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EWR Polaris lounge -- Reviews, Experiences, Q&A, ..

Old Jun 3, 18, 3:29 pm
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Last edit by: SPN Lifer
Access to Polaris lounges (source):


update 29 Sept 2017, effective 1 Oct, 2017

Departure: The airport you are leaving on an international J/F flight* from, i.e. EWR-ORD-NRT
Connecting: The airport to or from which you have a short-haul flight to connect to a longer flight, i.e. EWR-ORD-NRT or NRT-ORD-EWR
Arrival: The airport you arrive at after your long-haul flight, i.e. EWR-ORD-NRT

Hours- 4:30a - 10:45p

*Currently it appears that any departing international flight on an *A partner qualifies (except AC operated transborder flights ), but only United flights with the premium cabin class listed as 'Polaris Business' or 'Polaris First' will qualify for entrance after arriving off a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean ... ) are not eligible for Polaris lounge access.

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EWR Polaris lounge -- Reviews, Experiences, Q&A, ..

Old Aug 21, 22, 8:50 am
  #421  
 
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
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Originally Posted by eng3 View Post
Had breakfast and lunch due to a cancellation/delay:

"United" bowl and yogurt bowl. The first tasted horrible, I just picked out the fruit. Kind of did the same with the yogurt one too as the yogurt was pretty crappy. Tasted like that zero fat chobani wall paste.

Chicken was overcooked and lacked seasoning, I miss the cod
Well, it's obvious that our (my wife's and mine) poor experiences, trying ~6 items over two visits recently, were not outliers. My belief is that the quality is consistently bad at EWR, probably due to cost-cutting but also likely related to the inability to attract and keep competent and motivated staff.
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Old Aug 21, 22, 10:16 am
  #422  
 
Join Date: Aug 2008
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Originally Posted by zombietooth View Post
Well, it's obvious that our (my wife's and mine) poor experiences, trying ~6 items over two visits recently, were not outliers. My belief is that the quality is consistently bad at EWR, probably due to cost-cutting but also likely related to the inability to attract and keep competent and motivated staff.
The Cod from the old menu was good. The cookie skillet was good as well. So not everything is/was bad. I do agree, (without visiting LAX or IAH yet), EWR is probably the worst. I would have ordered more but I was in a hurry (30min til boarding) and it took them 40min from sitting down to getting my food and that was them "rushing" out my order with no other orders waiting in the dining room. I suspect them "rushing" is what caused my chicken to be over cooked (too high heat).

Other PL, I get my food in a normal timeframe (10-15min)
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Old Aug 27, 22, 6:52 pm
  #423  
 
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Last time I was there 2 weeks ago they also no longer had the Prisoner. They had a substitue which I forgot the name and which was inferior in my opinion.
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Old Aug 27, 22, 7:01 pm
  #424  
 
Join Date: Jan 2001
Location: Corvallis, Oregon, USA
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So ... is it better to go to the Polaris Lounge or the Centurion Lounge for dinner before an evening flight to DUB? I am on transcon from SFO to EWR to connect to DUB?
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Old Aug 27, 22, 7:16 pm
  #425  
 
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Originally Posted by Oregonflyer View Post
So ... is it better to go to the Polaris Lounge or the Centurion Lounge for dinner before an evening flight to DUB? I am on transcon from SFO to EWR to connect to DUB?
There's no Centurion Lounge in EWR (yet), so the answer is the Polaris Lounge for now.
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Old Aug 27, 22, 7:17 pm
  #426  
 
Join Date: Apr 2009
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Originally Posted by dkc192 View Post
There's no Centurion Lounge in EWR (yet), so the answer is the Polaris Lounge for now.

OP, if you were asking about originating at SFO, I would go to the Polaris lounge rather than the CL
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Old Aug 27, 22, 7:35 pm
  #427  
 
Join Date: Jul 2005
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Follow up to my sub-par experience at EWR Polaris lounge. Dining room experience.

6.25PM - add my name to waitlist
7.25PM - table finally ready
7.55PM - food came

Other quirks, since they didn't have champagne, I ordered an Aperol Spritz. Was told that they don't have any Aperol
There was also a table of 5 people, loud group, sizing each other up on their GS, 1K, Concierge Key status. Very loud conversation.


Salmon - didn't taste the yuzu, a bit salty in my opinion

Espresso panna cotta
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Old Aug 27, 22, 9:16 pm
  #428  
 
Join Date: Oct 2009
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Originally Posted by hirohito888 View Post
Follow up to my sub-par experience at EWR Polaris lounge. Dining room experience.

6.25PM - add my name to waitlist
7.25PM - table finally ready
7.55PM - food came

Other quirks, since they didn't have champagne, I ordered an Aperol Spritz. Was told that they don't have any Aperol
There was also a table of 5 people, loud group, sizing each other up on their GS, 1K, Concierge Key status. Very loud conversation.
There is nothing worse than a group of loudmouth poseurs when you're trying to relax and have a nice dinner.
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Old Aug 27, 22, 10:17 pm
  #429  
 
Join Date: Jul 2013
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I have to say, the food in EWR Polaris is miles better than SFO Polaris. SFO hasn't changed their menu in eons. It's still the Assam chicken & etc in the buffet.

The fish and chicken entrees in the restaurant are literally 2 bites each -- both extremely dry like they've been sitting out for a while. So that Salmon posted above actually looks pretty good to me.

I don't know why the bloggers continue to tout these Polaris lounges. They are profoundly inferior and are continually getting worse.
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Old Sep 5, 22, 5:06 pm
  #430  
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Visited yesterday (Sunday) around 5:30 pm for about two hours

Lounge was absurdly busy the whole time - people struggling to find seats, 45 minute wait for the restaurant

Restaurant was clearly understaffed- tables sitting empty (and dirty) for my whole visit, plus a 25 minute wait for food

Asparagus starter was just ok, and burger was beyond well done (asked for medium rare). Burger patty is just too small to cook to the right temp

Wine list is underwhelming to me (I work in the industry and have specific taste, but understand theyre catering to the American market)


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Old Sep 6, 22, 8:35 am
  #431  
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Maybe just a bad camera angle, but that burger looks pretty bad. Bun seems like it came from the cheapest-possible mass market bag-o-buns.
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Old Sep 6, 22, 9:10 am
  #432  
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Originally Posted by findark View Post
Maybe just a bad camera angle, but that burger looks pretty bad. Bun seems like it came from the cheapest-possible mass market bag-o-buns.
I am horrible at taking pictures, but I tried to show how small the patty was.

it wasnt the worst bun Ive had, but certainly not the best. Youd think they could spring for something like Martins potato rolls or something (I think Shake Shack uses those)
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Old Sep 10, 22, 1:25 am
  #433  
 
Join Date: Oct 2013
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Originally Posted by benewr View Post
Last time I was there 2 weeks ago they also no longer had the Prisoner. They had a substitue which I forgot the name and which was inferior in my opinion.
Was it Pessimist Red Blend? When I asked the bartender on my recent visit if they had The Prisoner, that is what they suggested instead. It was ok, but I prefer the Prisoner.
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Old Sep 10, 22, 6:08 am
  #434  
 
Join Date: Nov 2017
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Originally Posted by econ View Post
Was it Pessimist Red Blend? When I asked the bartender on my recent visit if they had The Prisoner, that is what they suggested instead. It was ok, but I prefer the Prisoner.
Exactly ! Pessimist. And definitely not as good as Prisoner in my opinion.
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Old Sep 19, 22, 4:14 pm
  #435  
 
Join Date: Jul 2005
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Another subpar experience at EWR Polaris lounge today, not surprised.

At least they didn't run out of champagne, it was Charles de Fere, not good at all. And ever classy United way, they ran out of champagne flutes and served it to me in a martini glass.



Dining room was less busy. Arrived at 3.40pm, got on the digital waitlist. Was told it was 30min wait, and got text message exactly after 30min that table was ready. Menu is same as my post above.
Appetizer - summer garden salad

Main - lemon chicken

Dessert - espresso panna cotta
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