Clubs at IAD, SFO, LAX only offer the Wall Street Journal now. I asked and was told that was a recent change. While I do read The WSJ, I also like to pick up local newspapers or USA Today to pass the time in flight. I have already seen every movie offered, why can't they refresh the entertainment more often. It seem the same movie selections last for months.
Last edited by WineCountryUA; Sep 15, 2018 at 9:06 pm Reason: merged into consolidated thread
Sep 15, 2018, 7:08 pm
#105
Join Date: Nov 2010
Location: No. California
Programs: UA MP HH LTD
Posts: 2,040
You can certainly bring your own reading and entertainment. Movies, TV shows, papers you prefer, you name it. All can be downloaded onto a tablet and brought on board, or to the United Club. Easier to meet your needs and desires than wait for someone else to meet them.